[engadget] Origin PC drops AMD graphics options due to feedback, support woes

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Mezzanine

Member
Feb 13, 2006
99
0
66
Battlebox for Origin, and then this announcement at the same time - chances are, it's probably more than a coincidence..

Indeed, if you listen closely you can hear the brown paper bags rustling....or are they green?
 

Erenhardt

Diamond Member
Dec 1, 2012
3,251
105
101

krumme

Diamond Member
Oct 9, 2009
5,956
1,595
136
It took Origin 15+ years to collect feedback on ATI/AMD based GPUs? In other words, a firm that sold high-end PC hardware put up with customer complaints and spent financial resources to maintain more customer support/technical staff for that long and finally they threw in the towel?

Do some of you realize that small firms are run by entrepreneurs that are very much in touch with their business. A small business owner would analyze their cash outflows and look at the cost/benefit analysis every single year in very great detail because small firms can't withstand economic downturns and declines in profitability as well as larger firms can. If the cost of dealing with technical issues from both a financial and labour point of view was very high, the management would have been taking steps to minimize these costs a long time ago. There is just no way they would have waited 15 years.

More likely than not they are just making higher margins on NV's products since now NV's flagship cards sell for much higher than AMD cards -- $650-1000. If you are a boutique PC builder, your goal is to sell your products for as high as possible and to maximize profits. It makes no sense then to ditch 780/Titans and keep selling HD4870/4890/HD5870/6970/7970s if you can sell $650-1000 GPUs in SLI bundles. This decision was likely made before they knew AMD would price R9 290X.

Being sponsored by NV for BattleBox also implies they likely get a very nice discount on 780/Titan SLI systems, something I bet AMD isn't providing with R9 290X cards to them. This might have been the final blow.

From Origin's point of view:

1) Keeping all systems to NV's cards simplifies their technical support
2) Keeping all systems to NV increases their ASPs/revenue and likely profit margins
3) Supporting point #2, now that NV carved out a new $1000 niche GPU pricing segment, this is unlikely to go away while AMD publicly stated they will not make $1000 GPUs in the near future. If you are Origin, this alone is incentive enough to move away from AMD entirely and push $1000 Titan/690 and their 20nm successors.

Another point, if AMD/ATI's GPUs were so broken for 15 years, why is it NV had faced so many issues (and that includes IQ problems for tri-linear textures / anisotropic filtering) during FX5000 series generation against 9700/9800 series and ATI destroyed them during X1900 vs. GeForce 7 showdown? For anyone who had a chance to use both during those eras, it is impossible to make any case for NV. GeForce 7 also had inferior IQ to ATI, especially AA. Finally, if AMD's GPUs were so broken, how did they gain market share during HD5000 series generation?

I can probably guess that 90% of the people who used NV hardware have used GeForce 5 and GeForce 7 despite those 2 generations ATi/AMD having superior product without a single doubt from both a performance and IQ points of view. What's consistent over the years is that NV having IQ issues, SLI also having scaling issues as tested by Computebase, GameGPU, Xbitlabs and other sites over the years, these are very often dismissed by NV users.

I still remember switching from ATI to 6600 and to 8800GTS and being in shock at how awful NV's 2d IQ was.

I think this decision was made mostly for profitability and ASP prices and Origin's business strategy much more aligned with selling $1,000 flagship GPUs that AMD does not provide. They cannot state this publicly which is why they made up another reason, but I do not believe it's the primary reason they are switching.

This is actually no different than Alienware selling flagship NV cards in their notebooks. If you can sell GTX780M for $400-500 more than HD8970, as a business you will want to do this. Why would you want to sell a product with 85% of the performance but has substantially lower profit margins? You have a lot less incentive to do that.

Its far more simple. Its just kickbacks from NV. Its a marketing move, and the usual NV style of handling it, kind of bribing its way through.

Utterly pathetic imho. If they want to use those kinds of tricks, they have to use something important, and do it less obvious. Everyone will get tired of them. I looks like something that was made up in a hurry. I think there will be huge sideeffect to the move from NV here.
 

Haserath

Senior member
Sep 12, 2010
793
1
81
It's one thing to get discounts for dropping a competitor, but if the only reason they slander AMD is the discounts, that's a whole level below that.
 

SiliconWars

Platinum Member
Dec 29, 2012
2,346
0
0
The simple fact that they made the statement is enough proof of their guilt. You simply don't do pointless bridge burning in business - what are they going to do if Nvidia goes bankrupt?

If there was a real problem, they'd have done it quietly.
 

Subyman

Moderator <br> VC&G Forum
Mar 18, 2005
7,876
32
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Is this the registry hack with the sound problem from AMD through HDMI?
Because I CANT FIND IT and I need to do it again. Right now, no one can watch anything other than WMC player on my hTPC because of AMDs stupid HDMI Audio issues. VLC will not display audio until I play WMP in the background (and mute it ofg course). Then the AMD card decides "Hey, I should probably play Audio!". It's so annoying.

Yup, here is a link to the fix:
http://www.overclock.net/t/1295464/intermittent-hdmi-audio-output-on-7970-12-8-drivers/0_50

Go to post 12 for the hack. Completely ridiculous that you still have to do this after over a year.
 

Stickmansam

Member
Oct 25, 2012
44
0
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Orgin PC dropping AMD was fine and all but apparently, according to PC-World, you can still special order AMD cards, which they wouldn't do if they were that much of an support issue.

Also no other OEM's have done the same and must be experiencing the same issues.

The date is also suspiciously close to the R9 launch and they choose to drop it after all these years?

Also there was no need to so publicly drop AMD so it seems like their may be an ulterior motive attached.

I personally have experienced more issues with Nvidia cards and their drivers than AMD. Went from a dying FX5200 to a stand in Quadro then on to an Geforce 6200. The FX5200 had hardware and some driver issues and the 6200 driver issues. The Quadro was rock solid though. Went to an HD2600 Pro which gave me no issues then onto an 5650m, again no driver issues then an 7850 which has given me no issues at all. Maybe just my like. Friends experiences have mirrored my own. Everything for AMD has mostly worked right out of the box for me.

I'll probably grab an R9 290 or maybe an 7950/7970 for cheap.
 
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Subyman

Moderator <br> VC&G Forum
Mar 18, 2005
7,876
32
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Orgin PC dropping AMD was fine and all but apparently, according to PC-World, you can still special order AMD cards, which they wouldn't do if they were that much of an support issue.

Yes they would. They won't deny business if someone is adamant. They can, however, not advertise or easily make the option available to reduce their support load like they claimed. Your argument is certainly not the smoking gun.
 

NIGELG

Senior member
Nov 4, 2009
851
31
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I am wondering if this is the usual sleaze from Nvidia as well as the usual drivel from their supporters to support or justify such a move....D:


Crank that sleaze up,Nvidia!!!!!
 

5150Joker

Diamond Member
Feb 6, 2002
5,559
0
71
www.techinferno.com
For those people claiming, "oh well Origin got paid off", Dell did the same thing with their Alienware M18 system. They used to offer Crossfire in previous systems but because it created so many issues (and in turn support costs for Dell), they dropped AMD and went with NVIDIA exclusively. AMD fans need to admit that Crossfire has a lot of problems that OEMs and end users aren't willing to deal with. I ran into a ton of problems with 5870M/6970M/6990M/7970M Crossfire when I had it and was relieved when Dell gave AMD the boot. They were also cool enough to send me a pair of 580M SLI in exchange for my 6990M Crossfire system. And if anyone here is a frequent visitor to NBR or other notebook forums, you'd know Crossfire always presented a myriad of headaches and never quite worked right. On the other hand, NVIDIA's SLi works out of the box and does it exceedingly well.

Here is an example of a problem a LOT of Crossfire owners ran into: http://www.youtube.com/watch?v=vVvCtnNpGhE Then there were bugs in Skyrim that were never addressed (or took longer than the lifespan of the system), poor Crossfire support for newly released games, problems hibernating or putting a computer to sleep, infamous Crossfire frame latency problems with stuttering and on and on.

Oh and here's one more video I made with 7970M Crossfire and M18x-R1: http://www.youtube.com/watch?v=EeLnTfZypKQ&feature=share&list=UUUpOq8L2czZB9N0kVEXdh5w
 
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Arkadrel

Diamond Member
Oct 19, 2010
3,681
2
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The simple fact that they made the statement is enough proof of their guilt. You simply don't do pointless bridge burning in business - what are they going to do if Nvidia goes bankrupt?

If there was a real problem, they'd have done it quietly.


This, it seems really fishy.

I could buy into the nvidia payback scheme, which seems like the most likely answear to this intire thing.

Anyways shame on nvidia for useing tactics like this, and shame on "Orgin PC" for selling out.
 

5150Joker

Diamond Member
Feb 6, 2002
5,559
0
71
www.techinferno.com
This, it seems really fishy.

I could buy into the nvidia payback scheme, which seems like the most likely answear to this intire thing.

Anyways shame on nvidia for useing tactics like this, and shame on "Orgin PC" for selling out.

Shame on AMD for making such a half assed multi GPU solution.
 

Pariah

Elite Member
Apr 16, 2000
7,357
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This, it seems really fishy.

I could buy into the nvidia payback scheme, which seems like the most likely answear to this intire thing.

Anyways shame on nvidia for useing tactics like this, and shame on "Orgin PC" for selling out.

If someone wants to pay you to do something you already wanted to do and would benefit you, that's not selling out.
 

wand3r3r

Diamond Member
May 16, 2008
3,180
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Shame on AMD for making such a half assed multi GPU solution.

While I agree they should have better quality standards, isn't it downright suspicious they drop "amd" 2 weeks before a card rumored to equal or beat the NV cards and provide hardware frame metering etc. You think they'd wait 3 weeks to decide if they should drop something they've had for years when it's supposedly going to be improved quite dramatically.
 

krumme

Diamond Member
Oct 9, 2009
5,956
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If someone wants to pay you to do something you already wanted to do and would benefit you, that's not selling out.

Its not about that. Its not about gpu for origin pc.

Who cares about origin pc 5000 units? Neither amd nor NV care the slightest. Do i have to explain why such numbers is completely irrelevant in this market?

Its about the numerous pr to media about an utter uninteresting decision for such a pathetic low numbers of units. Yet it seems everyone and his stupid brother got the message.

Who in their sane mind thinks 5000 units is worthy of such pr activity? If every business decision in this world should have same attention the mailbox at journalist would brake down within 0.0001 sek.

Its nv marketing at work paying them to make amd look bad in public. Thats what they were paid to do by nv.

Thats what its about. The rest is just plain bs.

Look at the pr from origin. Its typical marketing material and, notice that, completely unsubstatiated.
 
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SolMiester

Diamond Member
Dec 19, 2004
5,331
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Well, that certainly bought out the boys in Red........How dare they besmirch the mighty AMD...its untrue, it must be a lie!...wow, some have even done close on 1000+ words to prove its false...
 

5150Joker

Diamond Member
Feb 6, 2002
5,559
0
71
www.techinferno.com
Well, that certainly bought out the boys in Red........How dare they besmirch the mighty AMD...its untrue, it must be a lie!...wow, some have even done close on 1000+ words to prove its false...

Yeah it's pretty laughable and a lot of the guys defending AMD don't even have Crossfire in their signatures (which is something companies like Origin depend on selling), so no real world experience to draw from. Just knee-jerk reactions and conspiracy theories, but what else can you do when your favorite company gets the boot from high profile OEMs.
 
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DooKey

Golden Member
Nov 9, 2005
1,811
458
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Wow, so much angst over a small company dropping AMD. AMD and Nvidia could care less about you guys that live and breath based upon what either of them do or don't do. Pathetic company worship sucks regardless of which company you worship. I find both sides equally sad. This event should have been nothing but a passing of gas in the night. Stinks, but gone in a couple of minutes.
 

krumme

Diamond Member
Oct 9, 2009
5,956
1,595
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Well, that certainly bought out the boys in Red........How dare they besmirch the mighty AMD...its untrue, it must be a lie!...wow, some have even done close on 1000+ words to prove its false...

You got it wrong. Nv paid origin to lie.
Its as simple as Samsung cheating in benchmarks.

Why is it difficult to accept? 50 pr messages for paltry 5000 units. Lol.

Nv is clearly desperate choosing such a small player. It looks like they are in a hurry. What is it next time? More pr messages than units? Lol.
 

Destiny

Platinum Member
Jul 6, 2010
2,309
1
0
I personally think its a marketing gimmick... alot of people don't know who Origin PC is, and now they do... So they got a lot of free press due to tech news postings and forum chatter...

If Nvidia released bad drivers or a bad product (yes they have in the past) then Origin PC is left with nothing as a back up plan... they will continue to work with AMD in the future because literally if they don't, they just killed a good percentage of their customer base whom prefer AMD Graphics.
 

Teizo

Golden Member
Oct 28, 2010
1,271
31
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I find the fact that there is a five page thread on this rather pathetic.

If none of you guys know who Origin PC is, or claim they matter, then why waste all this time frittering over it?

Oh yeah, -insert blank- rages on...
 
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