- Dec 31, 2003
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My friend has a hard drive that appears to be toast. It is a Western Digital 160 GB SATA 3.0 drive. Here is the problem/symptoms:
1. The motherboard BIOS does not recognize the drive - it leaves a blank in the boot screen for the device. It is like the BIOS sees there is a device, but it does not know weather it is a hard drive, CD drive, DVD drive, etc. so it leaves the space blank. This is the same case for two different motherboards using different BIOS.
2. I have hooked the drive up as an external USB drive to various computers running Windows XP and Vista. In each case, the operating systems "see" the USB device, but they do not display the device in Windows Explorer or in My Computer.
3. When I go to "Disk Management," Windows XP does not report the presence of the hard drive. Vista sees the hard drive and says it needs to be initialized. Attempts to initialize the drive under Vista have failed.
4. I have an old disk from Western Digital with their Data Lifeguard Tools. I tried to boot the computer using this disk and initialize the hard drive. Computer boots, but the software does not recagnize the hard drive. I load the Data Lifeguard Tools on my XP box and then plug the hard drive in as a usb drive. The software "sees" the drive, but is not able to initialize and format the drive.
5. I boot the computer using the Windows XP installation disk. I then try to install XP, but the computer BSODs once it starts the installation.
6. I boot the computer using the Vista installation disk. I get a little further in the process, but the program fails to "see" the hard drive at the point where it asks where to install the system.
I have run out of ideas for trying to save the data off the drive, let alone trying to save the hard drive itself. Does anyone have any ideas for saving/repairing the disk? Or, do I need to write this one off and go buy a new hard drive?
Thanks!
1. The motherboard BIOS does not recognize the drive - it leaves a blank in the boot screen for the device. It is like the BIOS sees there is a device, but it does not know weather it is a hard drive, CD drive, DVD drive, etc. so it leaves the space blank. This is the same case for two different motherboards using different BIOS.
2. I have hooked the drive up as an external USB drive to various computers running Windows XP and Vista. In each case, the operating systems "see" the USB device, but they do not display the device in Windows Explorer or in My Computer.
3. When I go to "Disk Management," Windows XP does not report the presence of the hard drive. Vista sees the hard drive and says it needs to be initialized. Attempts to initialize the drive under Vista have failed.
4. I have an old disk from Western Digital with their Data Lifeguard Tools. I tried to boot the computer using this disk and initialize the hard drive. Computer boots, but the software does not recagnize the hard drive. I load the Data Lifeguard Tools on my XP box and then plug the hard drive in as a usb drive. The software "sees" the drive, but is not able to initialize and format the drive.
5. I boot the computer using the Windows XP installation disk. I then try to install XP, but the computer BSODs once it starts the installation.
6. I boot the computer using the Vista installation disk. I get a little further in the process, but the program fails to "see" the hard drive at the point where it asks where to install the system.
I have run out of ideas for trying to save the data off the drive, let alone trying to save the hard drive itself. Does anyone have any ideas for saving/repairing the disk? Or, do I need to write this one off and go buy a new hard drive?
Thanks!