Goodbye circuit city!

[daveymark]

too bad really. it was a good run using those 40 off 199 coupons all the time...

 

[daveymark]

Originally posted by: Slick5150
Meh.. This is not good news. After CompUSA and Circuit City now biting the dust, all that remains around here is Best Buy. Lack of competition is never a good thing.

compusa and circuit city were shitty competitors. hence the reason for them closing.

 

[daveymark]

Originally posted by: Kalmah

Originally posted by: ballmode
I went into mine today and noticed that there are alot of "open box" laptops around 800. With these laptops being not "retail" new, will these get price cuts too?

If they are still around within the last couple days, you'll probably get them for < $100.

nope, people are dumb and will see "40% off" sign on that laptop. it will be 40% off the inflated retail price, which will probably be - you guessed it - right around $1400. people will see the 40% off sign and think they're getting a deal and buy it at $800.

at previous CC liquidations, all that was left when it hit 40% off were the laptops with broken keyboard and scratched screens, and people were still swooping in to buy them up.

 

[jaynonymous]

Originally posted by: Kalmah

Originally posted by: jaynonymous

Originally posted by: Kalmah

Originally posted by: TreyRandom

Originally posted by: Kalmah
Oye, I use to work for those bastards..

During liquidiation, gift cards are good, cc credit cards don't work.

Don't expect the employees to be helpful. I didn't help a single damn person during our liquidation. My standard response was "write down the model number, go home and look it up" I was getting cussed at every 2 minutes for over a month. It was great seeing all these good for nothing assholes actually have to figure something out for themselves for once.

"Can you help me with the printers?"
-"no"
"But I don't know which ones scan"
-"The ones that have scanner thingies on the top scan"
"You are worthless"
-"All the information is printed on the box of the printer, you just have to learn to read"
"I want to talk to your manager!!"
-"My manager is a liquidator, and they are not present at the store. If you would like to leave and go buy your printer somewhere else I would much appreciate it though"
(storms off)

So... you were basically about as helpful as Circuit City employees have been the past couple years, right?

With "helpful" employees like you, it's no wonder Circuit City is going out of business.

I'm not going to defend cc, they can suck it for all I care. But can say that I busted my ass for several years .

It's funny how customers expect every employee to know everything about everything but yet the customer is unable to educate themselves of the one single product they are looking for. If you want help with networking I'll tell you as much as I know, but If I had network+ certifications and a+certifications and finished a computer science degree do you think I would be working at circuit city?

That company is doomed based on decisions from the top. Over the course of a few years they kept lowering the starting pay for new employees. It got to the point where the only people they could hire at their new starting pay is highschool kids. I really wouldn't expect to get good service in any of the stores. It just so happens that some stores here and there still had veteran employees still around which are the only worthwile ones to talk to. Evetually they will all be gone and there will be no reason to walk into any cc if you are one of those people who are incapable of educating yourself.

Apparently hiring people like you was part of their mistake. I'm not sure if you're aware of this, but one of the jobs, if not the primary job, of a salesperson, is to EDUCATE CUSTOMERS, regardless of what you're getting paid. That's why retail stores hire salespeople. If everyone knew everything about the products retail stores sale, there wouldn't be a need for sales associates. The fact that they cut the experienced staff and hired people like you indicate that the managers of CC had the same opinion of customers that you have. Look where it got them.

(On a side note, do you expect to actually ever get a "real" job with that kind of attitude? In almost any job you'll get, customer service will be part of it. I suggest you learn to deal with it or find a career where you don't have to deal with people.)

Maybe I need to clarify some things.
First of all, what I described is not my normal work ethic.
Second, it was liquidators orders to not help people. Yes, you heard it right. They weren't trying to make friends with customers. They wanted the sales people free from customers to help watch for theft and ring out people. So according to my updated job description, I was not suppose to help anybody. If I was caught elaborately helping somebody I was to be fired instantly. The liquidators only concern was to not get stuff stolen, and to push as much product out the door as possible. Yes, that may sound counterintuitive, but look at it this way. If something gets bought that costs them $100 and it sells for $120. They make $20. But if something gets stolen that costs $100 dollars, they then have to sell 5 of them just to make up for lost profit.

There was enough traffic in the store that they didn't care if somebody didn't buy anything because they needed help. Only that things didn't get stolen because no sales people where around to stop it.

Is there anything else you can accuse me of without even knowing anything about me?

The only thing I accused you of is having a bad attitude. I think if you go back and re-read your comments, you might understand why. My point of contention in your post was this:

"It's funny how customers expect every employee to know everything about everything but yet the customer is unable to educate themselves of the one single product they are looking for."

In my experience, most customers don't expect every employee to know about everything, but they do expect a helpful attitude from employees. If the liquidators don't want you helping people, then there's not much you can do about that, but the comments you made didn't seem to be in relation to the liquidators, but seemed to be your overall opinion of customers. That's just how I read it, anyway.

 

[Kalmah]

Originally posted by: jaynonymous

Originally posted by: Kalmah

Originally posted by: jaynonymous

Originally posted by: Kalmah

Originally posted by: TreyRandom

Originally posted by: Kalmah
Oye, I use to work for those bastards..

During liquidiation, gift cards are good, cc credit cards don't work.

Don't expect the employees to be helpful. I didn't help a single damn person during our liquidation. My standard response was "write down the model number, go home and look it up" I was getting cussed at every 2 minutes for over a month. It was great seeing all these good for nothing assholes actually have to figure something out for themselves for once.

"Can you help me with the printers?"
-"no"
"But I don't know which ones scan"
-"The ones that have scanner thingies on the top scan"
"You are worthless"
-"All the information is printed on the box of the printer, you just have to learn to read"
"I want to talk to your manager!!"
-"My manager is a liquidator, and they are not present at the store. If you would like to leave and go buy your printer somewhere else I would much appreciate it though"
(storms off)

So... you were basically about as helpful as Circuit City employees have been the past couple years, right?

With "helpful" employees like you, it's no wonder Circuit City is going out of business.

I'm not going to defend cc, they can suck it for all I care. But can say that I busted my ass for several years .

It's funny how customers expect every employee to know everything about everything but yet the customer is unable to educate themselves of the one single product they are looking for. If you want help with networking I'll tell you as much as I know, but If I had network+ certifications and a+certifications and finished a computer science degree do you think I would be working at circuit city?

That company is doomed based on decisions from the top. Over the course of a few years they kept lowering the starting pay for new employees. It got to the point where the only people they could hire at their new starting pay is highschool kids. I really wouldn't expect to get good service in any of the stores. It just so happens that some stores here and there still had veteran employees still around which are the only worthwile ones to talk to. Evetually they will all be gone and there will be no reason to walk into any cc if you are one of those people who are incapable of educating yourself.

Apparently hiring people like you was part of their mistake. I'm not sure if you're aware of this, but one of the jobs, if not the primary job, of a salesperson, is to EDUCATE CUSTOMERS, regardless of what you're getting paid. That's why retail stores hire salespeople. If everyone knew everything about the products retail stores sale, there wouldn't be a need for sales associates. The fact that they cut the experienced staff and hired people like you indicate that the managers of CC had the same opinion of customers that you have. Look where it got them.

(On a side note, do you expect to actually ever get a "real" job with that kind of attitude? In almost any job you'll get, customer service will be part of it. I suggest you learn to deal with it or find a career where you don't have to deal with people.)

Maybe I need to clarify some things.
First of all, what I described is not my normal work ethic.
Second, it was liquidators orders to not help people. Yes, you heard it right. They weren't trying to make friends with customers. They wanted the sales people free from customers to help watch for theft and ring out people. So according to my updated job description, I was not suppose to help anybody. If I was caught elaborately helping somebody I was to be fired instantly. The liquidators only concern was to not get stuff stolen, and to push as much product out the door as possible. Yes, that may sound counterintuitive, but look at it this way. If something gets bought that costs them $100 and it sells for $120. They make $20. But if something gets stolen that costs $100 dollars, they then have to sell 5 of them just to make up for lost profit.

There was enough traffic in the store that they didn't care if somebody didn't buy anything because they needed help. Only that things didn't get stolen because no sales people where around to stop it.

Is there anything else you can accuse me of without even knowing anything about me?

The only thing I accused you of is having a bad attitude. I think if you go back and re-read your comments, you might understand why. My point of contention in your post was this:

"It's funny how customers expect every employee to know everything about everything but yet the customer is unable to educate themselves of the one single product they are looking for."

In my experience, most customers don't expect every employee to know about everything, but they do expect a helpful attitude from employees. If the liquidators don't want you helping people, then there's not much you can do about that, but the comments you made didn't seem to be in relation to the liquidators, but seemed to be your overall opinion of customers. That's just how I read it, anyway.

touché

 

[TreyRandom]

Originally posted by: Kalmah

Originally posted by: jaynonymous

Originally posted by: Kalmah

Originally posted by: TreyRandom

Originally posted by: Kalmah
Oye, I use to work for those bastards..

During liquidiation, gift cards are good, cc credit cards don't work.

Don't expect the employees to be helpful. I didn't help a single damn person during our liquidation. My standard response was "write down the model number, go home and look it up" I was getting cussed at every 2 minutes for over a month. It was great seeing all these good for nothing assholes actually have to figure something out for themselves for once.

"Can you help me with the printers?"
-"no"
"But I don't know which ones scan"
-"The ones that have scanner thingies on the top scan"
"You are worthless"
-"All the information is printed on the box of the printer, you just have to learn to read"
"I want to talk to your manager!!"
-"My manager is a liquidator, and they are not present at the store. If you would like to leave and go buy your printer somewhere else I would much appreciate it though"
(storms off)

So... you were basically about as helpful as Circuit City employees have been the past couple years, right?

With "helpful" employees like you, it's no wonder Circuit City is going out of business.

I'm not going to defend cc, they can suck it for all I care. But can say that I busted my ass for several years .

It's funny how customers expect every employee to know everything about everything but yet the customer is unable to educate themselves of the one single product they are looking for. If you want help with networking I'll tell you as much as I know, but If I had network+ certifications and a+certifications and finished a computer science degree do you think I would be working at circuit city?

That company is doomed based on decisions from the top. Over the course of a few years they kept lowering the starting pay for new employees. It got to the point where the only people they could hire at their new starting pay is highschool kids. I really wouldn't expect to get good service in any of the stores. It just so happens that some stores here and there still had veteran employees still around which are the only worthwile ones to talk to. Evetually they will all be gone and there will be no reason to walk into any cc if you are one of those people who are incapable of educating yourself.

Apparently hiring people like you was part of their mistake. I'm not sure if you're aware of this, but one of the jobs, if not the primary job, of a salesperson, is to EDUCATE CUSTOMERS, regardless of what you're getting paid. That's why retail stores hire salespeople. If everyone knew everything about the products retail stores sale, there wouldn't be a need for sales associates. The fact that they cut the experienced staff and hired people like you indicate that the managers of CC had the same opinion of customers that you have. Look where it got them.

(On a side note, do you expect to actually ever get a "real" job with that kind of attitude? In almost any job you'll get, customer service will be part of it. I suggest you learn to deal with it or find a career where you don't have to deal with people.)

Maybe I need to clarify some things.
First of all, what I described is not my normal work ethic.
Second, it was liquidators orders to not help people. Yes, you heard it right. They weren't trying to make friends with customers. They wanted the sales people free from customers to help watch for theft and ring out people. So according to my updated job description, I was not suppose to help anybody. If I was caught elaborately helping somebody I was to be fired instantly. The liquidators only concern was to not get stuff stolen, and to push as much product out the door as possible. Yes, that may sound counterintuitive, but look at it this way. If something gets bought that costs them $100 and it sells for $120. They make $20. But if something gets stolen that costs $100 dollars, they then have to sell 5 of them just to make up for lost profit.

There was enough traffic in the store that they didn't care if somebody didn't buy anything because they needed help. Only that things didn't get stolen because no sales people where around to stop it.

Is there anything else you can accuse me of without even knowing anything about me?

I know everything I need to know from your own description. You can certainly watch for theft, but not be a complete and utter douchebag towards people while doing it. "You just have to learn to read" - what kind of a person says that to a customer? You might THINK it... but say it to them? Come on, guy, have some class. Those "good for nothing assholes" you mention are why you had a job.

 

[dudeman007]

RIP Circuit City! Despite what people say about the company I really liked working at the one near my house. It's a shame it all had to go to waste. Oh well..time to job hunt! I wonder what the mood will be like when I come in to work tonight!

 

[slayer202]

Article I read said that if all goes to planned, liquidation might start on Saturday

http://tech.yahoo.com/blogs/patterson/33343

Bloomberg reports that Circuit City Stores Inc. has hired a quartet of liquidators to sell off its existing merchandise, pending a green light from the courts. If everything goes according to plan, the fire sale will start Saturday and continue through the end of March, according to CNNMoney.com.

 

[Oyeve]

Originally posted by: slayer202
Article I read said that if all goes to planned, liquidation might start on Saturday

http://tech.yahoo.com/blogs/patterson/33343

Bloomberg reports that Circuit City Stores Inc. has hired a quartet of liquidators to sell off its existing merchandise, pending a green light from the courts. If everything goes according to plan, the fire sale will start Saturday and continue through the end of March, according to CNNMoney.com.

Confirmed with a buddy of mine that the NY 14th st store is doing this. May have to check it out. Maybe they can sell me Skate 2 for the 360, if they got em shipped that is.

 

[Quiksilver]

God please let them discount futurama...

 

[Capt Caveman]

fwiw - I was able to use a GC at Linen's N Things during their liquidation. I asked for the hell of it and the cashier said yes. So, it may vary based on the store/liquidator as it appears they are using several different liquidators for their stores.

 

[dartworth]

I'm reminded of a story from my local CC.

 

[WaTaGuMp]

I tried to buy the company but they wouldnt take my 10 bucks, I was gonna turn it all around.

 

[Capt Caveman]

Circuit City closings include 19 stores in Mass.

During the liquidation sale, Circuit City will continue to accept gift cards and will honor returns for products for a 14-day period. The liquidation sale likely will be completed by the end of March.

 

[BarneyFife]

I don't really care anymore. I use Best Buy for my visual inspection if I need one and then order online. B&M electronic stores are dying.

 

[catnap1972]

Originally posted by: WaTaGuMp
I tried to buy the company but they wouldnt take my 10 bucks, I was gonna turn it all around.

But then they would've had to give you change

Nuh-uh, can't do that.

 

[WaTaGuMp]

Originally posted by: catnap1972

Originally posted by: WaTaGuMp
I tried to buy the company but they wouldnt take my 10 bucks, I was gonna turn it all around.

But then they would've had to give you change

Nuh-uh, can't do that.

Maybe thats why it didnt go through, they didnt have the cash flow.

 

[SandEagle]

no more online shopping from cc. their website has been closed down

http://www.circuitcity.com/

 

[NFS4]

HOLY CRAP!! Ain't this a bitch. I was bidding on two camera lots (broken items) on eBay. I just got two emails from eBay saying that my bids were canceled. I scratched my head a bit until I realized who is the main company behind the auctions -- Circuit City.

http://cgi.ebay.com/ws/eBayISA...Item&item=310115796649
http://cgi.ebay.com/ws/eBayISA...Item&item=310115796772

DAMN YOU CC!!!!!!!

 

[shortylickens]

I am sorry this is happening, but its totally their fault.
They were doomed anyway, the crummy economy just sped things up.
They have similar if not worse prices than Best Buy, they have a smaller selection and smaller stores. Their employees are even more inept than BB. The stores always seem dark and deserted, I think they cut back on lights to save power. At least at BB I can see how badly I'm getting screwed.

Originally posted by: SandEagle
no more online shopping from cc. their website has been closed down

http://www.circuitcity.com/

Just saw that a few minutes ago.
That sucks. I was gonna use their store locator. According to another list the one which was supposed to be close to me (Manassas) already closed last year. Went to Google maps but they were still listing old stores I know arent in bussiness anymore.
I want some deals like every one else, but I'm not gonna go running around the country to do it, especially now that gasoline is on the rise again. The company is based in Richmond and I know they have several stores in the area. I may go on a road trip tomorrow. If I cant find anything in the Northern VA area I will stop trying.

I saw a little note on their website that managers will be able to discount at their discretion. Was seriously thinking I would go in and work them like I work a car salesman. I might end up with some nice stuff at a reasonable price.
Tell him I'll buy a few camera lenses, a PS3, and a Netbook for 1/3 MSRP. Its still decent money for them. Actually I dont think they will let a PS3 go for dirt cheap.

 

[ibex333]

I am so glad that f-ing store is closing. I'm surprised they lasted that long. I'm not even sorry for their employees, at least not here in NYC. I had to call the manager several times when shopping at that store because the people working there were extremely rude, and they always had this "nasty" attitude. Always lazy to get off their ass and go help a customer find something. Always talking in a disrespectful tone.

CC's prices were almost always way too high, they were literally ripping their customers off. Every time I'd compare CC's prices to other stores, there would be a very significant difference in price. What's even worse is that CC had shady return policies, and they scammed their customers with fine print and discount offers which had draconian requirements that one had to fulfill to get the discount. The lines in the store were always very long. There were like 8-10 cash registers, but only 3-4 of them would work at most! The work was done at a very slow pace, so customers had to wait forever to get their turn. I don't know how CC stores were in other states, but here in NYC it was nothing but a bunch of negative experiences. The only good thing that ever happened with me and CC is when I price matched their discounted game which was out of stock to BB and got the game a little cheaper. But it's hardly something that can be credited to CC.

I hope BB closes soon too, since they are not much better than CC. Maybe only a little. We bought a fridge from these bastards once... not only did the damn thing break down a few months after purchase, but the repairman they sent to fix it took some vital parts "for repair" and never returned.... My diabetic father kept calling customer support begging them to expedite the repair process because he got nowhere to store his meds, but they LITERALLY laughed at him, and offered to send him a "temporary" replacement fridge AT HIS EXPENSE while he waits for our fridge to get repaired. The fridge finally got repaired TWO MONTHS LATER after countless calls, and speaking to various managers. I even wrote a letter to the company CEO, which I refrained from sending at the last moment, since after hearing about what I was planning to do, the manager actually did his job, the repairman suddenly appeared on the next day, and parts for our fridge magically appeared.

I prefer shopping online for most my computer and electronics needs. I was never scammed online. The customer support is nice and responsive at least 90% of the time. The rebates and discounts are always honored, at least in my case. Everything is delivered right to my door... Products always arrive in good working order, and the prices cant be beat by any brick and mortar store.

 

[tboo]

Originally posted by: mrSHEiK124
:laugh:

They already marked everything way the fuck up! http://www.circuitcity.com/ccd...tion=All&go.x=0&go.y=0

They were selling those X-240s for $29.99 last week (I still have the receipt), Z-2300 for $124.99 I think, etc. Don't expect any actual "deals" out of this.

I was there today not knowing they were going out of business. I noticed they had a Logitech G9 mouse for $112.00!! & the G-15 Keyboard for $112.00 as well!!

 

[lupi]

just stopped by the website to look at something and it's been taken down with a closing sale coming notice

 

[JEDI]

Originally posted by: rudder
Breaking news that circuit city is going to liquidate all stores.

They just opened one about 5 minutes from me and I started liking them again and it was a great alterntive to best buy. But that store closed right before christmas. I did get some cheap goodies on the way out and personally kept them afloat for an extra few weeks.

Soon I will be forced to go to walmart for electronics.

will my giftcards still work?

 

[slayer202]

anyone have any clue what kind of sales might start tomorrow?