Yeah.. but their NEW CEO was the one who had the bright idea of bringing in Joe Fresh and creating those new "We're sorry about screwing up, please contact us on how to do better" commercials.
Gee... maybe you can start by inspecting the factories that your new products are made in before making a major investment in them? You would think that would be a given after the Apple/Foxconn PR debacle.
I love how so many places are doing that, too.Geez... I almost forgot about the layoffs. It seems that they got rid of all of their good (AKA expensive) workers, and kept the folks making minimum wage. Yeah, that's gonna improve the shopping experience.
I love how so many places are doing that, too.
Customer experience doesn't show up (directly) on the balance books though, so it therefore doesn't matter. The mentality is, "Cut expenses, at (nearly) any cost. (Management pay is invariably exempted from this decree.)"
Geez... I almost forgot about the layoffs. It seems that they got rid of all of their good (AKA expensive) workers, and kept the folks making minimum wage. Yeah, that's gonna improve the shopping experience.
I am surprised at how ignorant most retail people are about their products. They used to pay enough to keep good employees but not so much any more.I love how so many places are doing that, too...
Price check. If they don't have an app that scans UPCs, and checks prices online, they should. Even without that convenience, a manual price check isn't difficult.
esplain
Price check. If they don't have an app that scans UPCs, and checks prices online, they should. Even without that convenience, a manual price check isn't difficult.
JCP just starts the coupons again. I received the $10 off $10 last week.
link to app for Droid?
And of course, those who are laid off will likely find themselves a lower-paying job (or just sit back and enjoy our relatively-new infinite-unemployment), and thus need the lower prices that are (theoretically) permitted by the reduction in payroll costs. Or, those payroll cuts might simply go straight to those at the the top of the company - those poor souls who really need the help.Unfortunately, they have to. Many of the long term employees are getting paid wages that were possible to pay during much better economic times, and they can't just make pay cuts to these people to match new wages.
These days if you have seniority at a job it's usually a bad thing (unless there is a contract that protects you based on your start date).
I don't know what's more rare...someone writing to a company about a positive experience, or a genuinely competent employee at Best Buy.I am surprised at how ignorant most retail people are about their products. They used to pay enough to keep good employees but not so much any more.
I was recently purchasing a camcorder. I wanted to touch it in person so I used B&M stores. The person at Frys had no business selling anything. I actually asked him if there was someone in the department that knew about the cameras. He brought a woman over that barely knew more then he did.
I went to Best Buy and that guy answered everyone of my questions and pointed out some things I hadn't thought of. I bought from Best Buy. I was so impressed I wrote to them about my experience.
wtf was JCPenny thinking in switching to Walmart strategy of no sales?
keep prices low everyday? now you're competing w/Walmart?!
The only reason a majority of people goto your stores is for the sales.
heck, that goes for ALL major dept stores. Else they goto walmart