~~~ IMPORTANT UPDATE re MISSING REMOTE CONTROLS ~~~
One of the three machines my friends and I bought has a tech problem so I contacted HP's tech support. THEY ARE FANTASTIC! We determined the problem was that the wireless system failed, and they immediately sent me the pre-paid shipping carton... but that's not the relevant part of the story.
I asked if they could help with the missing remotes. The CSR took my info and reported it up the food chain, yesterday. Today, their CSR, Carolyn called me back about them. I gave her the serial numbers for the three machines, and three remotes are on their way.
I asked how others could get help with the same problem. She said to call (800) 474-6836 = (800) HP-INVENT. They now have notice of the missing remotes in their system, and she agreed that this should make it easier for others to get more immediate help.
Making good products is a good first step. Good follow up support like this makes all the difference in the world. I'll still build my own desktops, but for notebooks, HP/Compaq has a fan, here. :beer: :thumbsup:
New post for the bump, as well. We now return you to the OP...
===
No joke. Got this one for $308.99.
HP Compaq Presario Notebook
Model: PC V6719NR
SKU: 8706536
$308.99
Specifications
CPU: 1.9 GHz AMD Athlon 64 X2 Dual-Core Processor TK-57 w/ 2 MB L2 Cache
Memory: 1024MB (2 x 512 MB)
Memory Max: Up to 2GB DDR2
Video Graphics: NVIDIA GeForce Go 7150M
Video Memory: Up to 287 MB
Hard Drive: 160 GB (5400 rpm)
Multimedia Drive: LightScribe Super Multi 8X DVD±R/RW with Double Layer Support
Display: 15.4" WXGA High-Definition BrightView Widescreen (1280 x 800)
More goodness -- It looks like this machine was manufactured during the XP - Vista crossover. The one I got has Vista, but Compaq's site has XP drivers so upgrading to XP will be much less hassle.
Best Buy's closeout prices are set by each local manager, and they do NOT price match closeouts between their own stores so this is definitely YMMV. Also, their computer system can be a day or more behind actual inventory so phone the store, ask for an eyes on check to confirm stock. They will usually do this for a few hours. Be sure to get the name of the sales person.
I called and found eleven in Hollywood. By the time a friend called, they had ten. By the time another friend called, they had five as he was walking out the door. He picked me up, and by the time we got there, the first friend was there, waiting for his machine, and between him, my second friend and me, we got the last three in the store. Total elapsed time was around 1.5 hours.
Good luck.
One of the three machines my friends and I bought has a tech problem so I contacted HP's tech support. THEY ARE FANTASTIC! We determined the problem was that the wireless system failed, and they immediately sent me the pre-paid shipping carton... but that's not the relevant part of the story.
I asked if they could help with the missing remotes. The CSR took my info and reported it up the food chain, yesterday. Today, their CSR, Carolyn called me back about them. I gave her the serial numbers for the three machines, and three remotes are on their way.
I asked how others could get help with the same problem. She said to call (800) 474-6836 = (800) HP-INVENT. They now have notice of the missing remotes in their system, and she agreed that this should make it easier for others to get more immediate help.
Making good products is a good first step. Good follow up support like this makes all the difference in the world. I'll still build my own desktops, but for notebooks, HP/Compaq has a fan, here. :beer: :thumbsup:
New post for the bump, as well. We now return you to the OP...
===
No joke. Got this one for $308.99.
HP Compaq Presario Notebook
Model: PC V6719NR
SKU: 8706536
$308.99
Specifications
CPU: 1.9 GHz AMD Athlon 64 X2 Dual-Core Processor TK-57 w/ 2 MB L2 Cache
Memory: 1024MB (2 x 512 MB)
Memory Max: Up to 2GB DDR2
Video Graphics: NVIDIA GeForce Go 7150M
Video Memory: Up to 287 MB
Hard Drive: 160 GB (5400 rpm)
Multimedia Drive: LightScribe Super Multi 8X DVD±R/RW with Double Layer Support
Display: 15.4" WXGA High-Definition BrightView Widescreen (1280 x 800)
More goodness -- It looks like this machine was manufactured during the XP - Vista crossover. The one I got has Vista, but Compaq's site has XP drivers so upgrading to XP will be much less hassle.
Best Buy's closeout prices are set by each local manager, and they do NOT price match closeouts between their own stores so this is definitely YMMV. Also, their computer system can be a day or more behind actual inventory so phone the store, ask for an eyes on check to confirm stock. They will usually do this for a few hours. Be sure to get the name of the sales person.
I called and found eleven in Hollywood. By the time a friend called, they had ten. By the time another friend called, they had five as he was walking out the door. He picked me up, and by the time we got there, the first friend was there, waiting for his machine, and between him, my second friend and me, we got the last three in the store. Total elapsed time was around 1.5 hours.
Good luck.