Done with Newegg. *Update* Full Refund Issued

Page 3 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.
Status
Not open for further replies.

olds

Elite Member
Mar 3, 2000
50,061
720
126
Doesn't look like it's even been shipped yet.
What's the terms on the "Rush" fulfillment?
 

ColdFusion718

Diamond Member
Mar 4, 2000
3,496
9
81
I had a problem with New Egg this past Christmas too. I ordered rush processing for $3 and it didn't ship until the end of the week. Granted it was a Black Friday order but Amazon had no problem delivering it within the same week. Also, there is no possible way to modify the order without cancelling the whole thing which means you'll lose out on a deal if you cancel.

I ordered a TV on amazon for my mom after having Thanksgiving dinner. I paid an extra $9 for Saturday delivery. It arrived without a hitch. So I don't see what newegg's excuse is.
 

JEDI

Lifer
Sep 25, 2001
30,160
3,302
126
Placed order for substantial amount. Paid for rush order processing. Paid for overnight shipping.

Order placed on 12/23.

Billed on 12/23.

Order shipped on 12/24 for overnight-NBD (that's today and I knew this going in).

No package as of 5:00 PM local time 12/26.

Get on Newegg chat and they say, we're so sorry, let us email FedEx and see what's happening. Ask for shipping refund. They won't provide refund unless there is a delay.

Hello? It's end of business and I have no package on an overnight order. That's delayed.

Waiting on an email from NewEgg. Not holding my breath.

Every order I place with them has problems.
They have it out for you.
Everyone.
knows.
this.


Why don't you wait until you get an actual answer until you go all HumblePie? ATOT can only deal with one crying child at a time.
Whatever happened to HumblePie? havent seen his posts lately. or i've not click on threads he's participating in?


I thought Fedex Overnight guarantees delivery by 8pm, not 5pm.

Am I wrong?

(Hint: I'm right)

You're overreacting bro.
plus it's xmas time.they dont guarentee delivery during xmas.
here, you might have a footing vs newegg since newegg should have put up the disclaimer that paying extra for 2day might not get you 2day.


multi-quote button =3max at a time?!
 

Merad

Platinum Member
May 31, 2010
2,586
19
81
The order was placed on 12/23 which was not Christmas eve. They charged me that day, Newegg even called me to confirm the order. NBD which I paid for was today, 12/26. Fine print is just a way for people to weasel out of obligations. Everyone knows this.

 

pontifex

Lifer
Dec 5, 2000
43,806
46
91
uh hello, you ordered during the busiest fucking time of the year for just about everything. shipping is slower due to volume and weather.

no sympathy for OP whatsoever
 

SheHateMe

Diamond Member
Jul 21, 2012
7,251
20
81
Silly customers think they know everything. How is NE at fault when it left their facility on time and was with FEDEX? Its also after Holidays, so it could still be busy..and you're bitching, for ..what?

"waaaaaa I ordered something and its delivery is delayed due to storms and it still being "Holiday" season..."
 
Last edited:

sze5003

Lifer
Aug 18, 2012
14,184
626
126
You have to place the order before 11am or 12pm pst. Anything after that rush processing means they will just get it out the door the next day as soon as they can. Newegg has fine print for that on the page where you select that.

Ordering a day or two before Xmas won't mean you will get it right after the holidays. Most companies work the 24th yes , but you realize all these labor jobs the day before Xmas and day after are least productive.

Call and complain to both FedEx and newegg. See who will refund you.
 

rudeguy

Lifer
Dec 27, 2001
47,371
14
61
what time did you place the order? after a certain time it defaults to the next day.

For the best chance of shipping out the same day, select Rush Processing at checkout. Your order must be placed before 12pm Pacific Time using the same billing and shipping address. If you order after 12pm Pacific time, we will try to ship it by the following business day. If we do not meet the above timeframes, the rush fee will be refunded. Not all items are eligible for Rush Processing.

http://help.newegg.com/app/answers/...g-does-it-generally-take-to-process-an-order?

Looks like Newegg owes the OP $3.

Is this seriously the type of shit people have to get this mad about? There are some sheltered mother fuckers on this forum.
 

dud

Diamond Member
Feb 18, 2001
7,635
73
91
Placed order for substantial amount. Paid for rush order processing. Paid for overnight shipping.

Order placed on 12/23.

Billed on 12/23.

Order shipped on 12/24 for overnight-NBD (that's today and I knew this going in).

No package as of 5:00 PM local time 12/26.

Get on Newegg chat and they say, we're so sorry, let us email FedEx and see what's happening. Ask for shipping refund. They won't provide refund unless there is a delay.

Hello? It's end of business and I have no package on an overnight order. That's delayed.

Waiting on an email from NewEgg. Not holding my breath.

Every order I place with them has problems.




1) I'm sure NE will regret this day as the day you left them ...

2) NE is NOT Fedex nor UPS.

3) This is a 1st-world problem ... see #4 below.

4) What would any "normal" person expect posting this on ATOT? OP, if you are looking for sympathy ... suggest you see #3 above.


Ridiculousness ...
 

rudeguy

Lifer
Dec 27, 2001
47,371
14
61
Ah hell...lets have even more fun.

What ways 8 pounds (per the OP's link) and has "substantial" cost?

Too heavy for a high end video card.
Too light for a TV.
Just about the right weight for a fleshlight, extra large bottle of lube and a signed 8x10 of Ross Perot.
 

HeXen

Diamond Member
Dec 13, 2009
7,832
38
91
The thing with first world problems vs 3rd world problems is that both problems need solutions.
The "first world problem" hardass comments are getting old if not hypocritical as anyone would be upset when losing out on money
 

SparkyJJO

Lifer
May 16, 2002
13,357
7
81
LOL most of you are just picking on the OP. It's so easy to call someone a cry baby when they're venting. I bet most of you (jackasses) would flip your lid too if you were in his situation.

Nope. I wouldn't put myself in that "situation" in the first place, and even if I did I wouldn't blame Newegg for FedEx's shortcoming. That's ridiculous.

Vic Vega, welcome to my "do not trade" list. It is ridiculous to hold the seller (whether it be an individual or a business) responsible for transit time, as long as said seller got it shipped in time. You hold the shipping company responsible for that kind of thing.
 
Last edited:

chimaxi83

Diamond Member
May 18, 2003
5,649
61
101
If it makes you feel any better, I ordered a PS3 combo bundle thing Monday evening, and got it this afternoon.

Oh wait that was through Amazon :sneaky:
 

Engineer

Elite Member
Oct 9, 1999
39,234
701
126
I like this thread. I'm going to order something from Newegg in honor of it.

Oh, that reminds me, I just received my Arctic Cooling MX2 4Grams for:

$14.99
-$10 coupon that Newegg sent me
-$14.99 rebate
- 5% Discover bonus cash ($0.25 on the $4.99)
+ 0.45 stamp price
--------------------------------
$9.80 in my pocket + FREE Arctic Cooling MX2 - 4 Grams.

(and yes, I will get the rebate - no language in there about total of purchase and I have received every single rebate that I have ever sent PLUS ONE MORE).

Thanks Newegg!!! A+++++ will do business again! :biggrin:

Great job OP! :thumbsup:

Wait, you didn't order a gun from Newegg did you and Newegg said "You can't have our guns" did they? h-shit:

:awe:
 
Last edited:
Status
Not open for further replies.
sale-70-410-exam    | Exam-200-125-pdf    | we-sale-70-410-exam    | hot-sale-70-410-exam    | Latest-exam-700-603-Dumps    | Dumps-98-363-exams-date    | Certs-200-125-date    | Dumps-300-075-exams-date    | hot-sale-book-C8010-726-book    | Hot-Sale-200-310-Exam    | Exam-Description-200-310-dumps?    | hot-sale-book-200-125-book    | Latest-Updated-300-209-Exam    | Dumps-210-260-exams-date    | Download-200-125-Exam-PDF    | Exam-Description-300-101-dumps    | Certs-300-101-date    | Hot-Sale-300-075-Exam    | Latest-exam-200-125-Dumps    | Exam-Description-200-125-dumps    | Latest-Updated-300-075-Exam    | hot-sale-book-210-260-book    | Dumps-200-901-exams-date    | Certs-200-901-date    | Latest-exam-1Z0-062-Dumps    | Hot-Sale-1Z0-062-Exam    | Certs-CSSLP-date    | 100%-Pass-70-383-Exams    | Latest-JN0-360-real-exam-questions    | 100%-Pass-4A0-100-Real-Exam-Questions    | Dumps-300-135-exams-date    | Passed-200-105-Tech-Exams    | Latest-Updated-200-310-Exam    | Download-300-070-Exam-PDF    | Hot-Sale-JN0-360-Exam    | 100%-Pass-JN0-360-Exams    | 100%-Pass-JN0-360-Real-Exam-Questions    | Dumps-JN0-360-exams-date    | Exam-Description-1Z0-876-dumps    | Latest-exam-1Z0-876-Dumps    | Dumps-HPE0-Y53-exams-date    | 2017-Latest-HPE0-Y53-Exam    | 100%-Pass-HPE0-Y53-Real-Exam-Questions    | Pass-4A0-100-Exam    | Latest-4A0-100-Questions    | Dumps-98-365-exams-date    | 2017-Latest-98-365-Exam    | 100%-Pass-VCS-254-Exams    | 2017-Latest-VCS-273-Exam    | Dumps-200-355-exams-date    | 2017-Latest-300-320-Exam    | Pass-300-101-Exam    | 100%-Pass-300-115-Exams    |
http://www.portvapes.co.uk/    | http://www.portvapes.co.uk/    |