I have a PNY video card that died .... again. I called their tech support number 1-800-234-4597 only to play a long, gueling number punching game with a talking computer that got nowhere. Not being able to reach an RMA department, or a live technician, I called back and didn't press any numbers (acting like I was on a rotary phone). I was able to reach a voice mail this way, but nobody has responded to my first message. So, I left another one, and another one. Two and a half weeks later, still no response. I tried e-mailing them, but I couldn't find an e-mail on their website, not even to their sales department!
Anyway, I'm about to give up, but does anyone know how to reach PNY?!? BTW, I work during the day so I can't spend an hour on the phone waiting for them to respond.
Also, I know whats wrong, the video BIOS is corrupt. I can't tell you how many PNY video cards have gone bad this way. It's a simple fix, will probably take them 30 seconds.
Anyway, I'm about to give up, but does anyone know how to reach PNY?!? BTW, I work during the day so I can't spend an hour on the phone waiting for them to respond.
Also, I know whats wrong, the video BIOS is corrupt. I can't tell you how many PNY video cards have gone bad this way. It's a simple fix, will probably take them 30 seconds.