I've contacted your so called support multiple times. After getting absolutely NO reply to my issues, I get automated replies saying you haven't heard from ME in a while, then have my support ticket closed with no response. I lost access to my pre-order contact when your support fixed an issue with my not being able to login from within game, and not able to access purchased DLC due to a corrupted account. I gave up trying to ask for support on your website because I never get anything but automated replies, or the live chat support says they can't help. They tell me my issue has been escalated, and a senior person will contact me, which was a strait up lie, because no one every contacted me. If you actually read this again, I can assure you with that kind of support I will NEVER buy another EA game.