Just found this on the Roxio Support website:
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"CDROM and Recorder no longer work in Windows 2000/XP"
This information applies to the following product(s):
Easy CD Creator Deluxe 4x Suite, Standard or Deluxe EditionsEasy CD Creator 5.0x Suite, Basic or Platinum EditionsWinOnCD 3.7.548 (and above)Video Pak 5.0
This information applies to the following Operating System(s):
Windows 2000Windows XP
To Recover Lost Drives:You should uninstall Easy CD Creator, if it is installed, through Windows Add/Remove Programs in Control Panel. To do so:
A. Go to "Start" then "Settings" then select "Control Panel"B. Double Click "Add/Remove Programs"C. Uninstall Easy CD Creator Platinum and/or Adaptec Easy CD Creator
WARNING: THE NEXT STEPS INVOLVE EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY (STEP 3) BEFORE ATTEMPTING ANY EDITING (STEP 4). EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THE FOLLOWING STEPS.
1) Log on with Administrative Privileges
2) Open the Registry Editor:
a) Go to "Start" then select "Run"
b) Type "regedit" and click "OK"
3) Backup you registry by:
a) Highlight "My Computer" by clicking on it once.
b) At the top of the page you should see "File"(Win XP) or "Registry" (Win 2000), click on this and then select "Export Registry File"
c) The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.
d) Please note at the bottom of the screen where it says export range "All"; this should be selected to ensure your entire registry is backed up completely.
e) Give the File a name and Click on the "SAVE" button (this will bring you back to the registry editor)
4) Remove the Upperfilters and Lowerfilters values by:
a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.
b) Expand the "SYSTEM" Key
c) Expand the "CurrentControlSet" Key
d) Expand the "Control" Key
e) Expand the "Class" Key
f) Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}.
g) High light this key by left clicking once on it
h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"
5) Restart your computer.
6) Your CD-ROMs should be back.
You can reinstall Easy CD Creator at this time.
For more information on this issue see Microsoft knowledgebase Article ID: Q270008 at:
http://search.support.microsoft.com/
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I'll try to remember to post how it goes when I'm done . . .