recently bought a copy of vista H P. for the office. worked fine for 2 mths, now having a problem with spoolserv.exe as it continuously crashes, in the middle of printing, while i'm using adobe illustrator. tried to restart the service (failed) set it to manual and tried starting it like that (failed) set it back to auto works immediately after reboot and then back to the same problem. does anyone have some insight to what the heck is going on here, could it be a software conflict ? malware ?... please help at the end of the line here jobs are now starting to back up on me..... also does anyone know about a problem where adobe illustrator crashes when attempting to save (probably related to this same problem)