Have you checked your CLUE report? Insurers have.

boomerang

Lifer
Jun 19, 2000
18,890
642
126
Michigan has the highest auto insurance rates in the nation. After a recent increase in my auto insurance of 33%, besides rate shopping I decided it was time to educate myself further. In doing so, I ran across the C.L.U.E. Report that insurers rely on in part to set your rates. LexisNexis is the compiler of the data. You can get a free copy of your report from them. I did and I learned some interesting things.

https://personalreports.lexisnexis.com/fact_act_claims_bundle/landing.jsp

It's just me and the wife. Kids are grown and long gone. We've always had two cars and in 20 years of marriage have had zero accidents. None at all ever, actually. So, our report should be squeaky clean I thought. It's not. Data falls off the report after seven years.

In the past four years we've had four stone chips in windshields on various cars. We live in an area with few paved roads and rocks are frequently thrown from tires. Until recently we had full glass coverage and our insurer was tickled pink to pay the $35 for the stone chip repairs because as they said, it saves us both money because chances are, if not repaired it could develop into a crack that would necessitate replacing the windshield. An ounce of prevention and all that. They're happy and I'm happy. But those three chip repairs showed up on my CLUE Report. Well, they did pay and it was a claim of sorts so I can justify that it's warranted.

Things got different on the last stone chip. Whenever possible, we will drive the car directly to the windshield guy to get them fixed because the chances of a successful repair diminish the longer you wait. I got one on my two week old new car and drove directly to get it taken care of. I had switched insurers and although I was pretty much positive I did not have glass coverage the policy was at home so I called them to make sure. I found that no I did not and in fact could not have glass coverage because they don't offer it. It would fall under my comprehensive coverage with a $500 deductible. I had to pay out of pocket the $35. No biggie. That's fine.

It's on my CLUE Report as a claim and will be for the next seven years. That's right, my call to verify that I did not have coverage for a stone chip resulted in a "claim" in which nothing was paid out.

Now here is another thing that I found very interesting. My wife also ordered her CLUE Report. All the cars since we have been married have been in my name, but despite that, her CLUE Report is identical to mine. She also has four claims. I get it, we were both insured on both cars but still...

It's free guys and gals. Get yours and check it out. You can get your history not only on the cars but on your home too. Make sure there are no errors that are affecting your rates.
 

WilliamM2

Platinum Member
Jun 14, 2012
2,520
553
136
You realize the biggest factor in your rates is your credit report right? Driving record and claims have a much smaller effect.
 

kt

Diamond Member
Apr 1, 2000
6,015
1,321
136
You realize the biggest factor in your rates is your credit report right? Driving record and claims have a much smaller effect.

Wrong. This CLUE report raised my premium by almost $200 because of an error. OP advise is sound, go check it!
 

ultimatebob

Lifer
Jul 1, 2001
25,135
2,445
126
Wow... I just learned that my rental property had $20K in water damage a few years before I bought it. Interesting.
 

WilliamM2

Platinum Member
Jun 14, 2012
2,520
553
136
Wrong. This CLUE report raised my premium by almost $200 because of an error. OP advise is sound, go check it!

Not wrong at all. Yes, a mistake in reporting could raise your rates, but credit rating is still the biggest factor.

http://www.gmacinsurance.com/legal/creditfaq.asp#1

https://www.creditkarma.com/article/insurance_score_impacts_your_car_insurance

http://www.esurance.com/insurance-resources/credit-score-myth


And I have no need to check mine, my insurance tells me on my statement how many years I have been claim free, and the discount I get because of it. I currently get the maximum discount.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
92
91
Not wrong at all. Yes, a mistake in reporting could raise your rates, but credit rating is still the biggest factor.

http://www.gmacinsurance.com/legal/creditfaq.asp#1

https://www.creditkarma.com/article/insurance_score_impacts_your_car_insurance

http://www.esurance.com/insurance-resources/credit-score-myth


And I have no need to check mine, my insurance tells me on my statement how many years I have been claim free, and the discount I get because of it. I currently get the maximum discount.

No one gives a shit if you're too obstinate to check your CLUE report. You're defending the decision to not click your mouse a few times like the foundation of your worldview depends on it. FYI: my insurance company does the same thing and I just found errors on my CLUE report.
 

AMCRambler

Diamond Member
Jan 23, 2001
7,701
26
91
Are we sure this is legit? This is a lot of PII to be giving some rando friggin' internet web site. To roder your report yuo've got to give them SSN, drivers license number, address, etc. They shoukld not need that to pull up some damn report on my insurance claims. Drivers license ID is going to be unique. They don't need my SSN. I'm calling fraud on this crap.
 
Feb 24, 2001
14,550
4
81
Are we sure this is legit? This is a lot of PII to be giving some rando friggin' internet web site. To roder your report yuo've got to give them SSN, drivers license number, address, etc. They shoukld not need that to pull up some damn report on my insurance claims. Drivers license ID is going to be unique. They don't need my SSN. I'm calling fraud on this crap.

LexisNexis basically created research software, they are ginormous.
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
Are we sure this is legit? This is a lot of PII to be giving some rando friggin' internet web site. To roder your report yuo've got to give them SSN, drivers license number, address, etc. They shoukld not need that to pull up some damn report on my insurance claims. Drivers license ID is going to be unique. They don't need my SSN. I'm calling fraud on this crap.
People move from job to job these days and that can entail moving to other states. It's entirely possible your current DL number won't bring up 7 years of data. There are other factors involved that I can imagine would necessitate giving them more information that I could list but I'm going to guess they'd fall on deaf ears.

If you're uncomfortable with this, then don't participate. To everyone else that has benefited from it, I'm glad I could help you. I knew that insurance companies shared information but I had no idea who consolidated that information and that I was entitled to a copy of that information until recently.

I hope that windshield chip claims are not affecting my rates but I do intend to not have glass coverage from this point forward and will pay for my repairs out of pocket. A previous insurer told me that they are not privy to how CLUE information and credit score information is used to determine rates. She said that the powers that be don't want them manipulating the system.
 

drebo

Diamond Member
Feb 24, 2006
7,035
1
81
I thought everyone knew that those window chip fix places were a scam and racket.
 

WilliamM2

Platinum Member
Jun 14, 2012
2,520
553
136
No one gives a shit if you're too obstinate to check your CLUE report. You're defending the decision to not click your mouse a few times like the foundation of your worldview depends on it. FYI: my insurance company does the same thing and I just found errors on my CLUE report.

So your insurance company says you've had no claims, but CLUE says you do? I think you just proved MY point.

I don't care if you check CLUE, I was just pointing out that credit score has more to do with rates. Maybe you can read even more into my post if you try a little harder.
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
So your insurance company says you've had no claims, but CLUE says you do? I think you just proved MY point.

I don't care if you check CLUE, I was just pointing out that credit score has more to do with rates. Maybe you can read even more into my post if you try a little harder.
We all get your point. And I'll venture that most think you are a very bright individual. And we're all thankful for your contributions to the thread. But the thread is about CLUE Reports. You've made your point and we get it. Thanks!
 

jlee

Lifer
Sep 12, 2001
48,513
221
106
I show two - one for a windshield repair and one with no value for a claim I decided not to file after I discovered glass coverage wasn't automatic in AZ.

My house shows $1k damage and $11k theft/burglary 3 months before I bought it, though.
 

drebo

Diamond Member
Feb 24, 2006
7,035
1
81
Please explain in the context of the thread.

Guy advertises "free" window chip fix, the catch is that it's reported to your insurance as a claim.

Claims affect how much your insurance charges. If you don't have glass coverage, you get hit for full deductible or claim gets denied and "free" glass fix turns into a pain in the fucking ass.

Either way, it's not free and you end up paying more in the long run than if you'd just paid cash out of pocket for window chip fix.
 

BUTCH1

Lifer
Jul 15, 2000
20,433
1,769
126
Not wrong at all. Yes, a mistake in reporting could raise your rates, but credit rating is still the biggest factor.

http://www.gmacinsurance.com/legal/creditfaq.asp#1

https://www.creditkarma.com/article/insurance_score_impacts_your_car_insurance

http://www.esurance.com/insurance-resources/credit-score-myth


And I have no need to check mine, my insurance tells me on my statement how many years I have been claim free, and the discount I get because of it. I currently get the maximum discount.

Which ought to be illegal IMO, your not applying for a friggin mortgage, just trying to keep insurance on your car and besides, if you don't pay the monthly premiums you get cancelled and then they (the state) pull your license, (varies from state to state, in FL they do).
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
Guy advertises "free" window chip fix, the catch is that it's reported to your insurance as a claim.

Claims affect how much your insurance charges. If you don't have glass coverage, you get hit for full deductible or claim gets denied and "free" glass fix turns into a pain in the fucking ass.

Either way, it's not free and you end up paying more in the long run than if you'd just paid cash out of pocket for window chip fix.
Well, I understand your point but I think you've elaborated a bit. In my case, this was not a beside the road, here today gone tomorrow free stone chip repair that advertises it as "free" because your insurance will cover the cost of the repair. This is a storefront business that has been there for over 20 years.

If you were truly aware that stone chip repair would show up on a CLUE Report, hat's off to you. If you were aware that inquiring about coverage for a stone chip repair that you had no coverage for and for which no claim was payed out and that it would show up on a CLUE Report I guess my question is, what insurance company do you work for?
 

BUTCH1

Lifer
Jul 15, 2000
20,433
1,769
126
Hmm, using OP's link it seems there are fees involved unless I'm missing something..
 

kt

Diamond Member
Apr 1, 2000
6,015
1,321
136
Not wrong at all. Yes, a mistake in reporting could raise your rates, but credit rating is still the biggest factor.

http://www.gmacinsurance.com/legal/creditfaq.asp#1

https://www.creditkarma.com/article/insurance_score_impacts_your_car_insurance

http://www.esurance.com/insurance-resources/credit-score-myth


And I have no need to check mine, my insurance tells me on my statement how many years I have been claim free, and the discount I get because of it. I currently get the maximum discount.

I am not saying to ignore your credit score but it doesn't hurt you one bit to check your CLUE report as well.

You can get dinged on your insurance premium for random stuff that you don't even know about if you don't check your CLUE report. I found quite a few errors that needed correcting. For example, there was this accident that showed up on my CLUE report even though I had zero accident. Turns out there was this one person with the similar name, same insurance and lived in the same city. Guess what? This similarity was enough to show up on my CLUE report. LexisNexis don't check their facts, they take what insurance companies report and put them in reports as they see fit. Damn any kind of fact checking, that's YOUR responsibility.
 

boomerang

Lifer
Jun 19, 2000
18,890
642
126
Hmm, using OP's link it seems there are fees involved unless I'm missing something..
No, there's no fee. Just as an aside, I submitted the information online and it spit back that they were unable to provide the information and that they would not tell me why. I was given the option to submit it by mail which I did. Since I was mailing in mine, I mailed in my wife's too. No fees for either. In my case the cost was two stamps.
 

drebo

Diamond Member
Feb 24, 2006
7,035
1
81
Well, I understand your point but I think you've elaborated a bit. In my case, this was not a beside the road, here today gone tomorrow free stone chip repair that advertises it as "free" because your insurance will cover the cost of the repair. This is a storefront business that has been there for over 20 years.

If you were truly aware that stone chip repair would show up on a CLUE Report, hat's off to you. If you were aware that inquiring about coverage for a stone chip repair that you had no coverage for and for which no claim was payed out and that it would show up on a CLUE Report I guess my question is, what insurance company do you work for?

I don't work for an insurance company, but I have known for some time that any time you call your insurance company about a possible claim, they will make a note that is reflected as a claim. That goes for homeowners as well as auto insurance.

Basically, don't call your insurance unless you are actually planning on making a claim.
 
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