DVD drive disappears in Vista

[FriedToast]

Sorry if this is a repost- didn't see anything similar in the search that I did.

Installed Vista Business yesterday on my Sager 5760 (installed Ubuntu 4.07, too). Everything seemed to go swimmingly. However, when I went to reintall Vista over itself (the only way I know how to do a fresh install w/ the upgrade copy that I have), I couldn't because my optical drive doesn't show up. Even in Device Manager, I don't see it anywhere.

Did a Google search, but didn't see anything helpful anywhere

 

[Slikkster]

This is often due to one (or two) registry settings that may be preventing your optical device from either working or even appearing in Device Manager. The settings are called "upperfilters" and/or "lowerfilters". Follow these instructions:

Step 1: Start Registry Editor

Click Start, click Run, type regedit, and then click OK. Registry Editor starts.

Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.

2. Expand SYSTEM, and then expand CurrentControlSet.

3. Expand Control, and then expand Class.

4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.

6. On the Edit menu, click Delete.

7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry: Are you sure you want to delete this value?

The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.

Step 3: Delete the LowerFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.

2. Expand SYSTEM, and then expand CurrentControlSet.

3. Expand Control, and then expand Class.

4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.

6. On the Edit menu, click Delete.

7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry: Are you sure you want to delete this value?

The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

8. Exit Registry Editor.

Step 4: Restart the computer

 

[FriedToast]

Thanks for the help!

However, there was no Upperfilters entry. I deleted the Lowerfilters entry and rebooted. Nada. Nothing changed

Booted up in Ubuntu today and Ubuntu couldn't mount the drive, either. I've never had problems w/ it until now; did I screw it up in the partitioning somehow?

 

[corkyg]

Slikkster is on target. I had the exact same problem when I installed Vista Business on one of my systems. I found what you found, but made the changes I could and it solved the problem. It is all here - not uncommon. This is about XP, but it also applies to Vista:

KB 314060

 

[FriedToast]

Thanks for the link. But it remains unchanged The Upperfilter never existed and the Lowerfilter's been erased. No change. The link is pretty much word for word what Slikkster posted. I went through again and checked to make sure I hadn't missed anything, but it's pretty easy to follow those directions.

Would love it to be an easy fix like that, tho', but it doesn't look good.

Edit: Went into Device Manager and deleted the IDE controllers. 0 is for the main and 1 is for the Pioneer DVD drive. Killed both, rebooted. Vista loaded controllers back up, wanted a restart. Restart and still no change.