FLAMING WHITE HOT: SBC DSL Express for 19.95 a month Pro for 29.95

[ohrock]

My contract with SC-Yahoo is up this very month, so I'm calling right now to see what game they want me to play: cancel contract and get a new one at $20, or renew at $20.

Either way: thanks OP you make my day.

Roberto

 

[Baked]

The SBC hub is 3 blocks from my house. I'm seriously thinking about the 3MB plan. When I was with 3MB Comcast cable, I get the full 3MB speed.

 

[Gerbil333]

Awesome, I'm calling tomorrow to get the new rate. We just reaffirmed our contract last month for $26.95.

 

[Samus]

Originally posted by: LordSnailz
What's the cheapest land line you can get with SBC?

in chicago, il, i pay 11.74 a month for absolutely nothing but line fee's and taxes. no local, no long distance. it includes some federal and state fee's, a few city of chicago taxes, 911 surcharge, etc.

My total DSL bill comes out to 44.21 a month after DSL taxes (here you have to pay a broadband users tax thats like 1.50 or something)

 

[ivwshane]

Hmm... I go through dslextreme.com (they are a reputable reseller) and I get sbc 3mb down/384 up for $22 a month and I don't have to have some long distance plan either.

They currently offer that same package for $25.

 

[NightCrawler]

Originally posted by: ivwshane
Hmm... I go through dslextreme.com (they are a reputable reseller) and I get sbc 3mb down/384 up for $22 a month and I don't have to have some long distance plan either.

They currently offer that same package for $25.

They offer 1500/256 or 6000/768 but there doesn't seem to be a 3000/512 package.

 

[JoeFoster]

Originally posted by: chrisbtx


Keep in mnd that it is up to 3 Mb/s and 1.5 Mb/s speeds, respectively. Just a warning to many that the pro package VERY rarely gets anywhere close to the 3 Mb speed... I have it and my current downstream speed is 1.7 Mb/s. Won't be renewing that contract....

I've had the up to 1.5mb package and been getting 1.2mb for the past 2 years. The 3.0mb sounds tempting. Have you ever had the up to 1.5mb package before and what speeds did you get? I'm debating whether to spend the extra $10 for the pro package and hope I get 2.0 mb/s+ speeds. I wonder if their is anyway to test for potential speeds.

I'm about 4500 feet away from the CO.

 

[WhipperSnapper]

Hot damn. For $20/month I might just do it. The only thing is that I can't stand the $200 early termination fee, and if you up and move to another state for legitimate reasons (employment, etc.) and you want to continue the SBC-Yahoo service but it's physically unavailable in the new location (SBC not local phone company) then you have to pay the $200.

How do you renew for 1 year at the same rate? I thought the idea of the lower introductory price was to get people accustomed to high speed Internet access and for the company to then jack up the rates (to, say $45/month or whatever) at the end of the one year contract. Are you people saying that at the end of your initial one year contract you can enter into a new one year contract with the discounted rate?

 

[Corsairs]

Called SBC today and had no problem getting them to switch me over to the new rate. I had just signed up a couple weeks ago and went live a few days ago, so I was hoping they wouldn't give me any trouble. If you're an exsisting customer, definitely give them a call.

Thanks to the OP!

 

[ncage]

I don't know why some people are having trouble. They didn't give me any problems at all. The CSR was just like ok ill change you to our new rate. Read the article on CNET..you DO NOT have to subscribe to anything other than SBC's basic phone service. If they are giving you the run around say you went to speak to a supervisor or just hang up and call back and talk to a new CSR.

 

[imported_chrisbtx]

Originally posted by: JoeFoster

Originally posted by: chrisbtx


Keep in mnd that it is up to 3 Mb/s and 1.5 Mb/s speeds, respectively. Just a warning to many that the pro package VERY rarely gets anywhere close to the 3 Mb speed... I have it and my current downstream speed is 1.7 Mb/s. Won't be renewing that contract....

I've had the up to 1.5mb package and been getting 1.2mb for the past 2 years. The 3.0mb sounds tempting. Have you ever had the up to 1.5mb package before and what speeds did you get? I'm debating whether to spend the extra $10 for the pro package and hope I get 2.0 mb/s+ speeds. I wonder if their is anyway to test for potential speeds.

I'm about 4500 feet away from the CO.

Originally posted by: NightCrawler
Depends how close you are to the CO or RT and line conditions. Another big factor is the condition of the internal house wiring.

Most people should run a new line from the outside gray box to the DSL modem inside their homes.

All that factored in their is no reason why a phone line can't carry 5.2 megabits with the fastest package 6000/768 which is available from other DSL providers.

PS: Just because you have had bad luck or didn't run a new line to the modem in your home doesn't means others won't.

Never had the 1.5mb package, and I'm about 4,000 feet form the CO. Thing is I did have 2.3 mb speeds for the first month or so, then it dropped down and when I called (gotta love the outsourcing...) the CSR and the CSR Supervisor would do nothing to see why it went down. Called again and they said it was static in the line and that they could not fix that without me having to pay something like 100 bucks for someone to come out. (I know, I'm complaining...) Anyways, fastest I did see was 2.2mb/s speeds, but that didn't last long, and I live in an apartment complex (I go to college in Huntsville, TX), so I can't really run any wires on my own and the apartment complex doesn't really wanna do that either. I had spoken with one of my friends who actually works for SBC and he told me that they get a very low percentage of people that get connections with that package above 2.5mb. That is only hearsay info. though, so it may not be fully accurate.

 

[gsethi]

Just signed up for the $29.99 Pro package (3000/512)and got the modem for Free (+ S&H).

Was on the Express package (1500/384) for quite some time and my latest contract expires in Mid July 2005. Talked to a very nice lady who transferred me to retention dept (since she couldnt do that price for existing customers). The retention dept guy was very willing and helpfull, gave me the $29.99 pro package and a free modem when i asked and my contract now expires in March 2006

Good deal since i figured they wouldnt give me the $19.99 price since I was still under my contract plus I had been wanting more speeds lately.

 

[Maestro42]

Question for the folks who are having no issue getting them to adjust their current monthly price.

What phone number are you using? I have struck out twice now.

 

[MrCodeDude]

I wonder if they'd let me do the plan for six months. I'd definantely purchase it for that price.

 

[Corsairs]

Originally posted by: Maestro42
Question for the folks who are having no issue getting them to adjust their current monthly price.

What phone number are you using? I have struck out twice now.

I used this one: 1-800-266-9932.

 

[ksheets]

Kinda funny,
I work for a local ISP that has a line sharing agreement with SBC and they charge us about 7 dollars more a month than this per customer that we sign up. On top of that WE provide all the equipment,setup,bandwidth and support for our customers. Oh well, so much for fair practices i guess....

 

[pxc]

Thanks, i'm going to call tomorrow. I'm close to the telco and 1.5Mbps/384Kbps service has been great ($27/mo). I don't want to try upgrading to the pro package because i have a static IP. They let me keep it with the regular discounted plan.

 

[Spg]

Originally posted by: Toasthead
I just called them and re-upped for one year at the new price with no problems at all

Lucky you! I just called and they gave me the run around. We can only process new customers, you have to call someone else.
Bastards!

 

[wchou]

SBC = SOUTHWESTERN BELL CORPORATION
DON'T GET OWNED FOR ANOTHER YEAR, GET OUT OF CONTRACT ASAP AND GO WITH ANOTHER ISP WITH FASTER BANDWIDTH, BETTER CSR.
I HAVE THE OPTION OF COMCAST 6.3/768 OR CYBERONIC 1.5/768, NO CONTRACT. BOTH 50.00 A MONTH
THIS CONTRACT IS SO GAY, IT'S A WAY TO KEEP YOU AS A CUSTOMER FOR A LONG AS POSSIBLE OTHERWISE PAY 49.95/59.95 A MONTH FOR MONTH TO MONTH.
VERY SHADY, I'M NOT A FOOL BEEN A SBC SUBSCRIBER FOR 3 YEARS AND IT BITES.
CAP DOES NOT MEAN I AM SHOUTING, IT MEANS WE ARE OWNED AND I HATE THAT.

 

[Dulanic]

Originally posted by: NightCrawler

Keep in mnd that it is up to 3 Mb/s and 1.5 Mb/s speeds, respectively. Just a warning to many that the pro package VERY rarely gets anywhere close to the 3 Mb speed... I have it and my current downstream speed is 1.7 Mb/s. Won't be renewing that contract....

Depends how close you are to the CO or RT and line conditions. Another big factor is the condition of the internal house wiring.

Most people should run a new line from the outside gray box to the DSL modem inside their homes.

All that factored in their is no reason why a phone line can't carry 5.2 megabits with the fastest package 6000/768 which is available from other DSL providers.

PS: Just because you have had bad luck or didn't run a new line to the modem in your home doesn't means others won't.

No he is right. Im beyond pissed with SBC, I had the 6000/608 package for $45 a month, I capped that easily, dowloads were average 600+KB/sec. However the SBC sales rep messed up and switched me down to the 3000/512 package, which can't be reversed since the 6000/608 package is no longer out there. Now obviously my line can handle alot more.... but instead of half the speed like it should be, so around 300KB/sec, I get 150-200KB/sec. He is right, most people even if their line is capable of it do NOT get the full 3Mb/sec.

 

[ourfpshero]

i got the 3mb deal a few months ago and i get 300k downloads- me happy!

 

[wchou]

This deal will end 3/31/05. Less then 30 days from today.
Probably go back to 26.95/36.95 or 29.95/39.95 on 4/01/05
I'm still thinking about it thought, but I prefer 6.0/768 or 1.5/768.
Many of you sharing freak would be pleased to have a user who can upload more then 512kbps
This was nothing more then another trick up the sleeve to keep customers from cancelling service due to cable being faster RoadRunner 5.0/384 and Comcast 4.3/384
There were quite a bit of user demanding speed increase in SBC forums

link to sbc website promotional deals

 

[treidenb]

My family just received a bill from SBC today and they have been charged $49.95 for SBC Yahoo! DSL Express for atleast the last two months. I couldn't believe it when I heard that :disgust: I thought they were always paying about $26.95

 

[SemperFi]

Originally posted by: almostrice
You have to have cable to get internet. Its Time Warner Road Runner service. I miss Comcast.

I will call to reup with SBC. $20 is cheap

I have Time Warner Road Runner service and the tv stops at the road. The only thing coming in the house is RR. I called about getting basic channel package, $25. No thanks I will stay with direct tv.

I live too far in the country to get dsl at the moment else I would be all over this also.

 

[NightCrawler]

Originally posted by: Dulanic

Originally posted by: NightCrawler

Keep in mnd that it is up to 3 Mb/s and 1.5 Mb/s speeds, respectively. Just a warning to many that the pro package VERY rarely gets anywhere close to the 3 Mb speed... I have it and my current downstream speed is 1.7 Mb/s. Won't be renewing that contract....

Depends how close you are to the CO or RT and line conditions. Another big factor is the condition of the internal house wiring.

Most people should run a new line from the outside gray box to the DSL modem inside their homes.

All that factored in their is no reason why a phone line can't carry 5.2 megabits with the fastest package 6000/768 which is available from other DSL providers.

PS: Just because you have had bad luck or didn't run a new line to the modem in your home doesn't means others won't.

No he is right. Im beyond pissed with SBC, I had the 6000/608 package for $45 a month, I capped that easily, dowloads were average 600+KB/sec. However the SBC sales rep messed up and switched me down to the 3000/512 package, which can't be reversed since the 6000/608 package is no longer out there. Now obviously my line can handle alot more.... but instead of half the speed like it should be, so around 300KB/sec, I get 150-200KB/sec. He is right, most people even if their line is capable of it do NOT get the full 3Mb/sec.

Because of overhead:

SYNC speed = 3 megabits

ACTUAL = 2.6 MEGABITS or 325 KBps

You really need to know what your line is SYNC at though, if there is a lot of noise then it will sync a lot lower.

SBC should be forced to use the ACTUAL speed and not the SYNC speed in there advertising.