Originally posted by: NanoStuff
Originally posted by: Xavier434
You can't use any the usual arguments that you find on tech sites when talking to customers when they call and complain about why something doesn't look right in IE or FF.
Yes I can. It takes twice as long to develop a site that's backwards compatible with decade old browsers. Customers that expect this are what we call "low margin customers", those we simply decline.
I should clarify a bit. When I said "doesn't look right in IE or FF" what I really meant was "doesn't look right in the more popular versions of IE or FF". There are limits to everything of course. Your company is wise to decline any customer who isn't worth the money.