I set up a buddy on this deal....but with Dell as he would rather die than have another Gateway...(not my opinion). he called brian and was handed off to another gu to do the order... It appears he did not get the DVD drive, the USB 2.0, or the IE1394 ports. He also only got the 16x burner....BUT he did get the 2.2a P4 processor. AND he was told he qualifies for the $300 rebate!!!!! Deal = $618 shipped !!!!(AR). The cool thing is that the 2.2a processor lists at $540 at
www.Newegg.com....so for ~$70 more he got the case, powersupply, MB, Memory, 16x burner, Windows XP home, keyboard, mouse, floppy, etc....
text follows:
FROM DELL: ~(Name and Email of friend edited to = "T")
Hi T,
Here's the mistake I made (a mistake which, I believe, is in your favor).
That Gateway Deal was supposed to include only a 2.0 Ghz processor, but it
DID have a DVD drive also (you are only getting a CDRW drive). However,
for
some reason, I was told to sell it to you this way, WITH the 2.2 Ghz
processor, and no DVD. Here's the good news: doing it the way we did last
night, you ARE eligible for the $300 rebate. So, you'll get an additional
$300 off, AND the 2.2 Ghz processor. If we change the order back to the
"Gateway Deal", you wouldn't be eligible for the $300. So, it's up to you,
but I would suggest leaving it how we have it.
IEEE card isn't included. It has 4 USB ports (2 in the front, 2 in the
back), but not the version 2.0.
Gregg
-----Original Message-----
From: T
Sent: Saturday, March 02, 2002 8:37 AM
To:
Gregg_Herning@exchange.dell.com
Subject: Re: Dell Order Information
Hi Gregg,
Thank you for your assistance.
I have a couple other questions regarding my order below.
1. Can I use the $300 mail in rabate with the order I placed below? Do I
qualify?
2. I was under the impression that I was getting 2 DVD/CD-ROM drives with
this order.
(16x/48x DVD ROM Drive and a 24x/10x/40x Recordable Rewriteable CDRW Drive)
Is this correct? I can't tell from the order spec. sheet below?
3. Did I get the 2.2a GHz(w/ 512K L2 Advanced Cache) processor?
4. Does this come with the IEEE1394 card(video capture)?
5. Does this come with the USB 2.0 ports(external ports)? How many external
ports does this come with? How many are 2.0 ports.
Please advise.
Thanks.
T
<Gregg_Herning@D
ell.com> To:T
cc:
03/02/2002 07:20 Subject: Dell Order
Information
AM
Dear T,
Thank you for your order and welcome to Dell. Please review this
email for accuracy and save for reference. If there are any changes,
please
contact your sales representative below.
This email includes:
- ORDER STATUS
- SHIPMENT INFORMATION
- ORDERED COMPONENTS
Dell Order Information
-----------------------------
Order Number: XXXXXXXX
For Order Status, please click below to visit our Website:
Customer Number: XXXXXX
Sales Point of Contact: GREGG HERNING
Email Address:
Gregg_Herning@Dell.com
Phone: 800-545-3723 Ext 58799
Your order was placed on: 3/1/2002
Estimated Ship Date: 3/7/2002
Shipped via: Ground
Shipped to: T
*Sales Tax: $15.18
Shipping and/or Handling: $0.00
Total Order Amount: $918.18
**Additional Order Number: 0
*Dell Home Systems collects tax on orders to Texas, Kentucky, Nevada, North
Carolina, Tennessee and Florida. For shipments to other states, tax
relates to the third party service contract only. The purchaser is
responsible to remitting any uncollected tax on their order directly to the
local tax authorities.
SHIPPING INFORMATION
--------------------------------------
Once your system has shipped, you will receive a confirmation via email
from Dell. To get the tracking information on your system and
accessories,visit:
www.dell.com/us/en/dhs/topics/segtopic_orderstatus.htm
You must be available to sign for your shipment when it is received.
Although we do not
anticipate a delay in your order, we occasionally run into unexpected
delays in the
manufacturing process. If this should happen, we will notify you of the
revised
estimated ship date.
**(Certain peripherals may produce additional order numbers
and may be shipped to you seperately from your system)
?? QUESTIONS ??
----------------------------
For assistance BEFORE your system ships,
contact your sales representative via email, listed above. Or contact
Customer Care at
www..dellcustomercare.com
For assistance AFTER you have received your system,
click on the SOLUTION CENTER icon on your system. From Solution Center,
you can get answers to frequently asked questions, get help with setting up
your
system and get access to Dell customer care and tech support.
SOFTWARE AND PERIPHERALS? IT'S EASY TO SHOP ON-LINE AT DELL
----------------------------------------------------------------------------
------------------------------------
Shop for low priced software and peripherals to compliment your system at
www.dell4me.com/accessories. Choose from over 15,000 products at
competitive prices,
ranging from printers, scanners, digital cameras, PDAs and much more.
Shop Dell for software and accessories today!
ADDITIONAL NOTES
-------------------------------------
Dell will not be responsible for typographical or other errors or omissions
regarding prices or other information.
Order Detail
Qty Part# Abbreviated Description
---------------------------------------------------------
1 461-4059 Dimension 8200 Series, Pentium 4 Processor at 2.2GHz
1 311-8426 256MB PC800 RDRAM
1 310-2753 Dell Enhanced Quiet Key Keyboard
1 320-3000 Video ready option w/o monitor
1 320-0239 64MB NVIDIA GeForce2 MX Graphics Card with TV-Out
1 340-3615 40GB,ATA-100,7200 RPM,Hard Drive
1 340-1927 3.5in Floppy Drive
1 420-3079 Microsoft Windows XP Home Edition,English
1 313-7222 Dell Application Back-up CD, Factory Install
1 310-2756 Logitech USB Mouseman Wheel
1 430-5353 10/100 PCI Fast Ethernet NIC Factory Install
1 313-0717 V.90/56K Telephone Modem for Windows
1 461-1635 16X/10X/40X CD-RW Drive CD-RW Drive
1 313-1488 SB Live! 1024 Digital Sound Card
1 313-7284 Harmon Kardon HK-395 Speakers
1 412-5623 Symantec Norton Antivirus 2002OEM Package, English
1 412-3809 Music Match 6.0 for Windows XP
1 412-3807 Dell Picture Studio for Windows XP, Dell Edition
1 412-0164 AOL 7.0 Factory Install For US DHS
1 412-0173 AOL 7.0 CD For US
1 412-0133 MS Worksuite 2002,CD with Documentation,OEM,US,English
Dimension
1 950-1272 Type 3-Third Party Next Business Day At Home Service,
Lifetime 24x7 Phone Support, 2 Year Extended
1 950-3339 3 Year Limited Warranty
1 950-4270 Type 3-Third Party Next Business Day At Home Service, 1
Year24x7 Phone Support, Initial Y ear
1 412-0184 QUICKEN TAX SUITE 2002, CD WITH DOCS, US ENG, NOT
FACTORY INSTALLED