I need some help please. I've run out of stuff to do... My PC here at work is infected with troj_qoolaid.s as reported by trend officescan. The infected file is listed as c:\windows\system32\piqprp.exe the problem is I can't find that file to delete it! I look at all system files/hidden files, still no luck.
As far as I can tell, the trojan is installing spyware and making popups, nothing worse. But it's really annoying!
I've tried a few free online scans, they either don't find it or find it but can't clean it for some reason. The stupid software we use at work is "trend micro officescan" which keeps finding it every few minutes, but cant clean it either.
I think part of the problem is that I can't turn off "system restore" since I don't have admin rights. The helpdesk monkey has been in here twice to try and fix it with no luck...
Any other ideas?
As far as I can tell, the trojan is installing spyware and making popups, nothing worse. But it's really annoying!
I've tried a few free online scans, they either don't find it or find it but can't clean it for some reason. The stupid software we use at work is "trend micro officescan" which keeps finding it every few minutes, but cant clean it either.
I think part of the problem is that I can't turn off "system restore" since I don't have admin rights. The helpdesk monkey has been in here twice to try and fix it with no luck...
Any other ideas?