GTX570 overheating, freezing games

[livingsacrifice]

As of today I purchased a EVGA superclocked GTX570 to replace my Gigabyte GTX460. Got it installed everything looked great, reinstalled the drivers to the latest Nvidia ones. Started up some Crysis first and it locked up after about 10 minutes, whole screen froze (with weird graphical colors) and I had to manually shut down. I look a look at it and couldn't find anything physically wrong so I reinstalled the drivers and the direct x install as well and loaded up some Rift (a very graphics intensive game I know LOL) while monitoring with GPUZ. While walking around in the game I was hitting 84C max and idle was around 49-50C. What the heck is wrong with this thing? Anything I should check? I should probably mention I have a 1000w BFG power supply.

 

[Powermoloch]

The temps are fine, anything above 95 C then I would worry. What other games have frozen on you besides crysis?

Did you try Unigine with several passes to ensure stability? If not, try it out.

 

[livingsacrifice]

Crysis 2 and Rift so far. I'll give Unigine a go.

 

[BFG10K]

84C load is quite normal for a card like that. Whatever your problem is, it's not heat.

I'd start by lowering your clocks to nVidia reference clocks. Some factory overclocks aren't stable.

 

[Powermoloch]

Hmmm, have you tried driversweeper from guru3d before installing new drivers?

http://www.guru3d.com/category/driversweeper/

IF unigine fails even with driversweeper and reformatting...I'm afraid that it's time to RMA related to instability card from the factory overclock


^ or like BFG said, downclock and see how your card perform

 

[livingsacrifice]

Ran one pass of Unigine Heaven, froze when it got to the part with the island from a distance, was doing so well at 80FPS too

Technically the drivers weren't new. I was running the 266.58 on my old card, basically flushed it and reinstalled the same drivers since they both use the same ones.

I will try downclocking but that really pisses me off if that's the only way it works, I paid for a higher clocked card for a reason, what a waste.

EDIT: Guys from evga forum suggest downloading this program to where you can set the fan speed to higher than it came with stock, I guess it's set to some sort of auto mode.

 

[tviceman]

Up the voltage, lower the clocks, or RMA it.

 

[livingsacrifice]

Installed EVGA precision, set fan speed to auto and I heard it adjusting while running Unigine Heaven again, got farther in the benchmark but still froze later on. I think this card is just RMA worthy. Question is, do I return it to EVGA or to the place I bought it from?

 

[BFG10K]

My money's on the factory clocks not being stable.

 

[Powermoloch]

if the card is still in the window of returns/exchange...as long the company you bought it from pays the shipping (which they usually do). IF not, call up EVGA.

 

[livingsacrifice]

Ok, did one suggestion they had in the other forum, put fan speeds up to 75% all the time. The Unigine completed a pass like this, got about 5% through the 2nd one and locked up. This is definitely a heat issue somewhere.

 

[livingsacrifice]

if the card is still in the window of returns/exchange...as long the company you bought it from pays the shipping (which they usually do). IF not, call up EVGA.

Considering I just purchased it yesterday... it better be lol

 

[tviceman]

Just return it and get another one.

 

[livingsacrifice]

That's what I'm gonna do, would you go Newegg return or EVGA.. hmm.

 

[Powermoloch]

I would go with Newegg first, since RMAing the card will cost you extra $$ even if you go to the EVGA route

...Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle

Newegg RMA policy:

http://www.newegg.com/HelpInfo/FAQDetail.aspx?Module=6

EVGA RMA policy:

http://www.evga.com/howtorma/

 

[livingsacrifice]

Yeah that's what I went with. I am tired of evga already, the guys in the forum area ... don't know how to troubleshoot properly.

 

[load81]

The first old revision of the EX1000 was like based on the untrustable Ultra X3 1000W built, they changed it to X4's later on. Those are great PSUs, 4X36A rails are lovely but the old ones were crap where they perfected the new ones. Can you try with an another PSU?

Someone said this to you on the EVGA forum. I would do more research on your PSU (like checking for mfg. date) and try to find out if what he said is the case here. If not your next card will do the same thing.

 

[Destiny]

I agree... check your PSU... power to your card may be unstable... I only have a 550watt PSU running my rig and my EVGA Nvidia GTX 570 runs perfect with no issues since I got it a few months back - even better than my previous card the EVGA SC Nvidia GTX 470...

 

[livingsacrifice]

There is nothing wrong with the PSU guys, it's brand new, just bought it 2-3 months ago.

 

[Arkadrel]

My money's on the factory clocks not being stable.

I ll be honest, it sounds like this to me too.

RMA it and get another card.

There is nothing wrong with the PSU guys, it's brand new, just bought it 2-3 months ago.

you have a 1000watt psu.... its not a power issue.
It doesnt sound like its a heat issue either.
And not a software one....

which doesnt leave much other than... its the card.

RMA it, its not stable at the speeds you bought it.

 

[OILFIELDTRASH]

I'm guessing you just got a turd. 570's are not really getting a good rep as of late. Overclocking them can blow em up pretty easily and they are lacking in memory. I'd rather own a GTX 480 honestly. More overclocking headroom (if you can control temps) and more memory.

 

[livingsacrifice]

I mean I'm down to this really. Go out today and pick up a ps locally (bb has corsair 700w or thermaltake 750w) and test it out. I did read lots of reviews of the PS on newegg a few minutes ago and basically BFG folded and lots of people are having issues with that 1000w PS they made. I need to look at new cases today anyways....OR...Go ahead and RMA the thing and hope that was the issue.

 

[OILFIELDTRASH]

Have you even tried lowering the clocks and seeing if that helps? You can't really isolate the card as the issue if you don't test it.

 

[livingsacrifice]

I can do that I suppose.

 

[Arkadrel]

I mean I'm down to this really. Go out today and pick up a ps locally (bb has corsair 700w or thermaltake 750w) and test it out. I did read lots of reviews of the PS on newegg a few minutes ago and basically BFG folded and lots of people are having issues with that 1000w PS they made. I need to look at new cases today anyways....OR...Go ahead and RMA the thing and hope that was the issue.

waste of money...

Honestly it doesnt sound like its a power issue... even if you had a poorly performing psu... at 1000watts your so much over what your probably useing, that its not a issue.

you should just RMA it and get another card, instead of spending money on something that most likely wont fix anything, and be a downgrade compaired to the 1000watt psu you already have.

RMA it, get a new one or money back or whatever.
Dont waste it on a psu you dont need, that wont fix the issue.