Originally posted by: bolido2000
Ok, so I hired this videographer for my wedding. He seemed very professional and courteous and everything went fine on the wedding day as well. After that however, he has been non responsive. He only answers my emails after 1 month despite me emailing and calling him everyday (always goes to voicemail). By contract he should have given me my wedding DVD on January 23rd (4 months). He never contacted me by that date. When he finally replied, he apologized saying that he has been very busy, but that he would have it ready by Feb 15th for sure. Well, 15th came by and he hasn't responded to any of my emails or phone calls. I need this DVD by March 8th because I'm visiting my relatives overseas.
What can I do about it? I plan to show up at his house tonight and confront him. Any suggestions? I thought about small claims court as a last resort, but its a hassle and I wouldn't trust him with the editing if things went that far.
EDIT: I already paid him 3/4 of the fees. The balance when he hands me the DVD.
Update: Last night my wife and I drove to the videographer's house which is about 20 miles from mine. I prepared a nasty letter that I planned to leave at his door if he wasn't home or wouldn't open the door. Anyways...we get there at around 9:20pm and knock on his door. He opend it and gives a sort of "wtf?" look to us. He starts apologizing saying that he has been very sick and busy lately and haven't had enough time to finish all the work. I ask why he doesn't answer my emails and calls and he says that he tries not to reply to people because it slows down his work. I say that with that attitude he is just pissing off his existing customer and shooting himself in the foot as he'll get no referrals or repeat customers. He apologizes again and says that he completely understand and wouldn't expect that from us after the way things have gone. Anyways, he promises that the he will give me the DVD no later than Wednsday and will contact me on Monday to tell me how things are going.
I guess at this point I can only wait and hope he is not jerking me around again....sigh
Question: Can I pull a Michael Clayton and record my conversation with him if sh!t hits the fan I have to pay him a visit again on Tues? Does a recording like that have any valididty in court?
Update 2: Finally got the DVD!! The guy offered to knock $70 bucks off the amount I owe and gave me 2 extra DVD copies for free. Happy ending for me