I agree, CHS looks too hard. You can see every leaf of the tree, which is not how shadows further from the ground look.
To get a better idea of how PCSS and Rockstar's soft shadow, go
here, go about halfway down, and click the shadow comparison image. That opens it up fullscreen and you can switch between them. I couldn't figure out how to do that from Silverforce's link...
Looking at them, CHS is hard shadows everywhere. Rockstar's soft shadows blurs all the shadows, no matter how far from the surface you are. PCSS seems to blur the further you get from the shadow source. Notice the difference between the bar's shadow on the ground (soft) and the bar's shadow on the box to the left (hard).
Either way, you probably won't notice the difference in regular gameplay. I play with Rockstar's soft shadows on...