So here is my problem. I ordered a Samsung Galaxy S4 on amazon from a third party seller who had 92% feedback. Phone was shipped to a Miami address then shipped to Jamaica ( where i live). I just received the phone and its a fake chinese version! Really flimsy, only 4GB of memory, no air gestures, also used, camera is crappy, etc. Checking the sellers profile he received a 5 bad reviews of persons who also ordered S4 and received fake ones after i placed my order.
My issue is, on his profile he states a 20% restocking fee if returning item, Phone cost $614 so that is approx $120 also for me to return the phone i have to ship it from Jamaica to the USA address which will cost $50. Will i have to pay the restocking fee and also the return shipping fee? Is it possible if i win the case (dont see why i wouldnt) to keep the item and receive a refund? (the last line may make me sound like im a fraud, but i am being honest)
My issue is, on his profile he states a 20% restocking fee if returning item, Phone cost $614 so that is approx $120 also for me to return the phone i have to ship it from Jamaica to the USA address which will cost $50. Will i have to pay the restocking fee and also the return shipping fee? Is it possible if i win the case (dont see why i wouldnt) to keep the item and receive a refund? (the last line may make me sound like im a fraud, but i am being honest)