- Oct 11, 1999
- 25,195
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Got a bill from my insurance company yesterday, was off today so I called them up...
Me: "So I got a bill from you all, why am I being billed a month early & what is the charge for?"
Them: "It's your monthly bill."
Me: "I don't have a monthly bill, why are you charging me monthly?"
Them: "Your policy renews next month."
Me: Can you look back & tell me when I paid my monthly bill last time?"
Them "June."
Me: "Why did you change my bill to monthly?"
Them "I dunno..."
Me: What discounts are you showing for me?"
Them: "Multi car."
Me: "So you have billed me, changed my policy, and haven't noticed me of any changes?"
Them: "Um..."
20 minutes later, I had a good driver, good grades, & paid in full discounts reinstated... They pulled the same crap last year, so I was ready this year...
And insurance companies wonder why they're hated :|
Me: "So I got a bill from you all, why am I being billed a month early & what is the charge for?"
Them: "It's your monthly bill."
Me: "I don't have a monthly bill, why are you charging me monthly?"
Them: "Your policy renews next month."
Me: Can you look back & tell me when I paid my monthly bill last time?"
Them "June."
Me: "Why did you change my bill to monthly?"
Them "I dunno..."
Me: What discounts are you showing for me?"
Them: "Multi car."
Me: "So you have billed me, changed my policy, and haven't noticed me of any changes?"
Them: "Um..."
20 minutes later, I had a good driver, good grades, & paid in full discounts reinstated... They pulled the same crap last year, so I was ready this year...
And insurance companies wonder why they're hated :|