Well there's a good and a bad to this whole story:
The good: it didn't take a class-action lawsuit to get evga to do something, and the OP won't have to pay a ridiculous price for some bent pins given his situation.
The bad: it took forum-posts at several hardware enthusiast websites to get evga to do something, and it's not the first time I've seen this happen with evga.
Just goes to show that even the more highly regarded companies in hardware pull stupid stunts from time to time. And it doesn't matter if CEO's and upper-management are "pro-customer," if the csr's don't know that policy, then.. well, you read the OP Remember, not everyone is brave enough to post on forums about this sort of stuff, given the rabid-fanboyism and viral marketers. There
are people who're just eating whatever extra cost evga throws at em.
Originally posted by chizow
He didn't make any attempts to reach a reasonable compromise and they didn't offer one,
...and they didn't offer one. Evga really holds all the cards in this sort of situation, though the OP has the ace up his sleave of a CC charge-back. They knew they could repair it for significantly less cost to the OP, but they didn't mention it until forum-posts were made and jakup (or whoever) launched an investigation into the matter,
and then it got offered by evga. Something is wrong with that... again, at least he didn't have to get lawyers involved