Done with Newegg. *Update* Full Refund Issued

[Capt Caveman]

ummm...maybe it's just me but why doesn't the OP contact the CC company and dispute the charges? Let them slug it out with Newegg.

Unless you paid via paypal........sorry about your luck.

Why? Just call FedEx and have them deliver it. Not sure why this thread even exists.

 

[Vic Vega]

I am Newegg's customer, I am not FedEx's customer. I didn't hire FedEx, it is not my job to call FedEx. It's not my job to spend time with FedEx figuring out what happened, if it's even their fault. I paid Newegg. This wasn't a $50 sale.

Newegg can't be bothered to call me (two numbers on file) when an expensive item with expensive shipping is going to miss the shipping date? Really?

No package yet and no reply from Newegg either.

 

[Vic Vega]

Why? Just call FedEx and have them deliver it. Not sure why this thread even exists.

You didn't read the thread. Newegg doesn't know where the package is. FedEx doesn't know where the package is. It was supposed to be delivered on 12/26. It wasn't. Newegg didn't do anything to figure out where the package was and simply told me to call back if I didn't get it. What kind of service is that?

 

[mnewsham]

I am Newegg's customer, I am not FedEx's customer. I didn't hire FedEx, it is not my job to call FedEx. It's not my job to spend time with FedEx figuring out what happened, if it's even their fault. I paid Newegg. This wasn't a $50 sale.

Newegg can't be bothered to call me (two numbers on file) when an expensive item with expensive shipping is going to miss the shipping date? Really?

No package yet and no reply from Newegg either.

Did they provide in writing the shipping date?

 

[Vic Vega]

So you're saying it in no way needed to be there by yesterday you just are being pissy cause you feel like you can be?

I demand the service which I paid for, yes I do.

 

[Vic Vega]

Did they provide in writing the shipping date?

Did you read the thread? No? Go away.

 

[dbk]

I had a similar incident with Amazon. Wanted to buy an item for a xmas gift - checkout screen said, select 1-day shipping to receive by 24th.. So I did but the UPS tracking stated that the delivery would occur on the 26th. Contacted a rep through the chat and they were able to refund me the shipping charge.

 

[Capt Caveman]

I am Newegg's customer, I am not FedEx's customer. I didn't hire FedEx, it is not my job to call FedEx. It's not my job to spend time with FedEx figuring out what happened, if it's even their fault. I paid Newegg. This wasn't a $50 sale.

Newegg can't be bothered to call me (two numbers on file) when an expensive item with expensive shipping is going to miss the shipping date? Really?

No package yet and no reply from Newegg either.

Incorrect. Did you receive a tracking number for the package? Have you contacted FedEx?

And yes, I've read where you said that NewEgg has shipped the product on the date specified. They then should have provided you with a tracking number. Now, as an intelligent person, I track the number thru FedEx and if there's an issue, I contact them. It's more efficient than going thru Newegg and I get my packages delivered.

 

[Capt Caveman]

You didn't read the thread. Newegg doesn't know where the package is. FedEx doesn't know where the package is. It was supposed to be delivered on 12/26. It wasn't. Newegg didn't do anything to figure out where the package was and simply told me to call back if I didn't get it. What kind of service is that?

PM the tracking number and I bet I'll find out where it is.

 

[Vic Vega]

I had a similar incident with Amazon. Wanted to buy an item for a xmas gift - checkout screen said, select 1-day shipping to receive by 24th.. So I did but the UPS tracking stated that the delivery would occur on the 26th. Contacted a rep through the chat and they were able to refund me the shipping charge.

I was hoping it would be that easy since I contacted Newegg after EOB yesterday but they turned me away.

 

[purbeast0]

I am Newegg's customer, I am not FedEx's customer. I didn't hire FedEx, it is not my job to call FedEx. It's not my job to spend time with FedEx figuring out what happened, if it's even their fault. I paid Newegg. This wasn't a $50 sale.

Newegg can't be bothered to call me (two numbers on file) when an expensive item with expensive shipping is going to miss the shipping date? Really?

No package yet and no reply from Newegg either.

this is some stupid logic right here. is this your first time ever placing an order on the internet?

and how do we know it wasn't a $50 sale, you won't tell us what you ordered.

 

[JustMe21]

With all the bad weather, a lot of packages are getting delayed. I ordered a couple of printer Next Day Early AM last Thursday, but because of bad weather, they didn't get there until Tuesday.

 

[purbeast0]

With all the bad weather, a lot of packages are getting delayed. I ordered a couple of printer Next Day Early AM last Thursday, but because of bad weather, they didn't get there until Tuesday.

you should sue them and include mental anguish.

SUE THEM ALL

 

[Capt Caveman]

this is some stupid logic right here. is this your first time ever placing an order on the internet?

and how do we know it wasn't a $50 sale, you won't tell us what you ordered.

We're getting trolled. The OP is too scared to tell us what he even bought to not even knowing how to properly track a package. And is too scared to follow-up with the delivery company. I've never contacted the shipper about a package in transit, makes no sense to when I have a tracking number and can contact the delivery company.

 

[purbeast0]

We're getting trolled. The OP is too scared to tell us what he even bought to not even knowing how to properly track a package. And is too scared to follow-up with the delivery company. I've never contacted the shipper about a package in transit, makes no sense to when I have a tracking number and can contact the delivery company.

why would he contact fedex when they have the package in their hands, when he could contact newegg who doesn't have it anymore since they handed it off to fedex on the 24th? that would make no sense.

/sarcasm

 

[Codewiz]

I see you keep saying that you aren't a fedex customer, you are a newegg customer. What do you do if you miss a delivery and you decide to pick it up at the fedex location? Would you call newegg and have them arrange it? No, you fucking call fedex. Why can't you pick up the phone and call them? It would take 10 minutes out of your day. If you are too lazy to do that, then I have zero sympathy and you deserve whatever happens.

You are just being hardheaded and dumb. Pick up the phone and figure it out.....

 

[olds]

There's a newegg rep on the AT forums.

 

[Xecuter]

Parody thread?

 

[Vic Vega]

this is some stupid logic right here. is this your first time ever placing an order on the internet?

and how do we know it wasn't a $50 sale, you won't tell us what you ordered.

It's none of your business. No one is making you read this thread.

Why should I do legwork for Newegg? I'm pretty sure I paid them to do it. No, I'm absolutely sure I paid them to do it.

 

[Vic Vega]

I see you keep saying that you aren't a fedex customer, you are a newegg customer.

That's right. My transaction is with Newegg, not FedEx. Newegg has hired FedEx to deliver my package. Newegg is FedEx's customer.

Why do I need to do legwork for Newegg for their third party? They should call FedEx and "figure it out". I'm paying them to do this. The service I received was terrible, the response I got from customer support was terrible.

Still no package and still no response to my email sent last night (a reply to their email to me).

 

[Capt Caveman]

That's right. My transaction is with Newegg, not FedEx. Newegg has hired FedEx to deliver my package. Newegg is FedEx's customer.

Why do I need to do legwork for Newegg for their third party? They should call FedEx and "figure it out". I'm paying them to do this.

Nope.

If I were you, I'd have the package right now.

I bet you haven't even called Newegg and spoken to a person live. We know you haven't called FedEx who would tell you exactly where your package is. But nope, you're too scared to call and rather troll here.

 

[Vic Vega]

I'm sorry I can't see your post, you were trolling earlier and I had to ignore you. Sorry.

 

[Saint Nick]

That's right. My transaction is with Newegg, not FedEx. Newegg has hired FedEx to deliver my package. Newegg is FedEx's customer.

Why do I need to do legwork for Newegg for their third party? They should call FedEx and "figure it out". I'm paying them to do this. The service I received was terrible, the response I got from customer support was terrible.

Still no package and still no response to my email sent last night (a reply to their email to me).

Nope.

If I were you, I'd have the package right now.

I bet you haven't even called Newegg and spoken to a person live. We know you haven't called FedEx who would tell you exactly where your package is. But nope, you're too scared to call and rather troll here.

I'm sorry I can't see your post, you were trolling earlier and I had to ignore you. Sorry.

:whiste:

 

[Hugo Drax]

I bet this kid is having a worse day than you.

 

[Codewiz]

That's right. My transaction is with Newegg, not FedEx. Newegg has hired FedEx to deliver my package. Newegg is FedEx's customer.

Why do I need to do legwork for Newegg for their third party? They should call FedEx and "figure it out". I'm paying them to do this. The service I received was terrible, the response I got from customer support was terrible.

Still no package and still no response to my email sent last night (a reply to their email to me).

Have fun with your principled stand because you won't take 5 minutes to pick up the phone and call fedex.