Getting Permission to Delete temp files in Win 7

[Perryg114]

Norton keeps finding a Trojan.Moo in my temp files but Win 7 says I need permission to delete some of them. I assume they are not important since they are temp files. The virus is hiding in the temp files. I already have Admin rights. I want to nuke all of them but it won't let me. I also don't like seeing you don't have permission under any circumstances.

Perry

 

[Bubbaleone]

Get rid of the trojan immediately and learn about permissions afterward. Download the free edition and run it: Malwarebytes Anti-Malware

 

[Perryg114]

Malwarebytes is not finding it. The corporate version of Norton is finding it over and over again. Norton deletes the files but it must be hiding in another temp file.

Perry

 

[Bubbaleone]

Go to BleepingComputers website and get AdwCleaner. If AdwCleaner fails then try running these two Kaspersky tools next: TDSSKiller and Kaspersky Threat Scan. Run TDSSKiller first.

Edit: Sorry... wrong tool. Use 'Kaspersky Virus Removal Tool 2015' rather than 'Kaspersky Threat Scan', which is for Android.

 

[Elixer]

You could also use a Linux boot CD/flash drive, and delete it that way, but, if that is being regenerated, then you got bigger problems.

 

[vailr]

Unlocker: http://www.majorgeeks.com/files/details/unlocker.html
It may say that the file is in use, and then offer the option to delete the file on next system re-boot.