- Jan 22, 2001
- 2,888
- 105
- 106
I purchased this PSU about a year ago and it worked flawlessly until one day last month my system just shut off and would not come back on. I tested it outside of the system and confirmed it was dead.
It was still under warranty (5 yr) and EVGA cross shipped a refurb unit. I popped it in and all seemed well until the next day when I tried to wake the computer from sleep. Rather than waking, the system just turned off, and would not turn back on until I switched the PSU off (or unplugged it) for at least 15 minutes. This was annoying, but at least the system would kinda work.
Meanwhile, I submitted a new ticket and EVGA cross shipped another PSU. I tested this one outside of the system just to confirm it worked. I turned it on, off, then back on to confirm it did not need to wait 15 minutes before it would work again. I then installed it. The next day, when waking from sleep... the system just turns off.
Frustrated at this point, I dug out my older corsair CX430, installed it, and removed my Vapor-X Radeon R9 280X. It worked great, and the next day, it woke from sleep fine.
Curious, I re-tested the two PSUs outside of the system. The second one did the same as always, it would turn on, but require a 15 minute wait switched off to turn on again. I tested the 3rd one and it would turn on. I switched it off and it would turn on again. I was confused, but remembered it did that fresh from the box. So I tried to turn off and back on a 3rd time, and no dice.
So I just waited 15 minutes and now it turns on again. Should I just contact EVGA again, or do I have something else going on I should look into?
It was still under warranty (5 yr) and EVGA cross shipped a refurb unit. I popped it in and all seemed well until the next day when I tried to wake the computer from sleep. Rather than waking, the system just turned off, and would not turn back on until I switched the PSU off (or unplugged it) for at least 15 minutes. This was annoying, but at least the system would kinda work.
Meanwhile, I submitted a new ticket and EVGA cross shipped another PSU. I tested this one outside of the system just to confirm it worked. I turned it on, off, then back on to confirm it did not need to wait 15 minutes before it would work again. I then installed it. The next day, when waking from sleep... the system just turns off.
Frustrated at this point, I dug out my older corsair CX430, installed it, and removed my Vapor-X Radeon R9 280X. It worked great, and the next day, it woke from sleep fine.
Curious, I re-tested the two PSUs outside of the system. The second one did the same as always, it would turn on, but require a 15 minute wait switched off to turn on again. I tested the 3rd one and it would turn on. I switched it off and it would turn on again. I was confused, but remembered it did that fresh from the box. So I tried to turn off and back on a 3rd time, and no dice.
So I just waited 15 minutes and now it turns on again. Should I just contact EVGA again, or do I have something else going on I should look into?