Friend needs help

[daraksharnah]

Hi, friend of mine online is having some issues, for a while now, and I'm not sure where to go from here to help him.

He gets random crashes, seemingly to be related to certain programs and/or websites (crunchyroll, newegg to name a couple). He keeps regular dust maintnance, and his temps at idle are mid 20's-30.

He says memtest has given him the thumbs up as well.

Unfortunately I can't answer specifics about his system, so I'm gonna point him here and force him to finally talk to you guys! I'm just not sure where to go from here if it's a software/driver issue.

Thanks in advance for any help you can give him.

 

[Oxbowisamstie]

I'm the friend.
Yeah so down to it i suppose.
So one day i updated flash player. And every since then my system has been experiencing freezing. Sometimes it is periodic, like it last 10 seconds then is good for a minute then a quick freeze. that is a relatively new problem mind you. the main problem i have been experiencing is a system hang, then freeze when i try to enter into task manager (via crtl+alt+delete prompt, oddly enough shift+ctrl+esc does nothing to cause it to freeze entirely but also does not enter the task manager).
So solutions, i have updated my drivers, cleaned them with Driver Fusion and then reinstalled them, i have cleaned my registry with CCleaner, checked for malware with Superantivirus and Malwarebytes, cleaned off flashplayer and reinstalled it, disabled firefox plugins (btw Firefox is the browser i am currently using) and ran a CHKDSK and preformed several memory tests, oh and i defragged using Smart Defrag. To start anyways. but mostly i am just trying to find an error message or some sort of error id to go on here, but nothing seems to correlate with my problems. Minitoolbox lists errors but nothing links up with when the system freezes. Now i can go for long stretches of time without system freezes mostly by staying off certains sites, (i.e. Crunchyroll.com, for some reason) but the system can freeze at other times but mostly it stutters, in fact the only time it froze in the last few months since the problem started without me going to Crunchyroll.com at some point before the freeze is on maybe two occasion. once when i was opening Songbird (shitty media player that i had been using to sync podcasts to my mp3 play. i have since gone back to WMP) and possibly once when i went to Newegg.com and experienced a freeze while on that site. though only the time i used songbird could i actually confirm i did not go to crunchyroll.com. So at this point, if i don't go to Crunchyroll.com (i have yet to retry Newegg.com)
So i guess what i am saying is at this point, if i stay off those two sites i seem to not experience freezing. Still, i have a feeling this is indicative of a more serious problem (the system stuttering freezing periodically and such worries me the most, as i started to experience this after i installed Music Creator 8 although, again it does not seem to happen unless i am on Crunchyroll.com) or in the very least a software conflict that can be resolved.

 

[Oxbowisamstie]

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 2500K @ 3.30GHz 31 °C
Sandy Bridge 32nm Technology

Cores 4
Threads 4
Name Intel Core i5 2500K
Code Name Sandy Bridge
Package Socket 1155 LGA
Technology 32nm
Specification Intel Core i5-2500K CPU @ 3.30GHz
Family 6
Extended Family 6
Model A
Extended Model 2A
Stepping 7
Revision D2
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Supported, Disabled
Fan Speed 1004 RPM
Bus Speed 99.7 MHz
Stock Core Speed 3300 MHz
Stock Bus Speed 100 MHz
Average Temperature 31 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 6144 KBytes
Core 0
Core Speed 3390.5 MHz
Multiplier x 34.0
Bus Speed 99.7 MHz
Temperature 31 °C
Thread 1
APIC ID 0
Core 1
Core Speed 3490.3 MHz
Multiplier x 35.0
Bus Speed 99.7 MHz
Temperature 32 °C
Thread 1
APIC ID 2
Core 2
Core Speed 3490.3 MHz
Multiplier x 35.0
Bus Speed 99.7 MHz
Temperature 28 °C
Thread 1
APIC ID 4
Core 3
Core Speed 3390.5 MHz
Multiplier x 34.0
Bus Speed 99.7 MHz
Temperature 34 °C
Thread 1
APIC ID 6
RAM
16.0GB Dual-Channel DDR3 @ 664MHz (9-9-9-24)

Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 16384 MBytes
Channels # Dual
DRAM Frequency 665.0 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 16 %
Total Physical 16 GB
Available Physical 13 GB
Total Virtual 32 GB
Available Virtual 29 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A1600C9
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A1600C9
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A1600C9
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A1600C9
SPD Ext. EPP
XMP--2
Frequency
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 518.5 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V

Motherboard
Intel Corporation DP67BG (CPU 1) 33 °C

Manufacturer Intel Corporation
Model DP67BG (CPU 1)
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model P67
Southbridge Revision B3
System Temperature 33 °C
BIOS
Brand Intel Corp.
Version BGP6710J.86A.2076.2011.0921.2357
Date 9/21/2011
Voltage
CPU CORE 1.136 V
MEMORY CONTROLLER 0.752 V
AVCC 3.408 V
3VCC 3.408 V
VIN4 1.272 V
VIN5 0.752 V
VIN6 1.064 V
CPU CORE 1.136 V
+12V 12.032 V
+5V 3.408 V
DRAM 5.088 V
PCH 1.504 V
12V ATX CPU 1.064 V
CPU CORE 12.000 V
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Bus Width Unknown
Slot Designation PCIE X1 SLOT 7
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Bus Width Unknown
Slot Designation PCIE X16 SLOT 6
Slot Number 1
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Bus Width Unknown
Slot Designation PCIE X1 SLOT 5
Slot Number 2
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI SLOT 4
Slot Number 3
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Bus Width Unknown
Slot Designation SECONDARY PCIE (X8) SLOT 3
Slot Number 4
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI SLOT 2
Slot Number 5
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Bus Width Unknown
Slot Designation PCIE X1 SLOT 1
Slot Number 6

Graphics
Generic PnP Monitor (1920x1080@59Hz)
DELL 1907FP (1280x1024@60Hz)
1024MB NVIDIA GeForce GTX 460 (EVGA) 42 °C
1024MB NVIDIA GeForce GTX 460 (EVGA) 32 °C
SLI Disabled

Monitor 1
Name Generic PnP Monitor on NVIDIA GeForce GTX 460
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled, Output devices support
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 59 Hz
Device \\.\DISPLAY1\Monitor0
Monitor 2
Name DELL 1907FP on NVIDIA GeForce GTX 460
Current Resolution 1280x1024 pixels
Work Resolution 1280x1024 pixels
State Enabled, Output devices support
Multiple displays Extended, Secondary, Enabled
Monitor Width 1280
Monitor Height 1024
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY3\Monitor0
NVIDIA GeForce GTX 460
Manufacturer NVIDIA
Model GeForce GTX 460
GPU GF104
Device ID 10DE-0E22
Revision A2
Subvendor EVGA (3842)
Series GeForce GTX 400
Current Performance Level Level 2
Current GPU Clock 405 MHz
Current Memory Clock 324 MHz
Current Shader Clock 810 MHz
Voltage 0.912 V
Current Performance Level Level 1
Current GPU Clock 50 MHz
Current Memory Clock 135 MHz
Current Shader Clock 101 MHz
Voltage 0.912 V
Technology 40 nm
Die Size 332 mm²
Release Date Jul 12, 2010
DirectX Support 11.0
OpenGL Support 5.0
Bus Interface PCI Express x8
Temperature 45 °C
SLI Disabled
Driver version 9.18.13.2049
BIOS Version 70.04.2e.00.70
ROPs 32
Shaders 336 unified
Memory Type GDDR5
Memory 1024 MB
Bus Width 192 (192 bit)
Filtering Modes 16x Anisotropic
Noise Level Quiet
Max Power Draw 160 Watts
Count of performance levels : 4
Level 1 - "Default"
GPU Clock 50 MHz
Memory Clock 135 MHz
Shader Clock 101 MHz
Level 2 - "2D Desktop"
GPU Clock 405 MHz
Memory Clock 324 MHz
Shader Clock 810 MHz
Level 3 - "3D Applications"
GPU Clock 405 MHz
Memory Clock 1800 MHz
Shader Clock 810 MHz
Level 4 - "3D Applications"
GPU Clock 720 MHz
Memory Clock 1800 MHz
Shader Clock 1440 MHz
Count of performance levels : 4
Level 1 - "Default"
GPU Clock 50 MHz
Memory Clock 135 MHz
Shader Clock 101 MHz
Level 2 - "2D Desktop"
GPU Clock 405 MHz
Memory Clock 324 MHz
Shader Clock 810 MHz
Level 3 - "3D Applications"
GPU Clock 405 MHz
Memory Clock 1800 MHz
Shader Clock 810 MHz
Level 4 - "3D Applications"
GPU Clock 720 MHz
Memory Clock 1800 MHz
Shader Clock 1440 MHz
NVIDIA GeForce GTX 460
Manufacturer NVIDIA
Model GeForce GTX 460
GPU GF104
Device ID 10DE-0E22
Revision A2
Subvendor EVGA (3842)
Series GeForce GTX 400
Current Performance Level Level 2
Current GPU Clock 405 MHz
Current Memory Clock 324 MHz
Current Shader Clock 810 MHz
Voltage 0.912 V
Current Performance Level Level 1
Current GPU Clock 50 MHz
Current Memory Clock 135 MHz
Current Shader Clock 101 MHz
Voltage 0.912 V
Technology 40 nm
Die Size 332 mm²
Release Date Jul 12, 2010
DirectX Support 11.0
OpenGL Support 5.0
Bus Interface PCI Express x8
Temperature 32 °C
SLI Disabled
Driver version 9.18.13.2049
BIOS Version 70.04.2e.00.70
ROPs 32
Shaders 336 unified
Memory Type GDDR5
Memory 1024 MB
Bus Width 192 (192 bit)
Filtering Modes 16x Anisotropic
Noise Level Quiet
Max Power Draw 160 Watts
Count of performance levels : 4
Level 1 - "Default"
GPU Clock 50 MHz
Memory Clock 135 MHz
Shader Clock 101 MHz
Level 2 - "2D Desktop"
GPU Clock 405 MHz
Memory Clock 324 MHz
Shader Clock 810 MHz
Level 3 - "3D Applications"
GPU Clock 405 MHz
Memory Clock 1800 MHz
Shader Clock 810 MHz
Level 4 - "3D Applications"
GPU Clock 720 MHz
Memory Clock 1800 MHz
Shader Clock 1440 MHz
Count of performance levels : 4
Level 1 - "Default"
GPU Clock 50 MHz
Memory Clock 135 MHz
Shader Clock 101 MHz
Level 2 - "2D Desktop"
GPU Clock 405 MHz
Memory Clock 324 MHz
Shader Clock 810 MHz
Level 3 - "3D Applications"
GPU Clock 405 MHz
Memory Clock 1800 MHz
Shader Clock 810 MHz
Level 4 - "3D Applications"
GPU Clock 720 MHz
Memory Clock 1800 MHz
Shader Clock 1440 MHz

Hard Drives
1863GB Western Digital WDC WD2002FAEX-007BA0 (SATA) 32 °C

WDC WD2002FAEX-007BA0
Manufacturer Western Digital
Form Factor TB/3.5-inch (new format)
Business Unit/Brand Desktop/WD Caviar
Heads 16
Cylinders 16,383
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WMAY03172508
LBA Size 48-bit LBA
Power On Count 368 times
Power On Time 605.7 days
Features S.M.A.R.T., NCQ
Transfer Mode SATA III
Interface SATA
Capacity 1863 GB
Real size 2,000,398,934,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 32 °C
Temperature Range OK (less than 50 °C)
01 Read Error Rate 197 (191) Data 000000624A
03 Spin-Up Time 253 (253) Data 0000001D54
04 Start/Stop Count 100 (100) Data 0000000182
05 Reallocated Sectors Count 200 (200) Data 0000000000
07 Seek Error Rate 200 (200) Data 0000000000
09 Power-On Hours (POH) 081 (081) Data 00000038C9
0A Spin Retry Count 100 (100) Data 0000000000
0B Recalibration Retries 100 (100) Data 0000000000
0C Device Power Cycle Count 100 (100) Data 0000000170
C0 Power-off Retract Count 200 (200) Data 0000000042
C1 Load/Unload Cycle Count 200 (200) Data 000000013F
C2 Temperature 120 (110) Data 0000000020
C4 Reallocation Event Count 200 (200) Data 0000000000
C5 Current Pending Sector Count 200 (200) Data 0000000000
C6 Uncorrectable Sector Count 100 (253) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 0000000000
C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 02DD49FC
Size 1863 GB
Used Space 1320 GB (71%)
Free Space 543 GB (29%)

Optical Drives
TSSTcorp CDDVDW SH-222AB

TSSTcorp CDDVDW SH-222AB
Media Type DVD Writer
Name TSSTcorp CDDVDW SH-222AB
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id 1
Status OK

Audio
Creative X-Fi Audio Processor (WDM)

Sound Cards
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
Realtek High Definition Audio
Creative X-Fi Audio Processor (WDM)
NVIDIA High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
NVIDIA High Definition Audio
Playback Devices
Realtek Digital Output (Realtek High Definition Audio)
SPDIF Out (Creative SB X-Fi)
Speakers (Creative SB X-Fi) (default)
Speakers (Realtek High Definition Audio)
Realtek Digital Output(Optical) (Realtek High Definition Audio)
Recording Devices
"What U Hear" (Creative SB X-Fi)
Digital-In (Creative SB X-Fi) (default)
Microphone (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo

 

[John Connor]

Try uninstalling flash and see if you still have problems. http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

I would run Memtest86 over night. Just a few scans won't tell you anything. If it finds bad memory then remove all sticks and test one at a time every night.

One more thing. Before ever running Malwarebytes run Rkill first and I would run those in safe mode.

 

[daraksharnah]

Try uninstalling flash and see if you still have problems. http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

I would run Memtest86 over night. Just a few scans won't tell you anything. If it finds bad memory then remove all sticks and test one at a time every night.

One more thing. Before ever running Malwarebytes run Rkill first and I would run those in safe mode.

that link is broke for some reason, he says he's tried a clean flash install a few times though.

now it works, that's odd :/

 

[John Connor]

What works? The link?

 

[daraksharnah]

What works? The link?

yea, sorry, at first the link gave us a 404, then i tried again and no problems. *shrug* don't mind me :3

 

[Oxbowisamstie]

Ok so i ran the uninstaller this time and made sure everything was closed as to not cause conflicts. Followed the instructions to the letter then reinstalled the flash drivers. Now to do the other things you mentioned. just downloaded Rkill, will run it in safe mode and then run Memtest86 over night as i'm going to bed. Thanks for the help so far.

 

[Oxbowisamstie]

Ok, new developments today.
First after brief system-lock, where the sound just gets stuck for 10 seconds, sounding very much horrific and you can't do anything but then everything seems fine (third time experiencing such a phenomenon). I run Speccy and see my first graphics card running hot at 83ºc, a whole 40º above where it runs normally with just Firefox, Steam, Zonealarm and Flashplayer in use running two displays. This prompts me to check my NVIDA Control Panel. and thus deciding to trying some options. One of which was to enable SLI. This then shuts down both displays, and most importantly you can hear the system's fan speeding up to it's highest setting and apparently hanging. Thus forcing a system cold boot and then manually turning back on my second display.
So what is causing it to freeze for ten seconds and then seemingly cause my graphics card to work harder? Would be just my first question.

 

[denis280]

is the cpu and gpu dustfree.

 

[John Connor]

Uninstall the graphics card driver and the use driver sweeper. Reinstall an updated driver.

http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

Did Rkill find anything to kill? Did malwarebytes find anything? Try running the computer without flash and see if the temps still go up.

 

[Oxbowisamstie]

Rkill came up empty, forgot to mention, and the memory tested good also forgot. And yes i do regular dusting in there to keep the dust from getting to clogged up.
I did use Drive Sweeper to clean the drivers and install the latest. And i will do this again on your suggestion. I have not tried running the system without flash. That i will try after i install the drivers. Thanks

 

[Oxbowisamstie]

Ok, so i uninstalled my the graphics card driver using Driver Fusion (which i had upgrade from Driver Sweeper and thanks to the link i may go back to). And all seemed ok for a bit (read several days without incident, staying away from Crunchyroll.com. Then it happened just a few minutes ago, pause then total freeze this time, requiring a manual restart.

This time i do have Event Viewer Errors however, these may or may not be part of the problem as i have not seen these before and believe they may have something to do with my driver update (the time in which these were logged would seem to be around when the system locked up, though i was away making a sandwich at the time):

Error: (08/26/2013 10:32:40 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/26/2013 10:32:30 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

 

[denis280]

Just stop the NvStreamSvc service.

 

[Oxbowisamstie]

The service is called NVIDIA Streamer Service and i immediately turned that service off (as i am certain i do not use the service and it would get in the possible way of further analysis). However that is a relatively new service with the update and the system freeze issue is identical to what has been happening. So, it very likely not the cause of the system freeze, or working in conjunction with whatever is causing my system to randomly freeze.

The biggest problem i am having is getting an error somewhere just so i can identify what is wrong. I keep waiting for it to freeze again so i can try different things.

It's a hugely frustrating problem.

 

[denis280]

the NvStreamSvc service.is a big problem with NVIDIA.go see the nvidia forums.

 

[Oxbowisamstie]

Oh, no doubt, lol. but i was saying i think my problem is deeper than that. I did turn off the streaming service. should i be turning anything else off. Also, one other anomoly i am seeing is about 8 NVIDIA High Definition Audios listed under my sound card in Speccy (again not to distract from my system freezing problem.):

Audio
Sound Cards
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
USB Audio Device
NVIDIA High Definition Audio
NVIDIA High Definition Audio
Realtek High Definition Audio
Creative X-Fi Audio Processor (WDM)
NVIDIA High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Playback Devices
Realtek Digital Output (Realtek High Definition Audio)
Speakers (2- Logitech G330 Headset) (default)
SPDIF Out (Creative SB X-Fi)
Speakers (Creative SB X-Fi)
Speakers (Realtek High Definition Audio)
Realtek Digital Output(Optical) (Realtek High Definition Audio)
Recording Devices
"What U Hear" (Creative SB X-Fi)
Digital-In (Creative SB X-Fi)
Microphone (2- Logitech G330 Headset) (default)
Microphone (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo

 

[pandemonium]

Are you using sound over HDMI? If not, go ahead and disable all of those NVIDIA High Definition Audio for the time being and see if this cures the problem.

From there, you can uninstall them (disable, reboot into safe mode, make sure still disabled in safe mode, uninstall, run CCleaner or the like, reboot into normal mode).

There are several mentions of this causing BSOD and random crashes on the net dating back to 2010. Your stuttering may be a symptom of that without the OS actually halting due the error and just resuming if TDR is disabled. Check that setting as well (see here.)

 

[denis280]

I am running the driver 314.22 all drivers after that gave me BSOD FREEZ and black screen.i don't know what nvidia are doing.i know they have a new driver out.is it good?????

 

[Oxbowisamstie]

There are several mentions of this causing BSOD and random crashes on the net dating back to 2010. Your stuttering may be a symptom of that without the OS actually halting due the error and just resuming if TDR is disabled. Check that setting as well (see here.)

Ok so i have been having this problem as well. My card recovers from a crash occasionally and then all is fine for a bit. I am not sure if they are connected but i would like to sort this out since we've identified it. Slight problem, i do not have NVIDIA® Nsight™ Development Platform, Visual Studio Edition 2.2 So i have no idea how to set the TDR.

[Edit] I set out to disable all instances NVIDIA High Definition Audio and i am only showing one instance and it is already disabled. How would i go about uninstalling the seemingly 8 versions that theoretically should be disabled?

 

[Oxbowisamstie]

I am running the driver 314.22 all drivers after that gave me BSOD FREEZ and black screen.i don't know what nvidia are doing.i know they have a new driver out.is it good?????

I usually like to hang back myself on updates for my NVIDIA graphics cards as the newer updates tend to be spotty in performance and seem to cause more harm than they fix. But as i have been having serious system crashes i have been forced to update them. I will say, if you can scroll up, it is starting to look like this is all because i have updated my graphics cards with regularity. So no, so far i can't recommend it, lol.

 

[Binky]

It wouldn't hurt to pull and uninstall non-essential cards until you sort this out (sound card).

Do you have another video card to test? Anything will work, even onboard video.

 

[Oxbowisamstie]

It wouldn't hurt to pull and uninstall non-essential cards until you sort this out (sound card).

Do you have another video card to test? Anything will work, even onboard video.

I would love to do that. It seems like there are way too many competing sound cards. Speccy gives me a list of what is installed but the only actual sound card i have is the Creative X-Fi Audio Processor (WDM). So why do i need Realtek and NVIDIA High Definition Audio if the have nothing to do with my actual sound card?Better question how can i confirm there are 8 versions running of NVIDIA High Definition Audio and uninstall them?As far as getting a graphics card to test, i do not have any at my disposal. Also i have dual graphics cards if that makes any difference.

[Edit] To clarify, i only have the one physical sound card.

 

[Oxbowisamstie]

[UPDATE] Ok, so i am an idiot. I went into the Device Manager as opposed to the Sound options and sure enough i found 8 NVIDIA High Definition Audio and 1 instance of NVIDIA Virtual Audio Device (Wave Extensible) (WDM) which i disabled. I have also determined Realtek High Definition Audio is currently what i am using for HD sound.

Should i uninstall NVIDIA Virtual Audio Device (Wave Extensible) (WDM) when i go to uninstall the rest of the lot?

 

[denis280]

Should i uninstall NVIDIA Virtual Audio Device (Wave Extensible) (WDM) when i go to uninstall the rest of the lot?

just to be safe disable it and see.then after a restart.if all go fine.then uninstall.