Free small Quizno sub with drink and chip purchase

[poopygood]

accepted at Okemos, MI branch, but the punk lady cut the "small" even smaller than normal, ate the damn thing in 4 bites.

 

[Xterraguy]

How's that? I order mine at one end of the counter, present my coupon and pay at the other end. The person making the sandwich has no idea if you're using a coupon unless you feel compelled to tell them.

FYI, accepted at the Timonium, MD store a couple of days ago.

Brent

 

[cchen]

anyone still have a copy of the coupon?

 

[poopygood]

you have mail and a coupon.

 

[addragyn]

Thanks!

A Turney/Bacon/Avocado, drink, chips, Black Angus, and chocolate Bundt cake makes a nice little under $10 lunch. Would even feed two not too hungry people.

 

[VirtualLarry]

Originally posted by: DiGi2

Those locations where the employees/managers are telling folks that they are not reimbursed by Quiznow corporate speak with forked tongues. They are reimbursed for the cost of the sandwich, and they will get some new customers in the process.

This person speaks with a forked brain. I have said this before in a previous post, but, as a Quiznos owner, corporate does NOT reimburse the franchisee for this offer. We lose money on each coupon.

As for the new customer, yes, to some extent. Mostly it is people like this person quoted above who just want to punish the business and get stuff for free. He won't end up being a valuable customer no matter what.

This offer was designed to introduce people to Quiznos and hope that they enjoy it and come back. It had good intent. However, it does no one any good when some jerk copies a thousand of them and stands in front of your store handing them out or stands in your lobby distributing them to ty and make himself look some sort of benefactor.

Guys that own these stores aren't millionaires. When franchisees reject the coupon, it is most likely because someone was doing the same to him. When people abuse the coupons to that extent, it ruins it for everyone.

This sounds a bit like that Billy Crystal skit involving a jewish storeowner. "Get out of my store NOW, G*d****it!"

How can you possibly think that bringing new customers into your place of business, by offering things "at cost" for a limited time, and having them take advantage of that offer, is "punishing" your business.

Maybe that's why you're not so well off with your franchise, you sound like you would prefer it if customers simply never bothered you. Perhaps you will get your wish soon enough.

Myself, I've never stepped foot inside a Quizno's, even though I recently discovered that there actually is one near me. This coupon almost made me visit, but judging by the widely-varied reactions to this coupon promotion, it sounds like the franchise chain needs to get its act together with regards to promotions. It sounds pretty ghetto on the whole. (And the store location near me, actually is in the ghetto part of the city.)

 

[gwlam12]

Originally posted by: VirtualLarry

Originally posted by: DiGi2

Those locations where the employees/managers are telling folks that they are not reimbursed by Quiznow corporate speak with forked tongues. They are reimbursed for the cost of the sandwich, and they will get some new customers in the process.

This person speaks with a forked brain. I have said this before in a previous post, but, as a Quiznos owner, corporate does NOT reimburse the franchisee for this offer. We lose money on each coupon.

As for the new customer, yes, to some extent. Mostly it is people like this person quoted above who just want to punish the business and get stuff for free. He won't end up being a valuable customer no matter what.

This offer was designed to introduce people to Quiznos and hope that they enjoy it and come back. It had good intent. However, it does no one any good when some jerk copies a thousand of them and stands in front of your store handing them out or stands in your lobby distributing them to ty and make himself look some sort of benefactor.

Guys that own these stores aren't millionaires. When franchisees reject the coupon, it is most likely because someone was doing the same to him. When people abuse the coupons to that extent, it ruins it for everyone.

This sounds a bit like that Billy Crystal skit involving a jewish storeowner. "Get out of my store NOW, G*d****it!"

How can you possibly think that bringing new customers into your place of business, by offering things "at cost" for a limited time, and having them take advantage of that offer, is "punishing" your business.

Maybe that's why you're not so well off with your franchise, you sound like you would prefer it if customers simply never bothered you. Perhaps you will get your wish soon enough.

Myself, I've never stepped foot inside a Quizno's, even though I recently discovered that there actually is one near me. This coupon almost made me visit, but judging by the widely-varied reactions to this coupon promotion, it sounds like the franchise chain needs to get its act together with regards to promotions. It sounds pretty ghetto on the whole. (And the store location near me, actually is in the ghetto part of the city.)

selling stuf "at cost" does not allow one to make enough money to pay for the lease nor to pay employees. if everyone has the coupon, how is money to be made?

 

[DiGi2]

How can you possibly think that bringing new customers into your place of business, by offering things "at cost" for a limited time, and having them take advantage of that offer, is "punishing" your business.

You may want to read what I said again closely.

I said :
This offer was designed to introduce people to Quiznos and hope that they enjoy it and come back. It had good intent. However, it does no one any good when some jerk copies a thousand of them and stands in front of your store handing them out or stands in your lobby distributing them to try and make himself look some sort of benefactor.

I love bringing new customers in and I always welcome them. It is entirely in my best interest to see them walk out happy and satisfied. I took the coupon and happily lost money. If anyone is ever unhappy in any way, I buy their lunch for them and give them a free lunch to come back another time. Its not a cheap lunch by "fast food" standards. That is why I work so hard to make sure its worth the extra dollar or two.

People took advantage of the coupon, however, and came back 3 or four times a day. They altered the coupon in photoshop. One guy even made many copies and sprinkled them around my store. That is what I meant by "punishing" my business.

It puzzles me that you can read what I said and draw that conclusion. I bend over backwards to make make customers happy, even "know-it-alls" like you.

 

[RossMAN]

Originally posted by: cchen
anyone still have a copy of the coupon?

http://www.neffing.com/mw_quiznos_tycoupon.gif

 

[geckojohn]

Thanks Ross, I went there last night! Total came to $3.01 after tax!

Smoked Turkey pwns you!

 

[VirtualLarry]

Originally posted by: gwlam12

selling stuf "at cost" does not allow one to make enough money to pay for the lease nor to pay employees. if everyone has the coupon, how is money to be made?

Well, true, but I guess they assume that: 1) not everyone will use the coupon (especially since it apparently is only good for a small), and 2) the promotion is only valid for a limited time.

But you bring up an interesting point, and one that correlates closely with my own personal view on free-after-rebate computer items - logically, how can a company make any money selling items for free? They can't. Therefore, those offers are on their face fraudulent, assuming that the company will at some point start arbitrarily denying rebate claim submissions at some point, in order not to lose money.

That sounds pretty close to what Quizno's is doing now, except the difference is that (apparently?) corporate will reimburse for the costs of materials, whereas the FAR computer items are actually pretty much free to the customer, and the whole cost has to be born by the supplier/mfg/rebrander.

I don't have a problem with Quiznos offering the coupon, assuming that it is for a limited time. Nor do I have a problem with franchise managers refusing to honor the coupon at all.

But it does irk me, the attitude towards the customers displayed by an apparently franchise owner in this thread, and that some managers would chose to initially participate in the promotion, and then drop out of it after they decided that they were losing money in the process. Theoretically, at least, they may have been gaining customer goodwill though, something that isn't able to be recorded on the financial books each quarter. It's well-known that companies that only look after the Bottom Line without looking after their customers that support them will eventually fail. (Unless you are a gov't, then you can extract money from the population at gunpoint, legally.)

 

[VirtualLarry]

Originally posted by: DiGi2

How can you possibly think that bringing new customers into your place of business, by offering things "at cost" for a limited time, and having them take advantage of that offer, is "punishing" your business.

You may want to read what I said again closely.

I said :
This offer was designed to introduce people to Quiznos and hope that they enjoy it and come back. It had good intent. However, it does no one any good when some jerk copies a thousand of them and stands in front of your store handing them out or stands in your lobby distributing them to try and make himself look some sort of benefactor.

I love bringing new customers in and I always welcome them. It is entirely in my best interest to see them walk out happy and satisfied. I took the coupon and happily lost money. If anyone is ever unhappy in any way, I buy their lunch for them and give them a free lunch to come back another time. Its not a cheap lunch by "fast food" standards. That is why I work so hard to make sure its worth the extra dollar or two.

Maybe I mis-read you then, as the "grumpy storeowner". Your comment above makes you seem pretty fair.

Originally posted by: DiGi2
People took advantage of the coupon, however, and came back 3 or four times a day. They altered the coupon in photoshop. One guy even made many copies and sprinkled them around my store. That is what I meant by "punishing" my business.

It puzzles me that you can read what I said and draw that conclusion. I bend over backwards to make make customers happy, even "know-it-alls" like you.

Well, neither one of those scenarios was stated in this thread.

Altering the coupon is fraud, and is no different than walking into a store, and carrying around pre-printed price stickers and affixing them, or re-arranging price sticks from other merchandise in the store. IMHO either is sufficient grounds to have someone escorted out of the store. I would never condone such a thing myself.

As for people coming back 3-4 times a day to eat, well, I know I've availed myself of the dollar menu at some fast-food joints several times a day, and from what I understand, given all of their overhead, if you mainly order only dollar food items like burgers, they don't make much if anything. (If you avoid the high-profit items like fries and soda.) So I'm really not sure that's any different than the Quizno's situation.

If there were intended to be restrictions put on the number of times per daya coupon could be used, or limitations/restrictions on duplication, then that should have been stipulated on the coupon. The stores should have been given an advance copy/picture of the coupon to validate it and ensure that forgeries could be easily detected.

As far as the fellow handing out coupons outside, as long as the coupons were not forged, and copying not restricted by the terms of the coupon, and he wasn't on your property, then it sounds perfectly legit to me.

Your original post made it seem like any customer that used the coupon, was somehow "punishing" your store, which I took a certain affront to. There are some stores/managers, that distribute coupons as a promotion, but then take it as a personal insult when customers actually try to use them. That just doesn't seem right to me, and I'm sorry if I perhaps mis-characterized you as someone like that.

I'm also just a bit burned-out by the bait-and-switch tactics of most retailers (speaking non-food here), perhaps that colored my comments a bit.

PS. Staples is suck. Really, really, really suck.

 

[DiGi2]

This is an example of a customer abusing the franchise ala photoshop:

Phoney Coupon

 

[riznick]

Quiznos gets me to come to the store, and then denies the coupon. Since I am already at the store and have a limited lunch hour, I buy something there anyways. Sounds like Bait and Switch to me!

The coupon now works in reverse. Instead of getting a new return customer who will make a bunch of purchases, they now received a customer who bought one thing and will never return. The franchises who turn down the coupon are hurting the business more than they are helping it.

It was Quiznos fault to publish the coupon on the internet. Now that they see their mistake, they try to pull it? B.S. Everyone knows what happens when you publish coupons on the internet...

 

[Crusader Rabbit]

 

[Crusader Rabbit]

DiGi2.....I don't think anyone misinterpreted your words. You said you are losing money on every coupon. BS. You are reimbursed for the cost of every sandwich as long as you submit the coupon to corporate - they deduct the coupons total from the cost of your meat order. The coupon requires that one purchase a fountain drink and bag of chips which are the biggest profit margin items anyway. What is your profit on a $1.35 fountain drink ? So, you do not lose money on each coupon. You don't bitch when someone walks into your place and spends $2.50 for a drink and bag of chips. Why bitch when you also hand them a sandwich with that purchase, for which you are reimbursed the cost of the sandwich ? If some percentage of those folks are repeat customers after the promotion ends, you still come out way ahead.

You probably complain about everything else too. But don't say again that you lose money on every coupon, unless you mean it in the sense that you also lose money on everyone that walks by your front door and doesn't come in and buy something.

Where is your store located anyhow ?

 

[riznick]

Originally posted by: Crusader Rabbit
DiGi2.....I don't think anyone misinterpreted your words. You said you are losing money on every coupon. BS. You are reimbursed for the cost of every sandwich as long as you submit the coupon to corporate - they deduct the coupons total from the cost of your meat order. The coupon requires that one purchase a fountain drink and bag of chips which are the biggest profit margin items anyway. What is your profit on a $1.35 fountain drink ? So, you do not lose money on each coupon. You don't bitch when someone walks into your place and spends $2.50 for a drink and bag of chips. Why bitch when you also hand them a sandwich with that purchase, for which you are reimbursed the cost of the sandwich ? If some percentage of those folks are repeat customers after the promotion ends, you still come out way ahead.

You probably complain about everything else too. But don't say again that you lose money on every coupon, unless you mean it in the sense that you also lose money on everyone that walks by your front door and doesn't come in and buy something.

Where is your store located anyhow ?

 

[clarkmo]

Ahh, lay off the poor guy..You know they're getting blasted with these things and before you say it's their fault first you oughta say thanks for the free sub, I did. And no, it was not intended to be abused, if you are abusing it it's your fault as it is self abuse and that is a fault, no?

 

[VirtualLarry]

Originally posted by: DiGi2
This is an example of a customer abusing the franchise ala photoshop:

Phoney Coupon

Perhaps you could indulge me a little bit. I looked at that, and my monitor isn't so good, so some of the text is a bit hard to read, but it is still barely legible. What exactly has been modified in that coupon? I couldn't find anything out-of-place, the legalese looks pretty boilerplate and standard. Was something removed? I have not seen the "real" or "original" coupon, so I have nothing to directly compare to.

 

[2cool4u]

I have used this coupon like 8 times since i saw this post last week....it is an amazing deal. The guys at he quiznos in Mayfield Heights, Oh really pile it on. 2 days ago the boss left and they served me up a regular size sub with 2 hanfuls o' chicken . took me forever to finish it, but for 2.50...who cares.


best post i've seen yet, free food is always a winner in my book

 

[DanFungus]

Originally posted by: VirtualLarry

Originally posted by: DiGi2
This is an example of a customer abusing the franchise ala photoshop:

Phoney Coupon

Perhaps you could indulge me a little bit. I looked at that, and my monitor isn't so good, so some of the text is a bit hard to read, but it is still barely legible. What exactly has been modified in that coupon? I couldn't find anything out-of-place, the legalese looks pretty boilerplate and standard. Was something removed? I have not seen the "real" or "original" coupon, so I have nothing to directly compare to.

expiration date says 8/31/2003 instead of 7/31/2003 which is what the original had

 

[DXM]

Originally posted by: DanFungus

Originally posted by: VirtualLarry

Originally posted by: DiGi2
This is an example of a customer abusing the franchise ala photoshop:

Phoney Coupon

Perhaps you could indulge me a little bit. I looked at that, and my monitor isn't so good, so some of the text is a bit hard to read, but it is still barely legible. What exactly has been modified in that coupon? I couldn't find anything out-of-place, the legalese looks pretty boilerplate and standard. Was something removed? I have not seen the "real" or "original" coupon, so I have nothing to directly compare to.

expiration date says 8/31/2003 instead of 7/31/2003 which is what the original had

Also the complete removal of the word "SMALL" from the coupon. Seriously, some people (the person who photochopped this coupon) have no class. :disgust:

 

[Jackman]

Bump ( Worked for me)

 

[MuffD]

Been using this all week. Yesterday, took my whole group of coworkers (9) there with the coupons.

Thanks!

 

[DanFungus]

Originally posted by: DXM

Originally posted by: DanFungus

Originally posted by: VirtualLarry

Originally posted by: DiGi2
This is an example of a customer abusing the franchise ala photoshop:

Phoney Coupon

Perhaps you could indulge me a little bit. I looked at that, and my monitor isn't so good, so some of the text is a bit hard to read, but it is still barely legible. What exactly has been modified in that coupon? I couldn't find anything out-of-place, the legalese looks pretty boilerplate and standard. Was something removed? I have not seen the "real" or "original" coupon, so I have nothing to directly compare to.

expiration date says 8/31/2003 instead of 7/31/2003 which is what the original had

Also the complete removal of the word "SMALL" from the coupon. Seriously, some people (the person who photochopped this coupon) have no class. :disgust:

aaahhh, I see...tricky tricky