I signed up with the $50 SuperCertificate bonus offer on Dec. 18. Called on Jan. 17 to inquire, they said it was taking about six weeks. Called on Jan. 31 to inquire, this time I got a fundamentally differenct answer, and it made me angry. They said the order had been given to SuperCertificate the day I had signed up and they would initiate a trace which would take three weeks. Later that day, I received e-mail notification for two sign up bonuses from supercertificates. I had signed up for more than one account since I have more than one phone line. On Feb. 5, I received an e-mail saying the two notices were in error, that they had been cancelled, and that a new, single certificate would arrive within 48 hours.
I have replied with e-amil asking SuperCertifictes when I can expect the bonus for signing up on the additional accounts.
When I do get all the bonuses, my intention is to file disputes with my CC company for all billing which covers service past the three week allowance for the superCertificate to arrive. I have screen shots of the order confirmation page with the "Please allow three weeks for special gift" adorning the upper left corner. I haven't used any of the AT&T accounts. Their rates can't beat net2phonedirect's 3.9 cents/min. This should make for a noble battle: me against AT&T x 4. If, at some point, depending on the availability of competing offers, the bonuses haven't come through, my attempt would be to dispute any and all AT&T charges. At this point, I am willing to continue to wait.