I've had Earthlink/Mindspring up in Buffalo for like 5 months... took less than 2 weeks for installation (and this is without the do-it-yourself kit) and went down only once for an hour. I consistently get 1.3 mbps downloads, but I well exceed that when I download from the nearby University campus computers. Nearby cable users have told me they experience many outages and slowdowns, and only average around 800 kbps. Maybe because there is a high density of cable modems in my neighborhood. I'm totally down w/ my DSL up in dis piece, homeboy.