- Nov 29, 2003
- 61
- 0
- 61
Hello,
I stopped in at my local AT&T store, and the rep said he "didn't know what's happening." (Honestly, he didn't seem very bright, and when I requested a manager, he said they were out.)
Here are the issues:
1. Several times in the last week, my screen went black, yet the icons across the top (battery, signal, etc.) still show.
2. At times, all I get is a black screen when loading apps. Restarting works.
3. Once (so far), I got a message that my contacts list stopped.
Next month I'll hit the one year mark. I am on the second battery. Against advice, I am running an antivirus (AVG) on this. I have a b/up via Klies.
Any clues/advice before I take the plunge and call tech support? I know my phone was new, and they're going to want to send me a refurb. If I can get a fix, I'd rather do that.
Thanks in advance for any replies.
AG
I stopped in at my local AT&T store, and the rep said he "didn't know what's happening." (Honestly, he didn't seem very bright, and when I requested a manager, he said they were out.)
Here are the issues:
1. Several times in the last week, my screen went black, yet the icons across the top (battery, signal, etc.) still show.
2. At times, all I get is a black screen when loading apps. Restarting works.
3. Once (so far), I got a message that my contacts list stopped.
Next month I'll hit the one year mark. I am on the second battery. Against advice, I am running an antivirus (AVG) on this. I have a b/up via Klies.
Any clues/advice before I take the plunge and call tech support? I know my phone was new, and they're going to want to send me a refurb. If I can get a fix, I'd rather do that.
Thanks in advance for any replies.
AG