Google page is not opening.

[SDutta]

Hello,

A few days back when I logged on to Mozilla, the Google page opened (it is set as my home page). Immediately after that it switched over to another page which stated my Adobe Flashplayer needed update. I checked from the logo etc the post seemed authentic and I clicked on it.

From that moment on my google page has stopped responding totally. When I type www.google.com it takes me to the page which either says "warning, your flashplayer may have become out of date". i clearly think this is not genuine and that some sort of virus has infected my systems. What is worse is that when I am trying to log onto google from my android phone's mozilla application, the same thing happens.

I access internet through BSNL using WIFI and both my laptop and phone operate from the same WIFI.

A strange thing however is that I can access google when i type http://64.233.161.100/ in my address bar. Also, when I am accessing the internet using a different ISP (TATA PHOTON), I can access the proper google page using google.com web address.

PS: THis is happening with all my browsers (Mozilla / IE / Chrome).

All other pages are opening fine.

Kindly help me resolve this problem.

Regards.

 

[Elixer]

Hello,

A few days back when I logged on to Mozilla, the Google page opened (it is set as my home page). Immediately after that it switched over to another page which stated my Adobe Flashplayer needed update. I checked from the logo etc the post seemed authentic and I clicked on it.

You got scammed into clicking it, logo means NOTHING.
The only sure fire fix is to reinstall the OS.
If you don't want to do that, then, your only other choice that *may* get rid of the problem is do a battery of malware & virus scans.

 

[Ketchup]

Really depends on what malware it is. Easiest thing is to start with MalwareBytes Anti-Malware and Superantispyware. See what those can remove, and go from there.

Also check your add-ons and Programs and Features and make sure there isn't anything you haven't installed.

 

[SDutta]

Looks like am in a major soup...by any chance is this the same thing as being infected by the Moon Worm that attacks the modems and the routers instead of the individual laptop / desktop?

 

[AceyJames]

may be in this case your ip address got hacked.

 

[xgsound]

Try tdsskiller and ADWcleaner for sure since they only take 10 or 15 minutes.

General Malware removal procedure
Download from www.bleepingcomputer.com when they have it.
TDSSKILLER
Adwcleaner
Rkill
Mbam

1. Use one and only one anti virus and keep it updated. The free ones are Bit Defender, MSE, AVG, Avira, and Avast.
2.periodically or when there are problems:
a. run tdsskiller – this checks for rootkits and corrects - 3 minutes
b. run ADWcleaner- very fast and effective malware cleaner. scan/ select clean. Requires reboot. - 5 or 10 minutes

3. If problems persist:
a. run rkill – it takes 2 or 3 minutes to start and 3 more to finish DO NOT REBOOT
b. when rkill finishes, run Malwarebytes a full scan and fix all - 1 hour or so.

This should fix most if not all the adware. You may also need to reset each browser you use.

Jim

 

[Amargorojo]

Please check that article in addition also:Right to be forgotten, one year on: Google processes nearly one million links