<< I'd pick UPS over FedEx now.. cheaper, easier pickups, plus their brown trucks make a nice sound when braking, letting me know when they are going to drop by...
So far, im 100% on UPS. They always seem to always get my packages there when they promise.
But anyways, if you complain your packages are damaged, how about packing your items safe enough to withstand such tortures? You probally know packages get beat up badly inside a warehouse. Goto one and see them process packages. If you had to move 10,000+ boxes a day, theres no time to waste in "carefully" and "gracefully" moving each package. >>
I understand routine bumps and dirt and stuff. But there is no excuse for a box to come with a whole edge torn apart and holes in many places. I understand that there will be bumps and bruises, but for a box to come torn apart and a computer that is double-boxed inside it with 12+ inches of padding around to be damaged, the only explanation is that it must have dropped at least once from a height of lets say 8 feet. That is not acceptable. These were new corrugated cardboard boxes I shipped. They came to me with torn edges (and by torn I mean that the most of one of the long edges along the box was gone such that everything inside would be able to spill out, and this was not even the glued edge it was along a solid paper fold) and were retaped by UPS I assume. Even someone carrying the box and dropping it would not result in such damage since corrugated boxes can withstand quite a bit of mistreatment. I'm not sure what happened on their 2000 mile trip.