GTX 780 Ti DOA?

[imaheadcase]

I got a EVGA 780 TI in mail today, installed it on Win 8.1 SSD drive. Everything looks fine, however windows defaults to Generic display adapter. No big deal, happens, reinstall driver..says no compatible hardware found. Connecting DVI-D cable.

I can't get windows to recognize the card at all, reseat card, moved PCI-E slots, everything.

GPUZ won't detect it, etc.

The card is sending signal obviously because i'm typing here, its just not detecting it in system. I remember having this issue before with a card, and just fiddling around with it and it worked, but can't remember what it was.

The card had a note in it that said 700 series cards have a full UEFI BIOS, and some motherboards require a bios update for compatibility. I have a Asus P82z68-V Pro Gen 3 (3402 bios)..it has one more update but its only for Intel Smart stuff.

Anyone got a clue?

 

[Pandora's Box]

Nvidia re-released the 331.65 drivers with support for the 780 Ti. Did you download the new 331.65 driver?

 

[imaheadcase]

Nvidia re-released the 331.65 drivers with support for the 780 Ti. Did you download the new 331.65 driver?

Oh yah i got latest drivers, it simply says "No compatible hardware found". I had a gtx 580 in before this card.

 

[imaheadcase]

Ok that was REALLY weird, i was typing in a support ticket to evga..then all of a suden windows decided to install drivers for it. Its like windows said "Yawn i'm tired of trolling him, lets make the card work now".

lol

 

[imaheadcase]

So for some reason it won't work in my 1st PCI-E x16 slot, but if put in 2nd one (one you use for SLI) it works, but its at x8. Any idea why?

 

[Pandora's Box]

Perhaps check your bios, see what the initial display device is set to? Though if you had a previous video card working just fine that shouldn't affect it.

 

[janii]

Mabye a prob with windows itself.
Had this with 8800 gtx. Instead of showing nothing it believed my old card was still in there (cant remember which one)
After a while I heard that "something unplugged" noise and and it recognized my installed card

 

[amenx]

With a new OS, ie, Win 8.1, I would be dual booting, ie, with Win 7. At least so you can cross-test to rule out software/driver issues vs a hardware problem.

 

[exar333]

With a new OS, ie, Win 8.1, I would be dual booting, ie, with Win 7. At least so you can cross-test to rule out software/driver issues vs a hardware problem.

This.

I couldn't live with just 8.1 on my Desktop anyway.

 

[imaheadcase]

Weird, did the same thing as before, about 15min later, windows just now detected the new card and installed it.

Maybe win 8 is just slower at detected new hardware. I have zero problems now with win 8 now that it looks just like win 7.

 

[ShintaiDK]

Windows 8-8.1 likes to download and install drivers on its own. And installations will fail if you attempt while it does it.

 

[AdamK47]

Windows 8-8.1 likes to download and install drivers on its own. And installations will fail if you attempt while it does it.

That was one of the first things I turned off after installing Windows 8.1. In Windows Update you can turn off the feature to have Windows go online and install whatever driver Microsoft thinks you should be using.

 

[amenx]

You can also go into Devices and Printers in CP and do it from there.

http://support.microsoft.com/kb/2500967

(for Win 7 but also applies to 8.1)

 

[Aithos]

This is exactly why I don't let Windows install or update anything automatically. I don't care that it's less convenient to have to regularly open Windows Update and do it myself, but I don't trust them to automate something as important as drivers. There is a reason it is common to not allow Windows Update to install your video drivers, they often don't work properly. I always go to NVIDIA and manually get my drivers (and always install clean). Glad you got it worked out though...