I talked to Epox Tech folks about it, they said there is nothing that can be done and that being on 24/7 shouldn't hurt the mouse.
By the way, here is (I hope!) the culmination of the flood Teddy with E-mail saga...
Well after receiving a total just shy of Five Thousand e-mails in 24-hours it appears Epox has finally fixed the problem. The cause was apparently some kind of software failure on the Epox USA Mail Server.
Costs to me-
Hefty Bandwidth surchage for 4,944 e-mails at 4k a piece.
Hours of bounced personal e-mail after ISP shut me down when bandwidth limit was reached.
Multiple (not toll free) Long-distance phone calls to Epox and ISP.
Time (hours) spent with Epox, ISP, and monkeying around with Outlook to straighten it all out.
My last conversation with Epox:
Epox: "We screwed up, sorry."
My response, "Well make it right, this cost me a lot of time and money."
Epox famous last words: "Yes, it is unfortunate, is there anything else?"
Amazing board, worst customer service I've experienced yet.