I restarted my PC because I was having issues installing a steam patch. Upon restarting, my computer wouldn't load windows nor would it load in safe mode / repair mode.
I have a SSD and an HDD, if I unplug the HDD the computer will start up fine. If I load up BIOS with the HDD plugged in it will recognize it. If I plug the HDD in with a SATA cable after the computer has booted, the device manager will recognize the HDD, but the computer just thinks a bunch and explorer stops responding when it tries to add the Drive to My Computer.
So it sounds like the HDD is just done, what should my next step be outside of ordering a new one? What other means should I try to recover the information and/or fix the problem?
[e] I also tried plugging in the HDD as an external USB HD and explorer stopped responding then as well. I downloaded the WD DLGDIAG software, but I can't run it on the drive if it's disabled in device manager.
Running 64-bit win 7 and the HD is WD10EALX (1 TB Blue) and under 3 years old so still under warranty but I'd much rather salvage the data.
I have a SSD and an HDD, if I unplug the HDD the computer will start up fine. If I load up BIOS with the HDD plugged in it will recognize it. If I plug the HDD in with a SATA cable after the computer has booted, the device manager will recognize the HDD, but the computer just thinks a bunch and explorer stops responding when it tries to add the Drive to My Computer.
So it sounds like the HDD is just done, what should my next step be outside of ordering a new one? What other means should I try to recover the information and/or fix the problem?
[e] I also tried plugging in the HDD as an external USB HD and explorer stopped responding then as well. I downloaded the WD DLGDIAG software, but I can't run it on the drive if it's disabled in device manager.
Running 64-bit win 7 and the HD is WD10EALX (1 TB Blue) and under 3 years old so still under warranty but I'd much rather salvage the data.
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