Discussion DOOM 2016 PC Crash

[Combine115]

Before on my older PC, my Graphics Card was a Radeon RX 558 which could barely even run the game and it felt like it was in slow motion the entire time but it never crashed just ran poorly. I upgraded to a Radeon RX Vega which made the game run extremely smooth but the problem is every 5 min while ingame it would crash and restart my PC, the entire screen will go all purple and pixelated for about 3 seconds then the computer restarts. This used to happen with other games like Battlefield 4 and A Hat in Time but i was able to change the settings in AMD which was the power limit option to 50 which fixed those games but DOOM i can't seem to find a fix.

Keep in mind i've got 0% knowledge in computers and barely understand what most of it does as all i used to do was buy a new PC or graphics card then no problems ever again but ever since i got the RX Vega this play for 5 min or less then purple screen/pixel problem which restarts my PC came along. This only seems to happen with high performance games like DOOM and Resident Evil 2 remake and also anytime i use my VR, any help would be appreciated and i'll try answer any questions as best i can.


EDIT: I was able to play in 800x600 resolution, windowed and with settings all set to low, with that test i was able to complete The UAC,Resource Operations, Foundry, Argent Facility, Argent Energy Tower and Kadingir Sanctum in one playthough without a single crash so the problem seems to occur when the resolution is higher, fullscreen and settings all high but still unsure if its maybe my fans are not working properly or turned on so during high performance it'll crash and restart, i'm really not sure.

 

[Stuka87]

Ok, few question.

1: What model power supply do you have? A Vega56 or 64 uses a LOT more power than an RX 550 (Assuming you mean 550, and not 558). If your PSU is not up to the job, crashes will ensue. The fact that lowering the power limit fixed it before, REALLY makes me think this is your issue.

2: Did you install the latest drivers for the Vega card? If not, do this. And when the installer asks if you want to remove everything, including settings, say YES.

 

[Combine115]

Ok, few question.

1: What model power supply do you have? A Vega56 or 64 uses a LOT more power than an RX 550 (Assuming you mean 550, and not 558). If your PSU is not up to the job, crashes will ensue. The fact that lowering the power limit fixed it before, REALLY makes me think this is your issue.

2: Did you install the latest drivers for the Vega card? If not, do this. And when the installer asks if you want to remove everything, including settings, say YES.

I have added an edit to my post, let me know what you think of it please

1. I'm not too sure at the moment i'll try find it out though!

2. Yes i have. Some moments before when i had the issue, i tried reverting to older drives to see if the problem would still kick in for games such as Black ops 4 that fixed the problem but once i updated to the latest drivers for another test, Black Ops 4 had the same error as DOOM where i'll be ingame for about 10 seconds, it crashs and PC restarts.

 

[Stuka87]

Running a lower resolution will put less load on the GPU, which means less power consumption. So, still thinking PSU is your issue.

 

[Combine115]

Running a lower resolution will put less load on the GPU, which means less power consumption. So, still thinking GPU is your issue.

Very true, i believe my PSU is extremely old and i know that's something we've never changed nor bought a new one as my older graphics cards ran perfect with it so i think it's time to get a new one. What PSU should i get that could handle a Vega 64?

 

[Stuka87]

Very true, i believe my PSU is extremely old and i know that's something we've never changed nor bought a new one as my older graphics cards ran perfect with it so i think it's time to get a new one. What PSU should i get that could handle a Vega 64?

Not sure what else you have in the system, but a 650W should handle anything else you may have. Provided its not not a super low end model.

 

[Combine115]

Not sure what else you have in the system, but a 650W should handle anything else you may have. Provided its not not a super low end model.

Sounds good! while i work on getting that, is there anything i can do like small tests through AMD settings for the game to see if i can get it working properly? as playing it as low resolution isn't so comfortable for a game like that.

My Specs:

Operating System: Windows 10 home 64-bit

CPU: Intel Core i5 @ 3.00GHz
Coffee Lake 14nm Technology

RAM: 8.00GB

Motherboard: Gigabyte Technology Co. Ltd. Z370 HD3-CF (U3E1)

Graphics: G246HL (1920x1080@59Hz)
8176MB ATI Radeon RX Vega (ASUStek Computer Inc)

Storage: 223GB KINGSTON SA400S37240G (SATA-2 (SSD))
931GB Seagate ST1000DM010-2EP102 (SATA )

 

[Stuka87]

Sounds good! while i work on getting that, is there anything i can do like small tests through AMD settings for the game to see if i can get it working properly? as playing it as low resolution isn't so comfortable for a game like that.

My Specs:

Operating System: Windows 10 home 64-bit

CPU: Intel Core i5 @ 3.00GHz
Coffee Lake 14nm Technology

RAM: 8.00GB

Motherboard: Gigabyte Technology Co. Ltd. Z370 HD3-CF (U3E1)

Graphics: G246HL (1920x1080@59Hz)
8176MB ATI Radeon RX Vega (ASUStek Computer Inc)

Storage: 223GB KINGSTON SA400S37240G (SATA-2 (SSD))
931GB Seagate ST1000DM010-2EP102 (SATA )

You could get by with a good quality 550W, but the price difference between a 550 and a 650 is minimal.