I switched my family cell phone plan to T-Mobile in response to their ETF fee promotion. As part of their promotion, I had to purchase some cheap phones. I planned to keep my AT&T phones, so I sold the cheap T-Mobile phones on eBay at a loss (some $$ now > $0 and crappy phones). eBay promptly blindsides me, locks my account, and demand documentation on my identity and receipts. Although I'm pissed about being treated as a criminal, I sent them my license, CC statement, and T-Mobile receipt.
I get a response back saying that my business plan doesn't make sense and I need to explain to them a valid business plan. WTF, is getting rid of junk no longer a valid business plan? They also want my full drivers license so they can steal my identity and molest baby kittens. I just want to fax back my middle finger, but faxes cost me money and this isn't worth it.
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Hello,
I know this might seem confusing, so let me explain a little more. We're always looking for ways to improve the buyer and seller experience. As part of this effort, we sometimes restrict selling privileges, remove listings from our website, or suspend accounts until we can verify certain information. It is understandable that you do not agree with the action that we have taken to protect the community. Most people realize the steps that we take are necessary to keep the eBay Market Place a safer place to buy and sell.
For us to verify the inventory of sellers, we first need to be able to verify the company you are using as well as inventory on hand which is verifiable through invoices, receipts, purchase order, as well as various other forms of documentation.
Unfortunately, after reviewing the submitted documentation we noticed that it does not fully represent the items that you were listing. Also we were unable to verify the source of the items purchased that were listed for sell on your account. In the documentation you provided it states "___PHONE____" for $X+Y a piece. You are selling ___PHONE___ for $X a piece. With that being said, you are not profiting from this and we need to know your business plan. How do you plan on profiting from this if you are losing $Y on each item?
Also, your drivers license has been modified, we have to be able to read all information on your drivers license in order to accept your proof of identity. Please provide us with an unaltered drivers license.
Please fax the above requested information to:
eBay
Attn: SRM Appeals
Fax number: 801-880-7018
-- Important
Write your user ID and email address on every document and remove your credit card number from any documentation before sending.
-- Note
The information on all of these documents should match the information on your eBay account. If there are any discrepancies, please provide an explanation as well as any additional, relevant documentation.
Again, we appreciate your efforts to submit the necessary documentation to our office. We hope to have this situation resolved shortly. Once we receive your business plan and an unaltered driver license, we will be happy to continue with your appeal.
We appreciate your time in resolving this matter.
Thanks,
eBay
I get a response back saying that my business plan doesn't make sense and I need to explain to them a valid business plan. WTF, is getting rid of junk no longer a valid business plan? They also want my full drivers license so they can steal my identity and molest baby kittens. I just want to fax back my middle finger, but faxes cost me money and this isn't worth it.
-----------------------------
Hello,
I know this might seem confusing, so let me explain a little more. We're always looking for ways to improve the buyer and seller experience. As part of this effort, we sometimes restrict selling privileges, remove listings from our website, or suspend accounts until we can verify certain information. It is understandable that you do not agree with the action that we have taken to protect the community. Most people realize the steps that we take are necessary to keep the eBay Market Place a safer place to buy and sell.
For us to verify the inventory of sellers, we first need to be able to verify the company you are using as well as inventory on hand which is verifiable through invoices, receipts, purchase order, as well as various other forms of documentation.
Unfortunately, after reviewing the submitted documentation we noticed that it does not fully represent the items that you were listing. Also we were unable to verify the source of the items purchased that were listed for sell on your account. In the documentation you provided it states "___PHONE____" for $X+Y a piece. You are selling ___PHONE___ for $X a piece. With that being said, you are not profiting from this and we need to know your business plan. How do you plan on profiting from this if you are losing $Y on each item?
Also, your drivers license has been modified, we have to be able to read all information on your drivers license in order to accept your proof of identity. Please provide us with an unaltered drivers license.
Please fax the above requested information to:
eBay
Attn: SRM Appeals
Fax number: 801-880-7018
-- Important
Write your user ID and email address on every document and remove your credit card number from any documentation before sending.
-- Note
The information on all of these documents should match the information on your eBay account. If there are any discrepancies, please provide an explanation as well as any additional, relevant documentation.
Again, we appreciate your efforts to submit the necessary documentation to our office. We hope to have this situation resolved shortly. Once we receive your business plan and an unaltered driver license, we will be happy to continue with your appeal.
We appreciate your time in resolving this matter.
Thanks,
eBay