Does Newegg reject reviews?

[Pez D Spencer]

I was wondering if anybody knows if Newegg rejects reviews. I have written several reviews for products on their site and some of them never make it to the list.

I have had both positive and negative reviews "rejected" and never show up on the site so this is what makes it so confusing. On that same note though, I have seen some pretty negative reviews for some products that would totally make anyone not buy the product and yet they were still published to the site.

In particular I posted a review for a motherboard that lots of people were having problems with. Many people were complaining of the boards arriving DOA. I posted a review saying that maybe the people installing the boards were killing them with ESD and suggested that perhaps they should wear an ESD strap. This review never made it. I didn't ever buy nor own that board but I have seen plenty of products on their site that have reviews written by people that don't own or plan to buy the product.

Any input on this?

Thanks.

 

[YOyoYOhowsDAjello]

I don't know what their method is, but yeah they don't post all that are written but do post both positive and negative.

I'm not sure how they decide what makes it though, so as always basing product decisions based just on their reviews isn't a geat idea.

 

[NoStateofMind]

I once posted a bad reveiw for an Sapphire X700, and it is gone now (the reveiw). It was there, but I guess they decided it wasn't needed or they just didn't like bad reviews. Who knows for sure why it was pulled. Altho now that I'm a little more knowledgable about PC tech, it wasn't the card. It was my PSU (see in sig) that caused my problems. No biggy. Live and learn

 

[tropic]

I'm not sure what the Newegg's criteria are for a "keeper" review. I've posted both positive and negative reviews--most of the positive ones are there on the site, but the negative ones never made it. They were objectively written and only described my personal experiences with the product.

I admit I was disappointed that my experience with a number of their Seagate 7200.8 HDDs didn't make it through their censors... perhaps they'd stocked a lot of them?

 

[diapickle]

Newegg delete bad reviews period. How else do you think they are gonna sell items with bad reviews?

 

[imported_Owl]

I had terrrible experience with Soyo products and rebates about a year or so ago. Tried to post warning to other customers in Newegg reviews on the product. Newegg constantly rejected my negative reviews. This experience told me to take their reviews on all products with a grain of salt. Like diapickle said, they are there to sell a product; the customer be damned.

 

[sellmen]

Originally posted by: Owl
I had terrrible experience with Soyo products and rebates about a year or so ago. Tried to post warning to other customers in Newegg reviews on the product. Newegg constantly rejected my negative reviews. This experience told me to take their reviews on all products with a grain of salt. Like diapickle said, they are there to sell a product; the customer be damned.

I'm not sure I understand that logic though. More expensive products tend to be higher quality, and therefore get better reviews. You'd think that if Newegg allowed all reviews to be posted, they would steer people towards higher priced items, if anything. Amazon.com has done just fine while allowing all reviews to be posted.

 

[diapickle]

I'm not sure I understand that logic though. More expensive products tend to be higher quality, and therefore get better reviews. You'd think that if Newegg allowed all reviews to be posted, they would steer people towards higher priced items, if anything. Amazon.com has done just fine while allowing all reviews to be posted.

Higher Price = Higher Quality = Better Reviews??? And you are calling other people's logic flawed? Wow...

If anything, products with higher prices tend to attract more negative reviews because people who expect more for paying a price premium are more likely disappointed. Higher Expectations = Higher Standards = More Picky.

Don't believe Newegg delete negative reviews? Get on the site and see how many items receive one or two egg ratings.

 

[Wolfshanze]

I've written a couple of positive reviews that never made it in. So I'm not sure what to make of it. I've never written a negative review, but even my positive ones haven't made it. Not sure what that means (maybe they don't like my positive reviews either?).

 

[Ike0069]

There are plenty of negative reviews on Newegg. So saying that they reject all negative reviews is obviously not true.

Use the reviews as just another tool in helping your decision on what or what not to buy. They are not meant to be the only reason you actually purchase the item.

 

[diapickle]

Nobody said Newegg delete ALL negative review. They just accept a select few of them.

 

[Ike0069]

Originally posted by: diapickle
Newegg delete bad reviews period. How else do you think they are gonna sell items with bad reviews?

Originally posted by: diapickle
Nobody said Newegg delete ALL negative review. They just accept a select few of them.

Hmmm.

 

[diapickle]

Notice how I didn't say "ALL" reviews in the first post?

Originally posted by: Ike0069

Originally posted by: diapickle
Newegg delete bad reviews period. How else do you think they are gonna sell items with bad reviews?

Originally posted by: diapickle
Nobody said Newegg delete ALL negative review. They just accept a select few of them.

Hmmm.

 

[CKXP]

yes, newegg does reject reviews, they even sent a auto response e-mail to me, it seems they have filter for certain words, i think i used "WTF" in a review one time, i got e-mail back saying my review was rejected and how they screen reviews for quality.

 

[Greenman]

I have no idea how they choose which reviews to post, nor do I really care. Those reviews are often written by people that have no idea what they are talking about. I've read several bad reviews about motherboards where it was apperent the person didn't know how set up the bios. Do your homework at trusted review sites.

 

[Ucla74]

I"m not positive, but I think you need to have purchased the product to have your review posted.

(And diapickle, you're dissembling: Your use of "period" in your first statement makes it an absolute, without the use of "all." If you didn't mean "all" then your first statement should have made that clear.)

 

[Wolfshanze]

I"m not positive, but I think you need to have purchased the product to have your review posted.

Well, I've written POSITIVE reviews on stuff I've already purchased at NewEgg that got rejected or were never posted.

 

[diapickle]

Originally posted by: Ucla74
(And diapickle, you're dissembling: Your use of "period" in your first statement makes it an absolute, without the use of "all." If you didn't mean "all" then your first statement should have made that clear.)

I used the word "period" to emphasize the action "delete." I have no control over how random people construe every single word of my post. This is an internet forum and my posts are not academic papers.

Yes you need to purchase something on newegg to be able to review.

 

[Machine350]

Same thing here. What I really don't get is that there are some reviews written where the reviewer says "I intend on buying this" or whatever. WTF, that isn't a review. Why the crap do they allow those and not legit reviews.

 

[Matthias99]

Originally posted by: diapickle

Originally posted by: Ucla74
(And diapickle, you're dissembling: Your use of "period" in your first statement makes it an absolute, without the use of "all." If you didn't mean "all" then your first statement should have made that clear.)

I used the word "period" to emphasize the action "delete." I have no control over how random people construe every single word of my post. This is an internet forum and my posts are not academic papers.

Your original post:

Newegg delete (sic) bad reviews period.

You can CERTAINLY read this as: "Newegg deletes (all) bad reviews, period.", not "Newegg (only) deletes bad reviews, period" (as opposed to deleting both bad and good reviews). Especially since Newegg is known to delete both good and bad reviews (so the only parsing that really makes sense is the first one).

It's very unclear; there's a big difference between someone complaining about spelling or grammar, and someone complaining when you write something completely ambiguous.

Yes you need to purchase something on newegg to be able to review.

I've never heard this, and I've seen plenty of reviews on Newegg that even flat-out indicate the person posting the review doesn't own the product.

Basically: Newegg filters their reviews, and seems to be much harsher on keeping out bad reviews than good ones. I would not count on them in terms of buying advice. Plus, there are the usual problems with self-selection (in particular, people who have problems with a product are much more likely to post than people who are happy with it) and inability to validate them (in the worst case, a company could go and post fake reviews praising their products or reporting problems on the competitor's products).

 

[Jeff7]

Newegg seems to like to post reviews that include some sort of shout-out for Newegg. Things like, "This product damaged my computer, and the manufacturer wouldn't respond to e-mails or phonecalls. However, as usual, Newegg got it to me quickly, and they gave me a refund with no hassle. Newegg rocks!"
That would probably get posted. It's concise, and speaks highly of Newegg.

 

[neweggvp]

Originally posted by: Pez D Spencer
I was wondering if anybody knows if Newegg rejects reviews. I have written several reviews for products on their site and some of them never make it to the list.

I have had both positive and negative reviews "rejected" and never show up on the site so this is what makes it so confusing. On that same note though, I have seen some pretty negative reviews for some products that would totally make anyone not buy the product and yet they were still published to the site.

In particular I posted a review for a motherboard that lots of people were having problems with. Many people were complaining of the boards arriving DOA. I posted a review saying that maybe the people installing the boards were killing them with ESD and suggested that perhaps they should wear an ESD strap. This review never made it. I didn't ever buy nor own that board but I have seen plenty of products on their site that have reviews written by people that don't own or plan to buy the product.

Any input on this?

Thanks.

Thanks for your inquiry. Yes, Newegg does screen all reviews but fact is about 95% of them get posted. There are clear rules stated for qualification of reviews, most that do not get posted break the rules or have profanity, etc. It is our goal to have as many of your peer reviews posted on the Newegg.com site. In the past, we were more selective, but we have changed our policy last year to accept all reviews (both positive and negative) so long as they do not violate the rules.

 

[LOUISSSSS]

so far they've never rejected any of mine...

 

[Ike0069]

Originally posted by: neweggvp
Thanks for your inquiry. Yes, Newegg does screen all reviews but fact is about 95% of them get posted. There are clear rules stated for qualification of reviews, most that do not get posted break the rules or have profanity, etc. It is our goal to have as many of your peer reviews posted on the Newegg.com site. In the past, we were more selective, but we have changed our policy last year to accept all reviews (both positive and negative) so long as they do not violate the rules.

Nice to see an actual Newegg rep. chime in on this.

I did notice that recently they added a Pro/Con area for the reviews, how long the reviewer has owned the product, and how familar they consider themselves with it.

 

[JEDIYoda]

In all honesty you should not ever use any of the so called customer statements to purchase anything from NewEGG!!
Besides those staements could hardly be called reviews...
For example......lol....taken directly from the NewEgg site...

No 1-- It's inexpensive, has a variety of pci slots. it works so far.

No 2-- Newegg was GREAT as usual. Fast delivery and great customer service.

No 3-- guys what is this a socket 754 or what?also does anybody know what brand of memory and cas latency of memory that is in it.looking to get for coworker that needs pc but doesnt want to spend much.I plan on adding video card and memory right off the bat with a acer 19" lcd monitor for him but would like better specs before i buy so as to get compatible items.

Need I go on.......
Truth be told all the newegg reviews are good for is to let ya know that something iether works or doesn`t work,

For reviews ya need to stick to site that are reputable for reviews such as SPCR...but note silence is not everything..

or other such sites.......

As far as a solid place to order stuff from you can hardly beat newEggs customer service!!