Does anyone still get the AMD 7xxx bug where your monitor doesn't wake up from sleep?

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coffeejunkee

Golden Member
Jul 31, 2010
1,153
0
0
Hi Richie, thanks for the suggestion - my monitor is VGA into the card through a DVI adapter...I've actually tried unplugging and plugging it back in and it doesn't help for me, I still have to hard reset

I have no overclocking of any type on my machine, all stock speeds for everything (well, excepting AMD's own 'Overdrive' feature in the Catalyst Control Panel.)

Plug it back into the other dvi output, worked for me.

I used to have this issue but now it's much better. I haven't had this issue in a while. It seems to happen only about twice a month or so.

What I did was, go to Windows search bar, type "Edit power" and then click on the edit power plan. After that, where it asks you when to turn off the display, choose "Never."

This hasn't completely solved the problem but the regularity of the problem occurring has been reduced.

Some else may have a better solution.

If that didn't completely solved the problem something else is wrong because Zerocore only works when Windows turns off the monitor. It's more of a workaround really and obviously you miss the benefits of your gpu turning itself off.
 

richiegore

Member
Dec 28, 2013
76
0
16
Zerocore is a really great feature in theory, however, I often wonder if is related to the monitor sleep/wake issue....
 

vincedea

Senior member
May 5, 2010
310
0
76
Hmmm interesting. I currently have this issue on my gf's computer.

First I had the asus 7950 card didn't have any issues at all. I then switched to a power color 7950 card and installed a ssd to her pc, after that I have been getting the pc not waking up.

Not sure what is causing my issue or if my issue is the same as this thread. :/
 

Mushkins

Golden Member
Feb 11, 2013
1,631
0
0
Something definitely brought this back recently. I had it back on the old 12.4 drivers with my 7970 and have been fine ever since 12.6. My roommate just upgraded from a 5850 to a 7850 maybe two months ago, everything was fine until this last week or so. There's probably a 50/50 shot if the monitor turns off it's not coming back up. Upgraded from 13 something to the latest, no difference. All on Win7 Pro x64.

Of course, this system also has an aging OCZ Vertex 3 as its boot drive, so i'm not sure if it's the SSD or not either
 

CrimsonWolf

Senior member
Oct 28, 2000
867
0
0
Just installed Windows 8.1 and now I have this issue with my 7970. The monitor will power down like usual but occasionally not wake up again. Never came up before with Windows 7. But given all these complaints, doubt it is just the new version of Windows...

These are with the 13.12 drivers. I might try the new betas at some point.
 

kingwaffle

Junior Member
Apr 10, 2014
13
0
66
Hey guys, found this thread via a google search. Thought I'd share my experiences.

I have a 7870XT (Sapphire) and I am just now running into this issue.

I noticed the issue arose when I went from 2x 24" monitors (via Displayport -> HDMI cable) to a 27" 1440p monitor (via dual-link DVI cable).

Link state power management seems to make no difference, and I am about 90% sure I tried the Ctrl-Alt-Del trick and it didn't work.

The only way I can recover mine is to hard reboot my entire machine. I updated to the latest beta driver (14.2, released late March) and the problem still remains.

I'm thinking this is entirely driver related. It can't be a coincidence that a bunch of us have the same card and similar results. I didn't experience the issue at all on my 2x 24" monitors, so maybe it struggles waking higher resolution monitors?

I'd really prefer to NOT set my power options to never sleep, because I plan to reintroduce those 2x 24" monitors into my setup sooner or later, and don't really want 3 monitors powered on all of the time.
 

kingwaffle

Junior Member
Apr 10, 2014
13
0
66
I'm testing disabling ULPS right now to see if it works. I usually see it act up after a few days, so I'll bump this thread in a couple days with my findings.
 

PPB

Golden Member
Jul 5, 2013
1,118
168
106
I stopped trying to find a workaround this and just plugged it to HDMI, DVI is the one that has trouble with sleep mode.
 

birthdaymonkey

Golden Member
Oct 4, 2010
1,176
3
81
It's pretty ridiculous that this bug still exists. I'm a long-time AMD loyalist, but I can't live with a computer that locks up a few times per week. It'll be nvidia for me until this is fixed.
 

mindbomb

Senior member
May 30, 2013
363
0
0
I used ToastyX's Custom Resolution Utility, and created a resolution with the "Automatic - LCD Reduced" timing mode, and I think it actually solved this issue. Disabling ulps didn't work, and I could always ctrl+alt+delete out of it for some reason.
 

kingwaffle

Junior Member
Apr 10, 2014
13
0
66
I used ToastyX's Custom Resolution Utility, and created a resolution with the "Automatic - LCD Reduced" timing mode, and I think it actually solved this issue. Disabling ulps didn't work, and I could always ctrl+alt+delete out of it for some reason.

are you by any chance also using a Korean 1440p monitor?
 

mindbomb

Senior member
May 30, 2013
363
0
0
No. Also, now that I think of it, I also stopped using overdrive in CCC around the same time (I just edited the vga bios with vbe7 instead). So maybe overdrive is causing it.
 

kingwaffle

Junior Member
Apr 10, 2014
13
0
66
No. Also, now that I think of it, I also stopped using overdrive in CCC around the same time (I just edited the vga bios with vbe7 instead). So maybe overdrive is causing it.

I don't think so. I don't use Overdrive.

Also, ULPS doesn't make a difference. I came home today and was stuck in standby.
 

bononos

Diamond Member
Aug 21, 2011
3,894
162
106
Zerocore is a really great feature in theory, however, I often wonder if is related to the monitor sleep/wake issue....

The old 5xxx series are also affected by the monitor not waking up from sleep bug. But newer drivers from 12.x (can't remember which one exactly) solved the problem completely (5 series) for me and I didn't have to disable monitor sleep or anything.

I posted before about using the win key-right-right-up-enter(win7) to restart the pc without needing to have the monitor on.
 
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kingwaffle

Junior Member
Apr 10, 2014
13
0
66
Woke up this morning to forever sleeping monitors. I tried the RDP trick and while it let me connect to my computer on my phone, I had a black screen and still couldn't do anything. Had to manually reboot my machine.

This is pretty stupid.
 

VulgarDisplay

Diamond Member
Apr 3, 2009
6,193
2
76
I notice that when I get this bug hwinfo on my keyboard LCD shows my GPU clocks as 0mhz core and 0mhz memory.
 

mindbomb

Senior member
May 30, 2013
363
0
0
hey, it happened to me again. So I guess pixel clock or overdrive had nothing to do with it. I'm gonna try disabling ulps via afterburner now. I already had to disable powerplay cause I was getting this weird screen tear on power state change.
 

Mark R

Diamond Member
Oct 9, 1999
8,513
14
81
Yup still get this problem. Had it on 12.10 and later drivers, including 14.whatever

Had it on Windows 8 and Windows 8.1 and on a 7850, 7950 and R9 280X.

As I have a dual monitor set-up, it ONLY affects monitor 1. Monitor 2 will come up. And simply changing the res on mon1 will cause it to restart.

Very annoying, but not as common as it was with the older drivers.
 

Peter Nixeus

Senior member
Aug 27, 2012
365
1
81
www.nixeus.com
Have AMD 7850, 6750, 6450 and 2 x 5450 (Total 5 AMD cards on 5 different PCs)... no wake from sleep issues with Dual Link DVI and DisplayPort connections.

Maybe its the monitor or cable with handshake issues?
 

kingwaffle

Junior Member
Apr 10, 2014
13
0
66
I ran Atiman's uninstaller utility and installed the 13.12 drivers.

so far it's been fine for over 24 hours.
 

nicuwork

Member
Feb 13, 2014
25
0
0
the issue in this thread is pretty common and is one of the many

i got this issue too, using hd7790
it happens rare...but it happens

It not so good to see AMD don't imporove anything for older graphic cards (hd7xxx is not even old) with the new drivers. ..... low support
I think amd is so cheap not because of price/performance but because they actually worth this money overall.

A good company doesn't launch a product and then forget about it...you have to support it at least a while. nvidia still supports gtx4xx
I think i will switch to nvidia first chance i get.
 
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