Help, I ordered an Inspiron 8000 using the MSN passport 20 percent off deal. I never received confirmation email about it. I did get the 100.00 off from my order from dell however. When I made my order on 11/30 and have been reading about all your posts about email confirmations on the 20 percent deal, I decided to call a CSR on 12/8 today. First time I called, about the 20 percent deal they were like... "What deal.. I don't know any..." then I elaborated into detail... she told me that ordering with MSN passport will be given the discounts 8-10 weeks from MSN, I told her fine, but that doesn't explain why I never received an email from Dell, she says talk to MSN. So I talk to a live MSN tech support, he tells me that Dell really does the issuance of the discount, so I call this same person back, this time I get a big hissy fit from her, I told her I need confirmation that I will receive my 20 percent.. she tells me to hold for about 20 mins.. I wait, then she says.. verbally.. her confirmation that if I did order via Passport, MSN will issue a 20 percent off deal from my purchase in 8-10 weeks. she hangs up on me. Is this true? Help me out peoples.
Thanks.