Gigabyte Boards and DPC Latency

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cactusdog

Member
Apr 28, 2008
52
0
0
Originally posted by: axy1985
A sucks. I thought I wasn't affected much by this problem. According to the DPC analyzing tool, mine NEVER goes above 1000... but 1000 is it's normal value. It's like 1000, 1000, 1000, 75, 50, 1000, 1000, etc.
I have video playback issues. Videos play in a very jerky way.
Take a look: http://img249.imageshack.us/img249/7574/39690046tl1.jpg

Yours isnt great, i notice it on my machine when it looks like that especially gaming lag etc and theres a good chance its causing video isues for you.

Play a video and run the checker at the same time as it is stuttering. If u can see spikes are timed with the stuttering then it could be the problem.

Either way try the beta if u havent already.


Originally posted by: dorian
Mine seems to be following a pattern:
http://img401.imageshack.us/img401/2885/dpcnw6.jpg
(GA-P35-DS3L)

I'm not "feeling" anything wrong with the computer.. should I go for the beta bios or just wait until it gets official?

If you dont noitce any problems, just wait for the final because everyone is reporting different success and you could end up with a problem you didnt have to begin with.


Originally posted by: plion
is this problem fixed in the new p43/p45 boards?

I really want to know this as well. We should be seeing the boards in the next week or 2.
 

nikar

Junior Member
Jun 7, 2008
1
0
0
I have found that turning off the Gigabyte power saving tool reduces the dpc latency dramatically. You have to go to task manager and kill GSvr.exe completely.
 

axy1985

Junior Member
Apr 14, 2008
14
0
0
I just flashed my EP35-DS3L with the latest F5b BIOS.... no improvement AT ALL. I'm extremely dissapointed with Gigabyte. I can't believe my 7 year old Celeron based PC gets an average of 80 us, while I have a CONSTANT 1000us.
Unbelievable.
 

JasonandBecky

Senior member
Oct 29, 2001
311
0
0
Just so people know, this is not just a Gigabyte issue. Many other P35 chipset motherboards have the issue. Even older chipsets have the problem. Heck my Shuttle with the NForce 3 250 chipset has latency issues.
 

bodorange

Junior Member
May 20, 2008
4
0
0
Just an update on my experience with DS3P: I have tried bios F11B (from Janus Yeh). No change WRT to DPC latency.
However, in trying various BIOS revisions (F6 - F11B) I have encountered another issue with standby (STR). With BIOS >F7, resume from standby no longer works. This is a big drawback for me, more so than the DPC problem. So I am sticking with F7 for the time being and I'll live with the latency. So far latency doesn't appear to be adversely affecting my video editing but then I'm only just starting out with it.
It seems some things have been sacrificed or overlooked in incorporating the new superIO code and accomodating newer CPU's.



 

Melted Igloo

Junior Member
Jun 9, 2008
1
0
0
its definitely a recent bios

i have a p35 - ds3l, bios f7 - f8f did not reduce dpc latency

i went to f3 bios, now i have constant 5ns latency
 

Blazer7

Golden Member
Jun 26, 2007
1,136
12
81
Originally posted by: JasonandBecky
Just so people know, this is not just a Gigabyte issue. Many other P35 chipset motherboards have the issue. Even older chipsets have the problem. Heck my Shuttle with the NForce 3 250 chipset has latency issues.

That's quite true. I've been using the DPC checker on non GB boards and some of them did show regular spikes above 1000. Anyway I believe that GB are fully aware of the problem and on top of things but it may take a while until the next official BIOS release with Computex and all.
 

Skeeet

Junior Member
Jun 9, 2008
1
0
0
I've just discoverd this thread, I've got a brand new EP35-DS4 board, and it's pretty much unusable due to this problem. My latency checkere graph goes off the scale literally. If I'm scrolling through a web page it will hit 16000 and above and any sound playing stutters terribly. I contacted Gigabye and they supplied me with a bios (ep35ds4.f4b).
Is this the BIOS that has been circulating around this thread with some success, as the BIOS made no improvement to my system at all?
 

FellowTraveller

Junior Member
Apr 30, 2008
10
0
0
Is anyone else running a GA-P35-DS4 with an e8400 processor with the new bios? I recently upgraded to one and the beta bios for my board seems to have a bug that prevents changing the FSB at the default 9x multiplier for this chip. I got a message from Colin with the latest release (f12c) saying that the engineers were aware of the bug, but that bios version still had it. Has anyone else figured a way to make it work with their 8400? I tried dropping the multiplier to 8.5 but the FSB required to run at my normal overclock made things unstable. Hopefully it's fixed in the next release. The beta bios does help my latency quite a bit, but I can't really use it until the bug is fixed.
 

cactusdog

Member
Apr 28, 2008
52
0
0
Originally posted by: Skeeet
I've just discoverd this thread, I've got a brand new EP35-DS4 board, and it's pretty much unusable due to this problem. My latency checkere graph goes off the scale literally. If I'm scrolling through a web page it will hit 16000 and above and any sound playing stutters terribly. I contacted Gigabye and they supplied me with a bios (ep35ds4.f4b).
Is this the BIOS that has been circulating around this thread with some success, as the BIOS made no improvement to my system at all?

Mate, if you just got that board take it back and ask for a P45 board. If they havent got them yet they will have very soon, in the next week or 2. Let them know straight away about your problem and ask how long before they get the P45. If you have another board to use send it back straight away and just wait for the P45. Its not worth the hassle.

 

cactusdog

Member
Apr 28, 2008
52
0
0
Well guys i just switched to an Asus board and it has solved my issues so i wont be following this thread anymore.

For anyone with a X38DQ6 there is a new bios fix F9d and new bioses for other models. I cant say if it works bcoz i dont have the board anymore but i hope it works for you guys.



 

FellowTraveller

Junior Member
Apr 30, 2008
10
0
0
Originally posted by: cactusdog
Well guys i just switched to an Asus board and it has solved my issues so i wont be following this thread anymore.

For anyone with a X38DQ6 there is a new bios fix F9d and new bioses for other models. I cant say if it works bcoz i dont have the board anymore but i hope it works for you guys.

No new bios for mine, sadly (GA-P35-DS4 Rev. 2.0). At this point I'd be happy with a beta that worked without the 9x multiplier bug. I've been trying to use the DTS Connect feature from the onboard sound with the official bios, but when I enable it my latency goes through the roof and the audio cuts in and out.

The beta bios does help quite a bit, but until I can use it with my e8400 at the default multiplier it doesn't do me much good. Hopefully they release something soon or I might be following your lead to another brand of mobo.
 

Green Gigs

Member
May 17, 2008
62
0
0
I keep checking their website weekly since this thread was made for a new GA-EP35-DS3R bios, but f3e is still the latest one, which was there from the start. They sent me f3h as the fix for this board, but I decided to wait for an official release...which doesn't seem to be happening anytime in the near future as far as I can tell.

I'm just a noob to this stuff, but in your guys past experiences how long does it usually take a company to go from the beta stage to official?
 

chriskwarren

Member
Sep 19, 2006
64
0
0
Originally posted by: Green Gigs
I keep checking their website weekly since this thread was made for a new GA-EP35-DS3R bios, but f3e is still the latest one, which was there from the start. They sent me f3h as the fix for this board, but I decided to wait for an official release...which doesn't seem to be happening anytime in the near future as far as I can tell.

I'm just a noob to this stuff, but in your guys past experiences how long does it usually take a company to go from the beta stage to official?

I am kinda worried about this right now myself. At first I was thinking that this issue will be fixed in no time, with some seeming 'older code' fixing the issue in many cases (bringing other issues though, it seems). Seems to be taking a long time for Gigabyte to issue a non-beta fix for this if it is possible.

However, with the slew of new EP45 boards and such, I wonder if the engineers have the time or if Gigabyte even cares about fixing this issue for us.

This is my first Gigabyte board and it has been rock solid and easy to work with except for this issue. I would love to reward them with further business (the new EP45 DQ6 looks like a nice board) but this is bothering me.
 

Blazer7

Golden Member
Jun 26, 2007
1,136
12
81
There're many factors that may affect the release of an official BIOS. Some boards are plagued with bugs while others are almost 100% stable from the start. Some mobos will sell a lot while others won't. That means that some boards will get a lot more attention that will lead in many more BIOS releases for them.

Also, there may be only a handful of people that use a specific board and experience the same problem and that makes the identification and resolve of some problems much harder (and time consuming). Add to that all the new stuff that come up like cpus, VGAs, drivers etc and the fact that there're new bugs surfacing during the evaluation process of a beta and you can understand why it's not that easy to release an official BIOS. GB like all other mobo makers must make damn sure that the beta BIOS won't cause more problems than it's gonna solve before they go ahead and label it official.

You must also have in mind that GB is a big company and that's probably not the best of things when it comes to BIOS releases. GB has a very wide mobo gamut and if you take into consideration the many more mobos they've produced in the past but are still supporting, what you end up with is some hundreds of different mobo models. It can't be very easy to be able to constantly release official BIOSs for all of them. That said it's very hard to tell when a new official BIOS will be released for any mobo. Anyway, with Computex now over things can only get better.
 

chriskwarren

Member
Sep 19, 2006
64
0
0
I am hoping that they have some more time as well. Blazer all those factors you mention are valid and I touched on a few of them but I still should not get left with a new board that has an issue that seems to have an easy fix (if simply re-using older code fixed the issue for many). I can wait a while longer if it does indeed ensure that a bios is done right.

As a company as large as Gigabyte, I believe a sound strategy would be to release products only if you have the personnel to support it. If you don't have enough engineers to keep up with bios updates, then you release fewer boards or hire more engineers.

I still would be shocked if Gigabyte did not release a bios fix (other than a beta with other issues)...it just seems to be taking a long time, especially if the issue was introduced via an updated bios and they already have some of the needed code to fix the problem.
 

Big Roger

Member
Jun 16, 2008
85
0
0
hiya everyone!

I thought I'd come and post here as I googled DPC latency results for my new Gigabyte board. Having been aware of DPC latency for some time and also quite aware of how it can often be a difficult problem to diagnose, due to graphics cards, network cards and even things like which USB port you are using for your mouse and keyboard can make a difference(albeit a small one in comparison), I thought I would share my results.

They aren't exactly great in comparison to a P5 Asus board I have configured for audio production but they are somewhat more acceptable than some of the other results I've seen throughout this thread.

System Spec
XPProSP3
GA-DS3L Rev2.0
Intel E7200
Nvidia 8800GT
Corsair 6400C4 (2x1GB sticks)
Belkin 3 Port Firewire card.
USB Logitech MX518
Saitek USB Multimedia Keyboard
Samsung SP2014N 200GB (IDE)
Seagate ST3160023AS (SATA)
Plextor 750A (IDE)

Mostly the system is stable using XPSP3 and the latest Intel P35Express Drivers and also the latest drivers as listed on the Gigabyte website. I am also only able to try the very latest BIOS release, F8f, as it is the only one that supports my E7200.
I built the system to achieve a cheap but adequate performer, mostly to run FSX among a few other games but also with a view to use it as a secondary PC for audio production. This is really why I would hope that the BIOS release can fix the problem of the spikes that I do get, which aren't huge but are there and it is my belief that they shouldn't be. If I can't do this soon I am going to have to go through replacing the board as the same peripherals on my ASUS board (P5WDG2WSPro) work fine and gave me latency of around 2-3us up to about 70 maximum, only when loading my audio software would the maximum be reached, using the mouse would take the reading up to the mid 40s. Not sure if that is inevitable but it is a step up from the peformance of the DS3L.

DPC results...

Absolute Maximum
900us

Current Latency
Anything from 6us to mid 30s but spiking at around 300us/600us and occasionally the 900s.
The graph shows one large sky scraper onto two small bars, then I'll see the 300us tower block and a few more small bars bringing me back to the larger 600s and very occasionally reaching 800-900us.

The motherboard is not being overclocked and I also disabled most onboard devices. No audio, no ethernet, no serial ports etc for the sake of this test. The results didn't change at all whether these devices are disabled or not. I am about to go through a fresh install as I will be installing the OS on the SATA drive leaving the DVD drive on the IDE port alone. I doubt that'll have a major affect but I know I don't like having to share the IDE port with a Master/Slave combination.

I will try and see if SP3/SP2 makes a difference and after that I will see if using different driver versions make a difference. I will probably remove the single PCI Firewire card I am using, knowing that I used to have issues with an 8800GT I will try the driver release that solved that problem before (having only installed the most recent driver for the card, the ones that solved it previously for me were the 169.21 release).
I hope Gigabyte can solve the issue, it is actually my first Gigabyte board after using Asus boards for years.

Glad to have registed! Always been aware of the site and have been curious to join up.

 

FellowTraveller

Junior Member
Apr 30, 2008
10
0
0
The latest beta bios will almost surely help your results. It probably won't completely eliminate spikes - you have fairly a similar setup to mine and my spikes are most likely caused by Nvidia's drivers - but it will lower your overall latency. Try requesting the beta bios for your board from Gigabyte support or PM Colin from Gigabyte. He's posted earlier in this thread and has been really great about helping us out. He just sent me the latest bios this morning and it seems to have the kinks worked out.
 

Big Roger

Member
Jun 16, 2008
85
0
0
Interesting, thanks Fellow!

I did notice he had posted but am unsure of using such a BIOS. I am not unwilling to try it, especially if it solves my problems but just a little weary seeing as at the moment I can wait and hope that an official BIOS is released. I think I will follow it up if only to allow gigabyte the knowledge that there more people with these problems and hopefully leave them more able to rectify the issue.

I will PM him and report back.
Again, thanks for the heads up.



EDIT....

Ok, I recieved the BIOS through the gigabyte tech support, BIOS F8t.
What a difference a BIOS makes...24 little nanoseconds...

sorry, just had that song in my head!


Actually, much less than 24. The stability seems far greater than I was hoping for.
The checker now reports a maximum of 22 after about 10 minutes at idle and mostly the current latency sits stable at around 2us!

Great stuff. I will check out how my audio work performs. It is looking as though Gigabyte are starting to convince me that this board was well worth the money and am glad to have persisted with it.!


 

toadeater

Senior member
Jul 16, 2007
488
0
0
Originally posted by: Green Gigs
I keep checking their website weekly since this thread was made for a new GA-EP35-DS3R bios, but f3e is still the latest one, which was there from the start. They sent me f3h as the fix for this board, but I decided to wait for an official release...which doesn't seem to be happening anytime in the near future as far as I can tell.

I'm just a noob to this stuff, but in your guys past experiences how long does it usually take a company to go from the beta stage to official?

Tthe amount of time depends primarily on how popular the board is. The biggest screaming mob of disgruntled customers gets priority service.

So, uh, GA-EP35-DS3R owners, send more emails to Gigabyte, we need a new official BIOS already, because it's been six months now since the last one. F2 has issues with DPC latency, cold boots, and S3 standby, that's pretty serious stuff that needs to be fixed.
 

Big Roger

Member
Jun 16, 2008
85
0
0
Well, after using the newest unofficial BIOS I do get the better results but have become aware of a slightly longer boot time and a much longer shut down time. Before, it would boot v quickly and the shut down would only take a couple of seconds. Now it will wait for a good 5+ seconds befoire attempting to shut down. It seems as though the hard drive activity 'hangs' somewhat before kicking into action and thus shutting down.

Still getting things up and running as I am about to do a clean install to see if that's of any benefit..

A marked improvement, albeit one that has bought the boot times to be slightyl lengthier. Shutting down is only really the noticable difference. I just hope there isn't a dergradation in performance of some functionality as a result, like IDE/Sata data speeds I'm sure they are working on it and yes, let them know your system specs and email tech support. That must be a benefit to them to gather information so they can help and also to let them know people out there d require a fix.
 

Green Gigs

Member
May 17, 2008
62
0
0
I just sent an email to Gigabyte tech support about the DPC on my GA-EP35-DS3R. Anyone else find the poor english logos and buttons humorous on their website?

Got problem!? Check here for answer! hah.
 
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