DVD drive stuck at 1.5 MB/Sec Vista x64 + x86

[kamel]

As the title states, my DVD drive will neither read or write any faster than 1.5 MB/Sec. See pic here for DVD read speed test: http://i19.tinypic.com/6frtx03.jpg

The drive is a Lite-On LH-20A1S SATA DVDRW drive.

The rest of my system specs:
AMD X2 5200 (2.6 GHz)
ASUS M2R32-MVP mobo (ATI Express 3200 chipset)
4GB PC2-6400 (GSkill)
Radeon X1900GT
3 SATA HDD's
500 Watt Enermax Liberty PSU

Transfer speed on my HDD's is perfectly fine. The four drives are all on the 4 onboard SATA ports. In the BIOS, the DVD drive is set to PIO mode 4, and UDMA 5.

The speed is the same with any burning program, though they all report burning at 16x for DVD's. The 1.5 MB/sec is the same for 3 different DVD brands, and 2 different CDR brands.

Any ideas what my issue may be? Thanks in advance.

 

[CalvinHobbes]

How does Windows recognize it? Does it say UDMA in windows?

 

[kamel]

I actually can't find the mode listed anywhere...properties does not give the same information XP gave...perhaps someone can tell me in Vista where to find the information? Thanks.

 

[Cutthroat]

Originally posted by: kamel
I actually can't find the mode listed anywhere...properties does not give the same information XP gave...perhaps someone can tell me in Vista where to find the information? Thanks.

Device Manager > IDE ATA/ATAPI controllers > right click the controller that your drive is plugged into > advanced settings

 

[kamel]

Thanks cutthroat...I should have seen that. OK...it seems the drive is in PIO mode 4, but when I click enable DMA, nothing happens. Also, are there supposed to be 2 entries for Channel 0 and 1? See pic here: http://i12.tinypic.com/68kwljc.jpg

Thanks.

 

[montag451]

What you might have to do is to uninstall that drive, then reboot.

It will install itself again, then check if it is DMA or UDMA on the reboot.

 

[kamel]

Uninstalling the drive didn't help. Also, even if I was in PIO mode 4, the transfer speed should be much faster. PIO mode 4 has a max transfer rate of 16.7 MB/sec, and even PIO mode 0 has a max transfer of 3.3 MB/sec...I seem to be locked at 1.5 MB/sec.

Should there be 2 entries for Channel 0 and 1?

 

[ForumMaster]

Read this article. PIO mode is usually a fall back when too many errors occur. what you should do is this: go into device manager and delete the primary and/or secondary IDE channel. reboot and they should be redetected. Now the drive should be in DMA mode.

another thing too check would be the cable. are you using an 80pin IDE cable? maybe you're using an older 40-pin cable? try a different cable.

 

[KAZANI]

Originally posted by: ForumMaster
another thing too check would be the cable. are you using an 80pin IDE cable? maybe you're using an older 40-pin cable? try a different cable.

His drive has a SerialATA interface.


kamel, can you post a recording session's log?

 

[ForumMaster]

Originally posted by: KAZANI

Originally posted by: ForumMaster
another thing too check would be the cable. are you using an 80pin IDE cable? maybe you're using an older 40-pin cable? try a different cable.

His drive has a SerialATA interface.


kamel, can you post a recording session's log?

you're right. my bad.

 

[kamel]

Here is the Nero recording log...this was a 580 MB file.


Windows XP 6.0
AMD64
Wow64Process
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0

Recorder: <LITE-ON DVDRW LH-20A1S> Version: 9L08 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <UT1931K INY000S >Version: 1.0 - HA 1 TA 1 - 7.10.1.0
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : UT1931K INY000S 1.0 adue2cef Port 5 ID 0 DMA: Off
CdRomPeripheral : UT1931K INY000S 1.0 adue2cef Port 5 ID 1 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVDRW LH-20A1S H: CdRom0
UT1931K INY000S I: CdRom1
UT1931K INY000S J: CdRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4094MB (4192768kB)
Free physical memory: 2766MB (2833200kB)
Memory in use : 32 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.7.2007
CD-ROM (ISO)
11:30:29 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:30:29 AM #2 Text 0 File Isodoc.cpp, Line 6666
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:30:29 AM #3 Text 0 File Burncd.cpp, Line 3196
LITE-ON DVDRW LH-20A1S
SMART-BURN activated

11:30:29 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

11:30:29 AM #5 Text 0 File Burncd.cpp, Line 3508
Turn on Track-At-Once, using CD-R/RW media

11:30:29 AM #6 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 359844 ( 79:59.69)
Last address to be written: 297136 ( 66:03.61)

11:30:29 AM #7 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

11:30:29 AM #8 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: LITE-ON DVDRW LH-20A1S;
CDR code: 00 97 15 17; OSJ entry from: Ritek Co.
ATIP Data:
Special Info [hex] 1: C0 00 90, 2: 61 0F 11 (LI 97:15.17), 3: 4F 3B 46 (LO 79:59.70)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

11:30:29 AM #9 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:30:29 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 297137 (297137) = #297137/66:1.62
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 297135 blocks [H: LITE-ON DVDRW LH-20A1S]
--------------------------------------------------------------

11:30:29 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [H: LITE-ON DVDRW LH-20A1S] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 608843776, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 297137 | 0 | 0x00
297137 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:30:29 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1066
Removed 2 run-out blocks from end of track 1. Length: 297137 -> 297135.

11:30:29 AM #13 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:30:29 AM #14 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

11:30:29 AM #15 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

11:30:29 AM #16 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

11:30:29 AM #17 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

11:30:29 AM #18 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 48x (7,200 KB/s)

11:30:29 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:30:30 AM #20 Text 0 File MMC.cpp, Line 22363
Set BUFE: SMART-BURN -> ON , SMART-BURN : ON

11:30:30 AM #21 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

11:40:51 AM #22 Text 0 File MMC.cpp, Line 17131
<LITE-ON DVDRW LH-20A1S > start Close Session

11:41:05 AM #23 Phase 37 File dlgbrnst.cpp, Line 1762
Burn process completed successfully at 48x (7,200 KB/s)

11:41:06 AM #24 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:41:12 AM #25 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

11:41:12 AM #26 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

 

[dealmaster00]

Originally posted by: ForumMaster
Read this article. PIO mode is usually a fall back when too many errors occur. what you should do is this: go into device manager and delete the primary and/or secondary IDE channel. reboot and they should be redetected. Now the drive should be in DMA mode.

Have you tried this?

 

[kamel]

Yes...there was no change. Also, even if I was in PIO Mode 4, my transfer rates should still be much higher. I have tried removing the drive and the ATA channels, and there has been no change once the devices were reinstalled.

Does anyone know...are there supposed to be 2 entries for each channel, as in the picture here: http://i12.tinypic.com/68kwljc.jpg

 

[Cutthroat]

Originally posted by: kamel
Yes...there was no change. Also, even if I was in PIO Mode 4, my transfer rates should still be much higher. I have tried removing the drive and the ATA channels, and there has been no change once the devices were reinstalled.

Does anyone know...are there supposed to be 2 entries for each channel, as in the picture here: http://i12.tinypic.com/68kwljc.jpg

What that pic says to me is you have the DVD drive as Primary and an IDE hard drive as Secondary on that IDE Channel, the 'Enable DMA' checkbox is not checked and should be, that is the most obvious thing.

 

[kamel]

ATA Channels 0 and 1 are my 4 SATA ports...I only have 4 SATA devices...no IDE at all. I have checked the Enable DMA checkbox, OK'd it, and even tried a reboot, but the box is not checked the next time I go in. Regardless, the HDD IS in UDMA 6, so DMA must be enabled.

Even forgetting about DMA for a second, if I am in PIO Mode 4 for the DVD drive, the transfer rate should still be much faster, correct?

 

[KAZANI]

This is the speed of the interface and not necessarily the sustained transfer rate of the drive itself. PIO 4 has a theoretical 16.7MB transfer rate whereas for instance your drive at maximum CD speed of 48x reads/writes at 7MB. As already pointed out, PIO mode means something is wrong.

I suggest you check the SATA cable is properly connected. You may also try to change the SATA port it is in. Update motherboard drivers, drive firmware.

 

[kamel]

Cables are plugged in correctly, switching SATA ports changed nothing. My drivers are up to date, and I have the latest firmware...I'm at a loss here!

 

[Cutthroat]

Have you tried the drive in a different PC to see if there's any difference? Would at least narrow down if it's a problem with the drive or your PC.

 

[KAZANI]

Originally posted by: kamel In the BIOS, the DVD drive is set to PIO mode 4, and UDMA 5.

-Something is wrong here, this drive has a UDMA 4 specification.

-In the Nero log none of your physical drives are appear in the "Scsi-Device-Map". The two listed drives are virtual I assume. What virtual drive utility do you use? You could try disabling/uninstalling it and see what goes.

-Post a Nero Infotool report of the configuration tab.

 

[kamel]

I have an SATA card that I'll try plugging in...that'll at least tell me if it's something with the mobo (driver issues), or the drive. Unfortunately, I don't have another PC at the moment to try the drive in, and it's not worth piecing one together from parts!

Also, I use Daemon tools...no change with it uninstalled (x86 or x64).

 

[kamel]

I think it must be a driver issue for my mobo. I put in a SATA Raid card I had, and the drive is working perfectly, with UDMA available. For some reason, the HDD's are working in UDMA, but my optical drive would not. I tried switching SATA ports on the mobo, and I'm using the same cable, and only the DVD drive had an issue.

I guess I'll use the SATA card, and recheck after any driver updates come out. Thanks for everybody's suggestions.