In the absence of any sort of public, binding policy document on all Starbuck's locations, I would instead assume that the choice of whether to ask someone to leave, is down to the mgmt, which would largely be location-specific.
I mean, you can call me racist all you want, I guess, for supporting Starbuck's right to do this, which is what I was taking offense at
@esquared ' s POV, that somehow, they should get a pass, EVEN AFTER BEING ASKED TO LEAVE BY THE COPS. (Because "waiting for friends", isn't really loitering. Oh wait, yes it is, if you're not a customer.) I know I'm NOT racist, just because I don't support "social affirmative action for minorities", doesn't make me so. "Taking the knee", doesn't mean that "black people" (insert favorite minority here) don't have to follow the Rule of Law.
I mean, if I were the cops, I probably would have escorted them out, taken them down the street, and unless the mgmt explicitly asked to press charges, I would have just released them, and told them never to set foot in that location again. (Small-town police procedures. I understand, that rarely flies in metro-type locations.)
And no, I'm lazy, I haven't read the linked article, nor the CEO's apology.
I just don't think that this is somehow inherently racist. I'm not a Starbuck's customer, but my experience with semi-loitering (staying for an extended period of time - but buying drinks and food) at dunkin's, has shown me that there's no real universal policy on "hanging out", that it's very much down to location, and the predilections of the local cops.