Does DHL shipping from Newegg actually track

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
Ordered a copy of Vista of Newegg last christmas night, didn't ship friday, went out monday. Now comes today, and there is still no tracking information. What should I take from that? How often, for those who have used DHL before, does DHL update their tracking? Newegg saver shipping sucks, lol.

 

AmberClad

Diamond Member
Jul 23, 2005
4,914
0
0
DHL from Frys = yes
DHL from Newegg = not until USPS receives the package from DHL
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
Originally posted by: AmberClad
DHL from Frys = yes
DHL from Newegg = not until USPS receives the package from DHL

Why is that? Newegg's shipping is a bit frustrating, they downgraded, and they still do the same thing where they make money off your ordering multiple things together, but still charging up to 7 bucks per item. Sometimes their shipping is awesome, but for an entire system, 60 bucks for decent shipping is a bit ridiculous.
 

AmberClad

Diamond Member
Jul 23, 2005
4,914
0
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Originally posted by: Inferno0032
Why is that?
The DHL service that Newegg uses seems to be similar to FedEx's SmartPost or UPS's Mail Innovations service. Might not be the regular Ground service.
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
Originally posted by: AmberClad
Originally posted by: Inferno0032
Why is that?
The DHL service that Newegg uses seems to be similar to FedEx's SmartPost or UPS's Mail Innovations service. Might not be the regular Ground service.

Oh, so not only is it a downgraded carrier, but also the minimum of that carrier, that makes sense.

And the thing that frustrates me is it would just be nice to have ANY idea when it might be coming.
 

SeaSerpent

Platinum Member
Sep 24, 2001
2,612
3
81
My order has been sitting in one spot for a few days now.

Just a quick Google search shows that everybody bitches about it.

Im not in a hurry I guess
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
Wow...

Date Time Location Details
1/2/2009 11:11 PM ET RUTHERFORD, NJ, US PROCESSED
1/2/2009 3:21 PM ET RUTHERFORD, NJ, US ARRIVAL ORIGIN DHL GLOBAL MAIL FACILITY
12/30/2008 7:35 PM ET EDISON, NJ, US PICK UP


Congratulations, you've succeeding in moving it over half of a TINY state! Yay.....
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,135
1,594
126
Having dealt with many different carriers, DHL holds the crown for worst customer service. Inability to track, drivers lacking paperwork and, bad net presence.
 

xanis

Lifer
Sep 11, 2005
17,571
8
0
I ordered something on 12/30 and it's still sitting around in Edison, NJ. I live about an hour away in PA... it takes 3+ days to travel a distance of a few miles apparently.
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
This may move me towards other Retailers, to tell you the truth. IF newegg didn't still use the philosophy of charging shipping per item regardless of how many, it would make it much more economical, but if I have to pay for newegg save shipping just to have a decent shipping price, it's kinda a deal breaker for me.
 

JMapleton

Diamond Member
Nov 19, 2008
4,179
2
81
You cannot track packages in real time with USPS, DHL must have handed it over to them. It's on it's way, slowly via USPS.
 

ttown

Platinum Member
Oct 27, 2003
2,412
0
0

my order was picked up in TN 12/17, processed in KY 12/18, departed 12/19
arrived in WA on 12/27, at my door 1/2/09

slowest i've ever had anything shipped to me

In the past, I've normally been impressed with how fast orders arrived -- usually faster than estimated

 

Quiksilver

Diamond Member
Jul 3, 2005
4,726
0
71
Originally posted by: Lord Evermore
Newegg uses DHL? FedEx and UPS are the only options I've ever seen.

Eggxpress Saver = DHL. 5-10 day business days to receive.
 

Lord Evermore

Diamond Member
Oct 10, 1999
9,558
0
76
I don't think I have ever seen that option. FedEx Express Saver, yes. Maybe I buy the wrong type of things.

Oh, duh.

What is Egg Saver Shipping? · Egg Saver (3-7 Days) shipping method will be First Class or Priority depending on the calculated weight of your order ? Projected delivery in 3-7 business days. · Our Egg Saver (3-7 Days) shipping method is not available for Alaska, Hawaii, Puerto Rico or APO/FPO shipping destinations at this time. · Not all items/warehouses support Egg Saver (3-7 Days) at this time. Alerts will be presented during the checkout process.
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
I've also noticed Newegg's orders process slower, maybe getting a bit big for their shoes at this time.
 

BlueWeasel

Lifer
Jun 2, 2000
15,940
474
126
Ordered an item last Tuesday that shipped with Eggsaver. Shipped from CA to KY and it's now in PA 7 days later. Strange considering it's headed to MS.

With DHL end domestic service at the end of the month, hopefully Newegg will provide something better.
 

eplebnista

Lifer
Dec 3, 2001
24,150
36
91
Originally posted by: BlueWeasel
Ordered an item last Tuesday that shipped with Eggsaver. Shipped from CA to KY and it's now in PA 7 days later. Strange considering it's headed to MS.

With DHL end domestic service at the end of the month, hopefully Newegg will provide something better.

Like USPS first class mail for light weight items.
 

BlueWeasel

Lifer
Jun 2, 2000
15,940
474
126
Originally posted by: eplebnista
Originally posted by: BlueWeasel
Ordered an item last Tuesday that shipped with Eggsaver. Shipped from CA to KY and it's now in PA 7 days later. Strange considering it's headed to MS.

With DHL end domestic service at the end of the month, hopefully Newegg will provide something better.

Like USPS first class mail for light weight items.

Sure. That would be ideal. I think 1st class works for all packages 13oz or less.
 

Inferno0032

Golden Member
Mar 26, 2007
1,111
0
71
Mine was tendered to USPS in Illinois, received the next morning.... No wonder they are going out of business.
 
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