I opened my ING Direct account last summer, and I really love it. Have had no problems with it, and it's nice having the money accessible to me in just a few days (like 3 or 4 days) without penalty. I have it linked to my checking account at my local bank, and I use it as my savings account.
I opened the account at ING with $1 and earned $50 thru the Quicken offer (I don't think they're doing that one
anymore, but you can still open with $1). I thought I'd close the account later on, because I didn't think I'd feel comfortable with my money in an online account. Eventually, I started using it to put aside some cash for savings, and I watched the interest accumulate. Customer service has been great, too... I forgot my user ID several times, and the customer service reps have been very helpful and polite. It's really been a pleasure having this account, esp. because there are no fees and there's a great interest rate.
I opened accounts with Netbank and Principal bank for their account-opening bonuses. I never log into these accounts and they end up locking me out of my account because I don't log in often enough (or because I use the "Back" button, as in Principal's case). Then, it's been such a hassle to get a new password. Netbank even charged me a fee becuase they sent me a paper statement when I told them I didn't *WANT* paper statements ($5 fee). I called, and it took a long time to straighten out. No major complaints with Principal bank (except that you can't use the "BACK" button or you'll get locked out of the account). I earned $50 for opening the account with them, $25 amazon gift certificate for setting up billpay (but never actually using it), and they recently sent me a customer satisfaction survey for another ($10?) Amazon gift certificate. Anyhow, in the long run, I'm going to be staying with ING Direct...
If anyone wants the referral signup (I get $10, you get $25), email me:
greybeh@mac.com.