Get 20% back from MSN at DELL ***** Thread #2 *****

[RandomCoil]

Has anyone with an order placed on 11/29 or later received a confirmation from Dell on the 20% rebate? That's when I placed my order and the rebate hasn't been confirmed yet (the I4k should arrive Thursday).

Thanks -- RC

 

[Dx-treme]

FOR people that ordered the I 8000e where the heck is the optical sound out port ???

I searched thru DELL's WEBSITE but cannot see the optical sound out !!!!
need this to rec mp3 to my MD.


DAMN !! its in the SPECs sheet but cannot find it in any of the damn pictures !

 

[Insomniac]

LuZer: Who told you that you were not getting the rebate?

I ordered on 11/29 and still have not heard anything. RossMan, have you?

 

[MusashiX]

This has been so frustrating. I am never buying anything from Hell again. Completely NOT worth it.

 

[MusashiX]

Woohoo! I'm a member at least

 

[luv2chill]

Luzer--yes who at Dell (and in what dept.) told you you wouldn't qualify for the rebate, and on what grounds did they disqualify you?

And for whoever was asking, none of Dell's laptops have an optical digital out.

l2c

 

[Dx-treme]

http://www.dell.com/us/en/dhs/products/model_inspn_3_inspn_8000.htm#tabtop

go and see it for yourself !!! OPTICAL DIGITAL OUT for INSPIRON 8000 but i cannot find the darn thing on DELL's INSPIRON 8000 published pictures !



I/O Ports

--------------------------------------------------------------------------

IEEE 1394 integrated port

9-pin serial connector

25-hole pin parallel connector

Serial infrared communications port (lrDA-1.1 compliant)

Audio jacks: headphones (same as line-out), external mic-in, 1 line-in/audio-in

15-pin monitor connector

6-pin PS/2-style keyboard, mouse, and keypad

2-USB (Universal Serial Bus) compliant 4-pin connectors

S-Video for TV-Out includes S-Video adapter cable for composite televisions, includes NTSC PAL adapter

S/PDIF port for AC-3 digital audio out (Sony, Philips, Digital Interface)

 

[luv2chill]

Hey dude.. S/PDIF does not mean optical... in this case it is coaxial, not optical S/PDIF.

l2c

P.S. On the bright side, that is sweet that it even has this ability. Means you could hook it up to a DD decoder and get 5.1 sound (I guess that's only useful if you were going to hook it up to a TV... not too many portable 5.1 systems around!

 

[Gonad the Barbarian]

Well the i4000 I initially ordered is going back and here's what I got to replace it:

Item Detail#:1
Dell Inspiron 8000 Notebooks--Intel® Pentium® III Processor, 600MHz, 14.1" SXGA+TFT Display

Memory: 64MB,SDRAM,1DIMM
Video Card: 32MB ATI Mobility M4™ 3D Video, 4X AGP
Primary Hard Drive: 10GB Ultra ATA Hard Drive
Operating System Software: Microsoft® Windows® Millennium
Modem: Internal 56K Capable V.90 + 10/100 Mini-
Fixed CD/DVD Drives: 8X Max Variable DVD-ROM Drive
Bundle: MS Works Suite 2001 with Free!EducateU Online Training Pack
Anti-virus: Norton Antivirus® 2000 for Windows Millennium
Limited Warranty and Support: 3 Yr Next Business Day International On-Site Parts & Labor
Internet Access Service: 1-Year DellNet™ by MSN® Internet Access Service[add$0]
Resolution Assistant: Resolution Assistant
Proactive Support: Dell Proactive Support by Attune
Special Offer: $100 Special Offer
Choose Your Promo: Free! Lexmark Z32 printer (cable not included)

Single Item Cost: $1,957.00


That price is before the rebate, so that should bring it down to around $1565. Now get this. After paying $100 extra for the DVD-ROM this time, getting a PIII over the Celeron that was in my i4000, getting the 32 meg video card option, adding the internal V.90 + 10/100, and having to pay for shipping this time as well, my new order still only comes out to about $250 more than my i4000 would have been after adding the 3 year warranty that the i8000 comes standard with. After realizing this there was just no way I could justify not spending the extra $250 here, especially now that my rebate from my first order seems to be in question. And for those of you with i4000's kicking yourselves for not going with the internal V.90 + 10/100 option for $50, IT WASN'T THERE when a lot of us jumped on this initially, myself included. They must have added it in the last couple of days. And that's yet another reason I have become sort of disgruntled over my first order.

 

[LuZeR]

Insomniac;
my personal CSR guy said that i didnt qualify for the MSN rebate.
he said i should call CSR and try to work it out. i have still not gotten through to them. i will keep you guys up to date.

also, i dont think there was a internal 56k/10-100 nic option last week. that is not fair.!!!

 

[Dx-treme]

Damnit !! have to adjust recording level, when writing mp3's to my MD's

 

[luv2chill]

LuZer you need to get someone to explain WHY you didn't qualify... Do you have any ideas? Did you try to use ebates or dash or something, or did you open multiple windows or follow a different link in, did you try to mess with the URL to get options you weren't supposed to?, etc. etc. etc.

I still haven't received confirmation of my discount so I'm starting to get worried. If I don't hear anything from them by tomorrow I'll call/e-mail them

Hey LuZer, also... how did you get through to someone who had information on your qualification status for the rebate. Please tell me the number you called and the options you pressed. Also the name of the rep you talked to if you remember it. Everyone I've talked to at Dell was aware of the promotion but didn't have any way of confirming an individual order's eligibility. Thanks.

l2c

 

[mragrimm]

Just thought I would realy some information I got from a Dell CSR a little while ago. He speculated that the reason I had no gotten a confirmation email was because my order was still in production and hadn't been invoiced yet. Have people's whos orders haven't shipped gotten the confirmation email? If so, I guess that blows his theory. Also, he said that if I didn't get confirmation after my order shipped that I should call back and they would be sure things got straigtened out for me. He was one of the nicest CSRs I've talked to, I just hope the info he gave me was correct.

Andrew
--Anxiously awaing I8000

 

[rdgr8]

I got two confirmation emails: one for the I4k I cancelled b4 production and one that I hopefully will recieve tomorrow. UPS sucks:frown:...I was suppose to get it yesterday and now it's due for tomorrow.:|

 

[Braxus]

You I4K users are evil! Playing with your lappies while we I8K users are still waiting by the doorstep for the man with that Dell box to arrive! No fair. You should wait cause we have to wait!

BTW, anyone else get -75 (or -7E) Crucial SODIMM parts besides me?

 

[Texsstar]

Hey guys I'll share some info some of you questioning on the 20% rebate. I ordered a 8000 Sunday nite and on the last check out step 5 where it says to print out and save for future reference which I did. If you did and you look on the 2nd page after specs and billing & shipping info on the very bottom it says you will be issued a 20% rebate.

On Monday morning I called to add a internal zip drive and asked about my 20% rebate he didn't have it on the changed order cause of zip, but said to me good thing you told and looked on my first order and said he put on the new order. So any who makes changes better tell the CSR when doing it.

When anyone orders even though its says in the upper left in red about 20% rebate you have to click the Passport Express Button when ordering your system or you won't get the 20% off.

If you printed out your order it should say bottom of 2nd page showing your 20% off if not give them a call at 1-800-915-3355.

 

[Insomniac]

My order has shipped and I have recieved it with no confirmation of the rebate yet.

I saw that internal 10/100 + 56k everytime I configured the laptop (I also got it, w/ that being a big reason I chose the 4000 over the 3800).

Braxus, I honestly did not look to see how fast the memory was. I had no intention of overclocking so I just put it in.

I am going to see what I can do in getting my warranty upgraded to 3 years for less than $150.

In regard to the sound issue someone was experiencing. I thought I had it too, but when I listened closely it appeared I didn't. What type of headphones were you using? I was using the kind that go into your ears with a head band (not the 'clip' in type). Those are designed to let outside sound in as well. I pushed and held them in, and that is how I finally decided if I was hearing things.

Also, for all of you, do your laptops take forever to boot? (over 30 secs, I'll time it next time). I have Win98 SE. I think I'm going to format it and put Win 2K on...Good or Bad idea?

 

[apologetic]

good idea. i'll be doing the same thing when I get mine.

 

[CFW]

My 5000e is on the way. Ordered it on the second, they had it scheduled to ship on the 7th but they managed to get it out today. I'll be glad to have it before the weekend. The memory from Crucial showed up yesterday Ordered that the 1st. Life is good.

 

[cutecat56]

Ordered: 11/29
Scheduled delivery: 12/14
Inspiron 8000 w/ 700MHz, 15", 10 gig, 64mb, DVD, no cdrw, internal nic/modem, color inserts, windows ME.

No rebate emails as of yet.

I did not change my order, nor even talk to a human at Dell, so there's no chance my order got messed up. Didn't mess with ebates either -- exclusively used the MSN link directly. No messing with URLs and didn't venture out of the Home computing area at Dell (which is why I'll be stuck with Windows ME instead of Win2k). Saw the red 20% text on the left throughout the process, and used Passport to checkout, with my passport supplied credit card information too.

I can't see how I wouldn't qualify for the rebate, so for those who haven't gotten rebate notification and fit my profile, I wouldn't worry yet.

 

[LuZeR]

luv2chill;
i will try and get you those numbers...

for the record, i DID try and get dashboard (1% back) and stockback(5%), but i dont see how that effected MSN. both of those rebates send you to DELL.com and track you. if anything, i shouldnt have gotten the (6%)!!!.
i had the MSN red lettering alongside my order the ENTIRE time. i still dont know what happened wrong?

 

[RossMAN]

I sure am glad that I didn't order the 5000e and especially the 3800. Sounds like most people here ordered the 4000 followed by the 8000.

For the record while ordering I did not try and go through eBates, Dash or whatever else I figured that potentially risking the MSN Passport 20% off rebate was risking way to much only to gain another 1-6% elsewhere I am perfectly happy getting back $399.20 from my $1996.00 purchase.

Also I did not change, cancel or talk to a human being about my order. So like the person above, no human hands should have touched my order it was all placed online using the correct MSN Passport link. Watch, I'm doing all this worrying and the rebate confirmation e-mail will probably be sent soon.

I ordered on 11/28 but still have not received my rebate confirmation, although I did receive my order and shipping confirmation e-mails.

Here's how paranoid I was that Dell and/or MSN was gonna screw me out of the 20% I screen printed EVERY SINGLE page during the ordering process which was about 12-15 pages total also I saved EVERY SINGLE page as a complete HTML file (only 100k each). So if they give me some crap about not qualifying, the *&^* will hit the fan and if they still won't give me my rebate then I'll play with the i4000 for 29 days then decide to return it wasting their time because they wasted mine.

After reading a lot of the posts here's what I am REALLY glad about ordering (thank you goes to luv2chill and Braxus for their advice):
Internal 56k/NIC combo for only $50 more
3 year onsite warranty $149 (laptop components are NOT cheap to repair or replace)

LuZer - If you could please find that phone number, which options you pressed and even who you spoke with I would really appreciate it. Hopefully it's a number other than their typical customer service which I hear is better than other direct PC companies but still leaves a lot to be desired.

If you received your rebate confirmation e-mail then PLEASE post your order and ship dates so we can compare.

 

[jcballer1]

does anyone know of any additional discounts for the DELL system purchases, other than the 20% MSN discount??
how does this whole DELL VISA card thing work?--any discount?
thanks!

 

[bigmouth]

LuZer, all of us should be lessoned not to be too greedy. kidding

I think Dell felt lose in this 20% deal. that's why they tried every effort to stop you get that rebate. I talked 1 hr with a "nice" CSR after I was promised exchange without ruin the rebate today. A suggestion to you is that never talk to sales person. They are all commission guys. If they don't get credit from you(given it's a web order), they will never help you out. Dell also hire these guys like NYC camera stores!!!


You may try ext# 43784 which is the online order department. I found they are really helpful. If you moan a lot, they will help you.

 

[bigmouth]

Sorry I dont' know what I am talking about-too tired auguing with Dell.

I want to say I talked 1 hr before the CSR let me exchange and keep the rebate.
10 Calls in 5 days just to make an exchange. shame on Dell