Originally posted by: Tomer
I take full responsibility for not noticing it was a 4:3. I suppose my point is, since last week I have checked virtually every store in our small city for portable DVD players. Not only did I not find multiples, I didn't find even *one* in that obsolete 4:3 format. What I did find was a boat load of 7" 16:9's selling for as low as $69.
Turns out JCP are not the ones pulling a fast one. Levi is in charge of the promotion and fulfillment of the rebate. I just got off the phone with them a minute ago. They say it will be 4-5 weeks before our submissions even show in their system, so to anyone who has yet to send off their rebate, I would recommend sending it return receipt.
My guess is this will be a horrific experience for a lot of people. Virtually everyone will expect to receive the same format units as what stores are currently stocking, but I am even more concerned about denied claims. The other disturbing term is the substitution clause. I purchased the clothes specifically for the DVD player. I am not interested in that being substituted out for a $10 Levi backpack ?valued? at $200.
To me the offer is still misleading in the same way that if someone saw an offer for a 27" TV these days, one would assume it was color.
In the end, it is free, so we will wait and see. JCP has a very liberal return policy, so if we do indeed get screwed at least the product can be returned as a matter of principle.
I don't want to sound like a jerk, but I still think you are not getting the point here. Noone is pulling a fast one. They are offfering a product in a promotion. I don't think anyone should make any assumptions about this DVD player above and beyond what is presented in the specifications. They were quite clear about the specs even if this isn't the latest and greatest DVD player available. Every should NOT expect what the stores are stocking. They should expect what the site has told us to expect.
If I do not receive a DVD player with at least the minimum specs stated on the website, then I will complain. If what comes is an equal or greater spec'd out DVD player, then they have upheld their part of the bargain. If it is only worth $69 then oh well. It was free. If it is 4:3, which it should be based on the specs, then that is fine since that is what it states it is.
The 4-5 weeks is fine as well since it is within the 6-8 week time period referenced on the form. Now, if they do not comply within the time frame specified or if they do give out a $10 backpack valued at $200 (which would seem fraudulent based on the verbiage in the form) or some other non-portable DVD product, then they will have pulled a fast one. I will give them the benefit of the doubt and if they screw me then I WILL find a way to return the items I purchased.
As for being a horrific experience, well maybe, maybe not. Lets just see what transpires and go from there. I am not going to condemn JCP, LEVI Strauss or Dockers for offering me a free product that might not be exactly what I want as long as it meets the specs they published for it.
Anyway, lets all hope for the best here, wear our new clothes and watch some letterboxed movies on our free portable players.