Firefox - DNS - Google - Gmail

[sacredfeminine81]

Ok,
I am not a pro, let's get that out of the way. Something's wrong with my DNS settings so I can't access google or gmail or a few other sites with either firefox or ie. I went through several different things to try to fix it. ipconfig /flushdns is giving me an error and i'm honestly not sure why. i even tried to mimic my DNS settings to my roommates (live in an on-campus apartment) and nothing. another site said to manually enter info but another thread on here said i shouldn't have to. since this site is set to send email to my gmail account and i can't get to that, i can get email at sacredfeminine81@yahoo.com...i'd appreciate any info you guys can give me. thx.
B

 

[ivwshane]

You can get to other sites though?
Can you ping google?
Have you ran any spyware/antivirus tests?

And you can access these sites from your friends computer?

 

[bruceb]

Try running this command: Run: netsh int ip reset nul / then Run: regsvr32 softpub.dll & Reboot

Also try a small utility called Winsockfix .. get it here: http://www.majorgeeks.com/download4372.html

One of these should fix it

 

[sacredfeminine81]

i thought it was spyware or a virus at first but everything came out clean...i can get to other sites with the occasional timeout...i don't know how to ping google...and yes i can access the sites from the other computer....

i ran those commands and i already had winsockfix and neither of those worked after i rebooted...it's like banging my head against a wall.

 

[sacredfeminine81]

HA! I ran the Registrar Registry Manager...and all of a sudden...what do you know...all is well!!! Thank you guys for trying to help and pass on the word if you see anyone having similar problems!!

 

[sacredfeminine81]

And...it's not working anymore....WHAT THE.

 

[ivwshane]

Boot into safe mode with networking support and try again (press f8 while booting to get to the safe mode options list).

To ping bring up a command prompt and type png www.google.com
If you can ping google then run a trace route, from the command prompt tracert www.google.com

 

[sacredfeminine81]

Ok...it is only working some of the time. When I pinged google, it said that packets sent = 4, received = 0....100% loss. I did the trace anyway, and all 30 times, it timed out. I don't even understand what that means but obviously my computer isn't communicating with google.com

 

[sacredfeminine81]

bump

 

[ivwshane]

Where is it timing out?

Post the trace route result here.

 

[TheSophist]

If the ipconfig /flushdns returned an error, then I suspect your netcard driver. Post the error message and then re-install the drivers. Let us know how it goes.



TheSophist

 

[sacredfeminine81]

It times out the whole 30 tries or "hops"...I'm not familiar with what that means but that is what it is says.

When I tried the flush, the error said: Could not flush the DNS Resolver Cache: function failed during execution. Here's where I show my ignorant colors...netcard driver? Like...my internal ethernet card? I just updated all of my drivers 2 days ago because a friend thought it would help...perhaps I missed one?

 

[sacredfeminine81]

bump

 

[TheSophist]

If you are able to access other sites except for the ones you mentioned, then yes, it is possible you have a dns problem. Here are some very basic troubleshooting steps to follow.

Make sure your netcard has a link light. If you are on a college network, then there is not much you can do if they have a problem. Scan for viruses, adware, spyware and make sure to completely un-install and then re-install your netcard drivers. If you have Windows XP, then try the repair option for your network connection and make sure you have DHCP enabled. Get to a command prompt and type "services.msc" and then restart the DHCP service.

If you do not have Windows XP, the you can go to a command prompt and try
"ipconfig /flushdns" then
"ipconfig /renew" then
"ipconfig /registerdns"
If DNS is registered, then you can type in "nslookup"
From here, you should have a ">" symbol at your prompt. Type in "www.google.com" and it should resolve the address along with the information of the DNS server. If it does not resolve, you definitely have a problem with DNS.
If only gmail and google are not resolving, then there may be a policy in place by the IT department of your school. Give us a little more info so that we may help you troubleshoot. Good luck.



TheSophist

 

[sacredfeminine81]

Ok....so here's the deal....

a friend of mine made me go into services.msg and put the dns startup to automatic...yadda yadda yadda...so now my internet connection can repair itself and i can get to google...but instead of having a few hundred thousand packets flowin in and outta this thing....i have like...5 thousand...and my computer won't system restore...what the hell is up with that? any takers??

 

[sacredfeminine81]

oh...and the dhcp was already enabled...