Question Help diagnose this please

[Nucl3ar]

Hello I'll try keep this as short as possible but I've been having some major problems for the last day, and without having any extra parts/systems to test with I'm not quite sure where to start.

This whole thing started with me noticing a very thin line running vertical down my main monitor (Alienware aw2721). Just randomly showed up so I started rebooting, checking connection, swapped cables with my secondary screen (old 1080p Benq) and nothing seemed to fix it. This line didn't appear on the secondary so I assumed it was screen related, but decided to go back to an older gpu driver as I had just updated recently. I think I was probably adding to the problem because I didn't use DDU and haven't in a longtime, so I probably have done driver over driver over driver for quite awhile.

I than attempted to do a system restore to see if that would fix and it failed which led me to the blue screen/automatic repair loop. I was continuing to have problems diagnosing this while using the main monitor. When in normal windows the screen would refresh itself about every 5 secs closing whatever I was attempting to do, in safe mode it was opening browser after browser on it's own without me being able to stop. I finally got into windows with only the secondary, and used DDU to wipe and put on a new driver but I'm still having some issues.

To test the gpu I attempted to run 3dmark at stock levels and it crashed the system after a min. As I said I don't have an extra gpu or system to test with so I'm kinda stumped at what to do next. Safe to say the monitor is bad due to the line but I'm not sure what I possibly could've done to the system as it was running perfectly fine leading up to me noticing the line.

Here are specs and really appreciate any input....

5900x/x570 Dark Hero/Powercolor Red devil ultimate 6900xt/64gb Corsair dominator Plat/Corsair rmx1000w/lots of cooling temps are always good even when gaming overclocked.

 

[Shmee]

What issues are you having exactly, besides the line on the monitor, which sounds like a display issue as mentioned? Any other issues could be related to the system restore attempt, or drivers / Windows corruption, due to messing with the different drivers and such.

My advice would first be to try a fresh install of Windows, and preferably with stock settings. If the system still isn't stable, you could try underclocking your video card, and see if that helps. If it does, you may want to look submit a ticket with Powercolor for the GPU, though there is a possibility that the PSU is just having trouble with your GPU at higher clocks, and is not delivering stable power.

Obviously you could also buy a new monitor or RMA the current if possible. But as for the system, I would start with a fresh Windows install to elminate issues with software and driver corruption.

 

[Leeea]

I than attempted to do a system restore to see if that would fix and it failed which led me to the blue screen/automatic repair loop.

-blinks-

in safe mode it was opening browser after browser on it's own without me being able to stop.

-blinks-

Those issues do not seem GPU related.

have you tried memtest86?

MemTest86 - Download now!

Download your free copy of MemTest86 here for USB.

www.memtest86.com

Something fundamental seems very broken.

 

[GodisanAtheist]

Honestly the random browser opening thing reminds me of a virus my PC got way back in the windows 98 era when your PC would basically immediately catch every STD on planet earth the instant the RJ45 cable touched the Ethernet port.

I would agree that it's time for a format and reinstall from scratch if you can manage it. I know it sucks but there might be some software on your system that's bugging out.

 

[Leeea]

I would agree that it's time for a format and reinstall from scratch if you can manage it.

I think he should memtest it.

It feels like a ram error to me. CPU is doing 1+1 = 3.

That leaves all sorts of havoc in a system. Especially that repeatedly opening the window thing.


System opens window, goes returns window is open, but the ram cell that holds that information is bad and is unable to be flipped to 1. System reads window is not opened yet, so opens another window. RAM cell still not flipped to 1. System tries again over and over.


Might not be ram, could be software like you say. But ram is easy to test, and if it is ram, reinstalling the software is just going to result in very corrupt software.


Whatever the case, something is very fundamentally broken.

 

[Braidster]

What issues are you having exactly, besides the line on the monitor, which sounds like a display issue as mentioned? Any other issues could be related to the system restore attempt, or drivers / Windows corruption, due to messing with the different drivers and such.

My advice would first be to try a fresh install of Windows, and preferably with stock settings. If the system still isn't stable, you could try underclocking your video card, and see if that helps. If it does, you may want to look submit a ticket with Powercolor for the GPU, though there is a possibility that the PSU is just having trouble with your GPU at higher clocks, and is not delivering stable power.

Obviously you could also buy a new monitor or RMA the current if possible. But as for the system, I would start with a fresh Windows install to elminate issues with software and driver corruption.

So I reformatted with saving my files and it seemed to fix any issue I had minus the Monitor line of course. I did forget to add that the only issue I had prior to this was a problem when shutting down Modern Warfare 2. It would hard lock my system for a min as a game crash. Game would run fine with no problems just crash on a normal shutdown, but after the reinstall it is working properly.

Ran some 3dmark to test and got myself a 21.5k with modest OC'n, and temps staying around 50C for both Cpu/Gpu.

I really appreciate everyones input!

 

[Shmee]

Glad to hear you resolved the system issues. It does sound like it was just driver/software then. Aside from the line on the monitor screen of course.