Mirth
I must disagree. Fry's has delivered to me some of the crappest service of all the electronics stores i've ever used.
I'm surprised, because whenever I've had to return something at Frys (Sunnyvale store) the clerk would take a sweet ten minutes examining the contents and making notes before accepting my return.
I agree customer service is not a forte of Frys but for a family owned business that doesn't operate on a scale that Circuit City does, they do wonders.
My awe of Fry's store is for their amazing inventory and range of products you can NEVER see in Circuit City or CompUSA, the sheer football field size store and the ambience, nothing more. But then if you look at deals and prices, Fry's still comes out winner.
I had just checked online price for an AMD 64 bit 3200 processor/NF7 mobo and then went to CompUSA and Circuit City for comparison. They had marked up a good 40% of the online price, I mean, they are rip off stores. I wouldn't shop for components/hard drives in these stores ever unless they have some eye-popping sale ad.
DanceMan,
Agree with you about better customer service in CC. But just try to shop for an extra drive bay or screws for your motherboard or thermal paste, CompUSA sucks, Circuit City carries none (at least not in the town I currently reside). That's what I meant in my earlier post.
I would literally baby sit my kids at Fry's, leaving the older one to play at the playstation consoles and the younger one to watch Monster Inc on a plasma screen )